Property looks old and we had washroom issues flush was not working, staff tried to fixed next day but it didn’t work it was on/off. I travelled with family and it was so much inconvenience. I booked 3 days but originally but I cancelled last night and the management refused to refund but at the end they returned half of the amount for 3rd night and I lost the money as well.
shaila
於 2022 年 8 月住了 3 晚
2/10 很差
Marion
伴侶同遊, 商務旅客
2022年6月30日
讚好:職員與服務
不滿:設施服務和住宿狀況
There was noise at night as well as works during the day starting at 7 am. No air conditioning and a ventilator that does not make any sense. It was either be hot or hear noise… sleept not good at the end. In addition I think for the price the rooms were very basic as well as the breakfast
Marion
於 2022 年 6 月住了 3 晚
8/10 不錯
Carla
2022年6月19日
Carla
於 2022 年 6 月住了 1 晚
10/10 優異
Margit
商務旅客
2022年6月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es war alles gut
Margit
於 2022 年 6 月住了 1 晚
10/10 優異
Angela
2022年5月22日
Angela
於 2022 年 5 月住了 1 晚
10/10 優異
Pascal
2021年9月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pascal
於 2021 年 9 月住了 2 晚
8/10 不錯
Rainer
商務旅客
2021年9月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mintage
Gutes Hotel gute Parkmöglichkeit
Gute Betten Gutes Frühstück neben Aare
Rainer
於 2021 年 9 月住了 2 晚
4/10 欠佳
Sacha
2021年8月26日
讚好:設施服務
不滿:整潔度和住宿狀況
When we arrived, around 18:00 for checking in, we were told that our room was ready.
However it was not.
When we entered inside it was really dirty and messy.
We were proposed another room but less convenient.
We had to insist to get the room that we booked cleaned. Finally around 19:00 we were able to get it.
In addition, when we get our room cleaned the second day, they thrown away our dental floss.
The personnel at the entrance did their best to accommodate us, but there an issue with the cleaning process. You can’t give the key to a customer if the room is not ready.