德里模範城酒店住宿推介

「The staff was helpful but hotel I didn’t find much clean and there’s no kitchen in hotel also if you’re planning for breakfast and all.」

「The photos on Expedia bore little resemblance to the actual property. The hotel was in a poor state, with rats, cockroaches and ants present, and the pillows and bed sheets were stained. On my first night, a hotel staff member claimed there was an issue with my booking and that Expedia had contacted them to collect additional money from me. I contacted Expedia immediately and was told that my booking was fine and that they had never contacted the hotel. When Expedia attempted to call the hotel...

「Upon arrival I was told that rooms couldn't be assigned to non Indian citizens although I paid in advance. I was sent away to "other hotels" in Adarsh Nagar. I still haven't received a reimbursement for my payment. A terrible way to treat potential customers! Shame on you! 」

「The hotel took over an hour to find my reservation- making me wait in the lobby at midnight. I showed all confirmation emails from the hotel itself ,but they still wouldn't let me check-in until they see on their end as well. They had an outdated check-in system and the customer service line was a mess. Beyond that, the rooms were dusty and had proof of bugs nesting in some areas. The staff are not professional at all as they seemed to be local teenagers who were hired cheaply to handle duties...