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萬豪莫比爾酒店的評價

3.5 out of 5
萬豪莫比爾酒店
3101 Airport Blvd, Mobile, AL

評價

8.4

很好

10 分評分，優異；1001 則評價中有 503 則" "
8 分評分，不錯；1001 則評價中有 273 則" "
6 分評分，一般；1001 則評價中有 109 則" "
4 分評分，欠佳；1001 則評價中有 68 則" "
2 分評分，很差；1001 則評價中有 48 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

chima (Coppell)

讚好：整潔度和設施服務
Clean and customer friendly.
於 2024 年 5 月住了 2 晚

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and both the front desk and at the breakfast area.
於 2024 年 4 月住了 4 晚

8/10 不錯

Ashlay

於 2024 年 4 月住了 2 晚

8/10 不錯

Yolanda

讚好：整潔度和住宿狀況
Nice location
於 2024 年 4 月住了 2 晚

8/10 不錯

Mark

讚好：整潔度
於 2024 年 4 月住了 2 晚

10/10 優異

Regina

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Always clean
於 2024 年 4 月住了 2 晚

10/10 優異

Nigel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Alicia 於 2024年3月18日的回應
Thank you for letting us know of your stay. I am so glad you enjoyed yourself and hope that you choose to stay with us in the future.

6/10 一般

Shquita

於 2024 年 2 月住了 3 晚
Alicia 於 2024年3月18日的回應
Ms Shquita,I apologize that you didn't enjoy your stay with us. We strive to provide the best service and in your case it appears that we failed. I hope that you give us another chance in the future.

8/10 不錯

Jean

商務旅客, 多人同遊
不滿：設施服務
The area isn’t too bad , It is close to restaurant and major road but I did not like the outside of the hotel.
於 2023 年 12 月住了 2 晚
Alicia 於 2024年3月26日的回應
Jean,Thank you for choosing to stay with us. I hope that you enjoyed your time here and that you choose to stay with us in the future.

8/10 不錯

Carla

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Alicia 於 2024年3月26日的回應
Carla,Thank you for choosing to stay at the Mobile Marriott. I am glad that you enjoyed your stay with us and hope to see you in the future.

4/10 欠佳

Roleen

多人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
Under renovation
The hotel is undergoing renovations and I wasn’t informed when making the reservation. The check in area was a little podium in a construction area and the restaurant and bar were completely inaccessible. Very disappointing!
於 2024 年 1 月住了 1 晚
Alicia 於 2024年3月18日的回應
Roleen,We are now done with renovation! I hope that you choose to stay with us on your next visit to Mobile.

8/10 不錯

Charles

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Alicia 於 2024年3月26日的回應
Charles,Thank you for choosing to stay at the Mobile Marriott. It looks like you enjoyed your stay with us. I hope to see you again on your future stays.

4/10 欠佳

Matt

不滿：整潔度和住宿狀況
於 2024 年 1 月住了 3 晚
Alicia 於 2024年3月26日的回應
Matt,I apologize that you did not enjoy your stay with us. We strive to give the best service and it appears that in your case we failed. I hope you give us another opportunity in the future.

2/10 很差

Deborah

讚好：整潔度
The Expedia reservation I submitted NEVER came through. I did it twice and when I arrived at the hotel No reservation was shown. very disturbing.
於 2023 年 12 月住了 2 晚
Alicia 於 2024年3月26日的回應
Deborah,I am so sorry this happened to you. We strive to give the best service and it appears that we were unable to do so. I hope that you give us another chance in the future.

10/10 優異

DeShonda

於 2023 年 12 月住了 4 晚

10/10 優異

Bryan

於 2023 年 12 月住了 1 晚

8/10 不錯

Derrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet but went to my car to notice someone was sleeping in a car park next to mine.
於 2023 年 12 月住了 1 晚

6/10 一般

Iris

於 2023 年 10 月住了 1 晚

10/10 優異

Eman

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The entire staff was friendly and helpful. Hotel was clean and comfortable. Great hotel stay while traveling.
於 2023 年 10 月住了 3 晚

4/10 欠佳

Titania

於 2023 年 10 月住了 2 晚

6/10 一般

Michael

讚好：整潔度和職員與服務
Mobile Marriott
The hotel was booked for a king size bed, however we were given two full size beds, and told the computer generated it because we used a third party website. We traveled with friends and asked if we could all be within close proximity on the same floor. That did not happen, we were all on separate floors. When we asked why, again because it was computer generated. We were under the impression there was a free continental breakfast, but that was not the case. There was also an issue with our room door not locking properly. We did make the front desk aware, and we were offered a new room.
於 2023 年 10 月住了 1 晚
Alicia 於 2023年10月16日的回應
I sincerely apologize for the issues that you encountered during your stay. That is not our standard and I am sorry that we did not meet expectations. I will be addressing this with our team so that it doesn't occur in the future. I hope that you choose to give us another chance in the future.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
I’ve stayed in mini Marriott and this was my far the most comfortable room I’ve had. The bed along with the pillows made my night sleep on the phone.
於 2023 年 9 月住了 2 晚

