Nice and friendly service, however not a fan of the standard rooms. Not much storage for a family of 4 and not a fan of the bathroom set up. Sink is too high and shallow. No shower closure. Water can get everywhere.
Renelle
2025 年 6 月入住 5 晚
10/10 超赞
Sonya
与配偶出行
2025 年 7 月 6 日
满意:住宿条件和设施,服务设施
Convenience
Comfort
Sonya
2025 年 7 月入住 2 晚
8/10 还可以
Anthony
与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place!
Anthony
2025 年 6 月入住 3 晚
6/10 一般
Nancee
与家人出行
2025 年 7 月 4 日
The room had a small like a wet dog. The furniture was torn and ragged. The bathroom mirror was hanging off the wall by a screw and the shelf was missing entirely. The carpet looked dirty. The hallways had filthy carpet with gum stuck to it in multiple places. The woman who checked us in was very rude and talked over us. We requested a different room and they gave us one on the same floor. It was better than the other. Everything was worn and dated. The Fire Lake restaurant and bar were very nice. Excellent service and good food. The valet service was quick and the guys were polite. When we asked the front desk why they would put somebody in such a disgusting room, they replied that they were going to upgrade in the future and many rooms were like that. That is no excuse for what it costs to stay there.
Nancee
2025 年 6 月入住 1 晚
10/10 超赞
Renaldo
商务旅客
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Emily was great!
Renaldo
2025 年 6 月入住 2 晚
10/10 超赞
Emery
与配偶出行
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Being connected to the MoA was a huge plus. My wife and I truly enjoyed the breakfast, space and people there. We did not get a chance to meet the 808 local aunties like we wanted, but do plan on making it back there. Ohhh, and the bed was perfect!!!
Emery
2025 年 6 月入住 4 晚
2/10 糟糕
Shailyn
与家人出行
2025 年 7 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My phone fell down the elevator shaft and got the run around and contradicting statements from staff, felt like staff was annoyed and very unhelpful
Shailyn
2025 年 7 月入住 1 晚
10/10 超赞
Michelle
与家人出行, 商务旅客
2025 年 7 月 1 日
满意:服务设施
Great
Michelle
2025 年 6 月入住 3 晚
8/10 还可以
Jose
2025 年 6 月 30 日
满意:清洁度
No shampoo in room and never brought it when we asked
Jose
2025 年 6 月入住 1 晚
10/10 超赞
Rosa
2025 年 6 月 30 日
Muy bien
Rosa
2025 年 6 月入住 2 晚
10/10 超赞
Timothy,chicago
与家人出行
2025 年 6 月 30 日
满意:住宿条件和设施,清洁度
Made a multi day trip to the Mall of America a stress free family vacation. Super convenient, clean, quiet and modern. Would recommend to anyone.
Timothy
2025 年 6 月入住 3 晚
10/10 超赞
Anne
与家人出行
2025 年 6 月 30 日
满意:服务设施
The front desk agent was incredibly welcoming and friendly
Anne
2025 年 6 月入住 1 晚
10/10 超赞
Ivan
与配偶出行
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice shuttle service to and from the airport
Ivan
2025 年 6 月入住 3 晚
10/10 超赞
Darren
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location attached to the mall. Convenient, clean, and comfortable.
Darren
2025 年 6 月入住 2 晚
10/10 超赞
Juan
2025 年 6 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Good
Juan
2025 年 6 月入住 1 晚
10/10 超赞
Renaldo
2025 年 6 月 29 日
满意:服务设施,清洁度
Na
Renaldo
2025 年 6 月入住 2 晚
10/10 超赞
Peter,Ft Myers
商务旅客
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic property and excellent service
Peter
2025 年 6 月入住 1 晚
10/10 超赞
Alice
2025 年 6 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Perfect location, great restaurant, the hotel staff were really nice. Hotel had great amenities and was clean
Alice
2025 年 6 月入住 2 晚
10/10 超赞
Rosanna
与家人及幼儿出行
2025 年 6 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our family has stayed at this hotel multiple times. Each experience has been great! The hotel rooms are clean, the staff is friendly, and it’s conveniently attached to the Mall of America. I highly recommend staying here!
Rosanna
2025 年 6 月入住 2 晚
10/10 超赞
Jan M
与家人出行
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Quiet and cool rooms.
Jan M
2025 年 6 月入住 3 晚
10/10 超赞
David
商务旅客
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Wonderful hotel. Probably the most comfortable mattress I've ever slept on!