9 個室外泳池
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薩瓦希利海灘度假村的評價

5 out of 5
薩瓦希利海灘度假村
Diani Beach, Diani Beach, Coast Province

評價

8.8

優異

10 分評分，優異；186 則評價中有 116 則" "
8 分評分，不錯；186 則評價中有 43 則" "
6 分評分，一般；186 則評價中有 14 則" "
4 分評分，欠佳；186 則評價中有 7 則" "
2 分評分，很差；186 則評價中有 6 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
friendly staff, nice environment and facilities
staff are friendly, very nice environment, walking distance to the near by beach, good swimming pools. India and beach side restaurants' food are delicious
於 2019 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
适合度假
酒店很大，泳池和餐饮不错，酒店前的沙滩景色很烂。
Jeff Mukolwe - General Manager 於 2018年2月28日的回應
Dear Guest, Thank you for taking the time to write a review of your recent stay at Swahili Beach Resort. We are pleased that you appreciated the hotel, the pool and most importantly the food. The beach was not at it's best when you visited, due to the seasonality of the tides. We hope you can visit again to enjoy it at it's very best. We look forward to welcoming you back again. With my best regards, Jeff Mukolwe General Manager

10/10 優異

Amardeep

讚好：職員與服務和設施服務
1st room had bed bugs but I was relocated to another room on an upper level. Staff and service was great.
於 2024 年 1 月住了 4 晚

8/10 不錯

Duncan

讚好：整潔度、職員與服務和住宿狀況
So beautiful
於 2024 年 4 月住了 2 晚

10/10 優異

Achim

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Maimouna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel with beautiful surroundings. Good food and great atmosphere.
於 2024 年 1 月住了 3 晚

6/10 一般

Nicole

讚好：整潔度
不滿：設施服務
We stayed at for 6 nights a group of 3 women. They would not let us share a room not even a suite so we purchased two standard rooms- one was underwhelming with a broken air conditioner and all the art removed from the wall with nails sticking out- the other room next door was nicer. After many hours traveling we went to shower in both rooms the water was not working at all. We called down stairs and they were working on it. This happened multiple times during our stay and staff was not apologetic. The shower is also cold as sometimes the hot water wasn’t working. Every night at 9 pm we would get knocks on the door apparently it’s turn down service but knocking on a door that late woke us up. The breakfast was wonderful, the dinner food was terrible except at the spice market/ the only dinner venue with amazing customer service and food. My regret is not knowing about until the second to the last night! We had the best service. In other areas the customer service was poor while there was plenty of staff at all times service was very slow overall. Many staff did not look happy to be there or would roll their eyes. I had an appointment at the spa at 10 and arrived at 945 to fill out paperwork and the attendant told me I’m too early to be there rolling her eyes. The massages were amazing though and I do recommend despite the poor front staff customer service. The spa is closed and under renovation so empty hotel rooms are being used as the spa currently.
於 2024 年 3 月住了 6 晚

8/10 不錯

Tamahra

多人同遊
讚好：整潔度和設施服務
The overall stay was relaxing and wonderful. This resort is the nicest one in the area. I was pleased however, the water did get turned off a few times. They were doing construction so one of the days I was trying to nap and I couldn’t due to banging on the roof. It appears they are doing some needed repairs which is expected but not an ideal time. The message was amazing I will say. The dinner was redundant at the main buffet but the Spice Market restaurant was amazing. Gilbert was our waiter and he was phenomenal. He was very hospitable and had the most cheerful attitude. Most of the staff was kind, a few seemed annoyed with the requests of the guests. Overall my experience was relaxing and I enjoyed my time there.
於 2024 年 3 月住了 6 晚

10/10 優異

Joseph (Fairfax)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very responsive to any concerns we presented regarding our stay and made corrections immediately. The food service was excellent and so was the quality. The property is set in an authentic swahili design with plenty of space per guest in all settings, providing an air of privacy.
於 2024 年 1 月住了 4 晚

10/10 優異

Debritu

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is stunningly beautiful and no pictures could do it justice - from the large rooms to the public spaces, to the beach and spa. They've thought of everything. The food was delicious with lots of different options. The staff were gracious, very friendly and helpful. We never wanted to leave the beach and the beach bar, but all the other options were amazing too. I look forward to going back.
於 2024 年 1 月住了 3 晚

10/10 優異

Tamara

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Staff and food was amazing, however the building could use a fresh coat of paint it's really worn
於 2024 年 1 月住了 3 晚

10/10 優異

Debritu

家人同遊
讚好：職員與服務、設施服務和住宿狀況
I can honestly say this is one of the most beautiful places I've ever stayed in, the photos don't do it justice. On top of that, everything has been thought through, the staff are very friendly and helpful, the food was great and so was the beach. At thebtop of my list to return to.