8/10 不錯

Lauren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and cool room.
The hotel room was comfortable. The only real negative was the hair conditioner dispenser was empty. I was disappointed there wasn't room service, but I went down to the restaurant, and the food was good. They need to update their phones as they still had a button for room service.
於 2023 年 8 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place to stay.
於 2023 年 8 月住了 1 晚

10/10 優異

Ernesto

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
excellent service
於 2023 年 7 月住了 1 晚

10/10 優異

Simon

讚好：設施服務和住宿狀況
Upgrade
於 2023 年 7 月住了 1 晚

8/10 不錯

Joyce

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

4/10 欠佳

Josh

家人同遊
讚好：整潔度
不滿：職員與服務
I was double charged for this stay.
於 2023 年 6 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and nice hotel!
於 2023 年 6 月住了 1 晚

6/10 一般

Jacqueline

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
It was ok
The shower stopped working I called to have it serviced and no one came to fix it.
於 2023 年 6 月住了 2 晚

4/10 欠佳

John

於 2023 年 6 月住了 1 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I recently had the pleasure of staying at the Mobile Hotel Marriott, and I must say, it was an absolutely wonderful experience from start to finish. From the moment I stepped foot into the hotel, I was greeted with warm smiles and exceptional hospitality. I'd like to highlight the outstanding service provided by the check-in clerk, who made my stay truly memorable. First and foremost, the check-in process was smooth and efficient. The clerk was extremely courteous and attentive, taking the time to answer all of my questions and ensure that I had everything I needed for a comfortable stay. Their friendly demeanor and genuine enthusiasm made me feel valued as a guest right from the beginning. Moreover, the clerk went above and beyond to accommodate my preferences. They took note of my room preferences and made sure to assign me a room that exceeded my expectations. Their attention to detail and commitment to customer satisfaction were truly commendable. The Mobile Hotel Marriott itself was impeccable. The rooms were spacious, well-appointed, and maintained to a high standard of cleanliness. The amenities offered were top-notch, including a fitness center, a refreshing pool, and a variety of dining options that catered to different tastes. Location-wise, the hotel was conveniently situated in a vibrant area with easy access to local attractions, restaurants, and shopping centers. It provided a perfect base for exploring the city while offering a peaceful.
於 2023 年 6 月住了 1 晚

10/10 優異

William

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A+ Service and a BEAUTIFUL hotel.
From the lovely ladies at the reception desk to Sam the bartender, A+ service all the way.
於 2023 年 6 月住了 1 晚

4/10 欠佳

Telisa

家人同遊
讚好：職員與服務
不滿：客房舒適度
Unhappy and hot
The hot water in our room did not work. We moved to a dufferent room. The air conditioner isnt working here. There are no ice machines. You have to pay for ice at the bar in the lobby even if you bring your own cup. Not happy at all
於 2023 年 5 月住了 1 晚

8/10 不錯

Elizabeth

讚好：整潔度和職員與服務
於 2023 年 5 月住了 2 晚

10/10 優異

John

於 2023 年 5 月住了 1 晚

8/10 不錯

david

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
us
very nice stay / breakfast cost is high for what is served
於 2023 年 4 月住了 1 晚

10/10 優異

david

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice and clean
於 2023 年 4 月住了 1 晚

10/10 優異

Darrien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfied Patron
Comfortable & clean. All staff members were professional & accommodating. I would stay there again.
於 2023 年 4 月住了 1 晚

10/10 優異

Kelcie

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
At check in, the gentleman at the desk went above and beyond to find me a suitable room that I was comfortable in. I wish I knew his name but that really meant so much to me! Wonderful place to stay, clean and comfortable. Highly recommend.
於 2023 年 4 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Not up to par.
Didn’t seem nice enough for a Marriott hotel. Stayed in a Fairfield same trip that was nicer.
於 2023 年 4 月住了 1 晚

2/10 很差

william

於 2023 年 3 月住了 1 晚

10/10 優異

Amir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 優異

Joseph (Hoover)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Staff was friendly
於 2023 年 3 月住了 1 晚

4/10 欠佳

Lisa

家人同遊
不滿：整潔度、設施服務和住宿狀況
When we arrived there were several people waiting in line to check in and it became clear very quick that they were all upset because the room they had reserved (two double beds) was not available. Like the others we had to accept a room we did not reserve. The room was moderately clean except for things like a sink that barely drained and a booger on the wall near the lamp. There were no working ice machines on floors 4 - 9. There was so much noise up until about 11:30 and starting at about 8:30/9ish. In the morning we were greeted with the wafting smell of pot in the hallway as we left - our 8 year old was asking about the smell.
於 2023 年 3 月住了 1 晚

10/10 優異

Gustavo

於 2023 年 3 月住了 1 晚

8/10 不錯

Jermaine

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 2 晚

4/10 欠佳

Jessie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚

2/10 很差

Tanya

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
It was 63 degrees all night in our room. The room was dirty. I paid ahead for breakfast but they were trying to charge me additional $45.
於 2023 年 2 月住了 1 晚