密蘇里服務式住宅

「I booked a 4 bdrm cottage and I showed up to check in and heard them give other guests a 4 bdrm when they'd booked a 2 bdrm. When I checked in they told me that I had booked a 2 bedroom and that they were out of 4 bedroom units. I showed them my phone that clearly showed my reservation for my family of 7 that was booked for a 4 bdrm. They told me they had none left. I asked them if we could get two 2 bdrm and switch to a 4 bdrm when one became available. They said they would have one available 2...

「Property was awesome. My only complaint a the room keys. We had to go back to office multiple times a day as the key cards kept deactivating. The shuttle service was a game changer.」

「Very helpful throughout whole process, and very accommodating.」

「The room was dirty. Sheets felt slept in. I have a 1 year old and his legs were black from crawling on the floor. Several things were broken in the room. The drain on the tub was completely busted and it made it difficult to bathe my kids. The extra latch on the door was broken off. The cupboards were broken. I opened one up high and it almost fell on me. The tv was broken, the volume would randomly go up and down and we couldn’t watch anything. The lamp wouldn’t stop flickering. There was a...