「We enjoyed the walkable location of the hotel. It was located near several restaurants and shops in the historic downtown area. The rooftop bar was fun. Staff were very friendly and accommodating.」
「The staff was accommodating.
The key card system was not working so there was not a key card to get into your room. Each time you needed to get into your room a member of the staff had to go to the room with you to open the door.
The lunch room was under construction. The small area for breakfast and coffee was not pleasant. Went across the street to get coffee instead. Room coffee pot was dirty.
My first room the air conditioner was leaking and the carpet was wet.
I was moved to another...
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