8/10 不錯

Raymond

於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般

Harold

不滿：職員與服務和住宿狀況
A place that had seen better days, eg., cracked porcelain in toilet bowl; inexperienced service. Next month the place will be helmed by a new manager, who will undoubtedly improve everything.
於 2023 年 12 月住了 2 晚

10/10 優異

Satoya

於 2023 年 12 月住了 4 晚

10/10 優異

Aidan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Mrembo
於 2023 年 11 月住了 2 晚

10/10 優異

Mary

於 2023 年 11 月住了 1 晚

8/10 不錯

Milton

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The a/c in room 40 was not working and the toilet bowl needs to be cleaned out well with some bleach. there are some stains in there. We complained and our room was changed and upgraded because of the inconvenience and that was amazing! All in all, it is a lovely place to stay. Food is amazing too
於 2023 年 11 月住了 1 晚

6/10 一般

Robert

讚好：職員與服務
不滿：住宿狀況
於 2023 年 11 月住了 3 晚

8/10 不錯

wouter

讚好：整潔度
於 2023 年 11 月住了 6 晚

10/10 優異

Pierre

於 2023 年 10 月住了 3 晚

2/10 很差

Christine (Fontana)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I got stomach sick for the rest of my trip from eating fish of the day and the salad , wish I could enjoy it more
於 2023 年 10 月住了 2 晚

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very impressed by the cleanliness, food, people and environment. For someone’s who’s always underwhelmed. I thoroughly enjoyed my stay.
於 2023 年 10 月住了 3 晚

10/10 優異

Mitesh

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2023 年 10 月住了 1 晚

10/10 優異

Mittah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort with great food
於 2023 年 9 月住了 5 晚

10/10 優異

PAMELA (Winter Springs)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Swahili Beach Resort was one of the BEST resorts we have ever stayed in! The resort itself is beautiful and kept immaculate! We ate at Barharini, Zanzibar, and Majilis and they were magnificent! Top class, top rated food, even greater servers! Katana and Kimberly were always our servers at Barharini & Majilis and those women knew how to treat their guests! They were warm and charming and a true bond was formed as they always went above to make our time there special. Conny always greeted us with a beautiful smile and a nice word! Joseck was such a gifted young chef! He made the most incredible soups that you just couldn’t put the spoon down. My compliments to all the chefs at all the restaurants as the food here at Swahili is simply the best! Kelvin arranged tours and an amazing camel ride along the beach…I highly recommend this to all!!! Our party of 4 adults could not recommend Swahili enough! How do you put into words how wonderful and amazing someplace is that can paint a picture for the world? I guess the only answer is to GO!!! Stay at Swahili Beach Resort and enjoy the luxury!!! R
於 2023 年 9 月住了 4 晚

10/10 優異

Hind

讚好：職員與服務和住宿狀況
於 2023 年 8 月住了 9 晚

10/10 優異

Esther

讚好：整潔度、職員與服務和住宿狀況
Loved my stay!
於 2023 年 8 月住了 2 晚

10/10 優異

Samwel

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Jordi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bordering on perfection.
Excellent hotel with exquisite treatment and service. The staff is very frienfly and attentive at all times to the client’s needs.
於 2023 年 8 月住了 3 晚

10/10 優異

Christian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay at Swahili Beach Resort
Very nice time there will definitely tell others about our experience and will also recommend it to others.
於 2023 年 8 月住了 6 晚

10/10 優異

Sachin

於 2023 年 7 月住了 3 晚

10/10 優異

bilen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice getaway
於 2023 年 7 月住了 3 晚

10/10 優異

Maxine

於 2023 年 7 月住了 3 晚

6/10 一般

Cameille

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Security staff were very discriminating against us and treated us as if we didn’t belong there. Restaurant staff were very pleasant and gave great service So did gust services.
於 2023 年 6 月住了 1 晚

6/10 一般

Shivesh (London)

於 2023 年 6 月住了 1 晚

8/10 不錯

Steven

讚好：整潔度、職員與服務和住宿狀況
The property had all the hallmarks of a four star resort. However, there are a few things that will need attention. The cleaning staff was late in the evening, although there weren’t many guests there. And they used too much disinfectant in the room. I had the oysters at the beach restaurant which gave me a very bad stomach virus. And the Japanese restaurant did not make sushi or sashimi. In Hindsight, it was better that I didn’t eat it there. The spa was a shining star. The staff was great and did a wonderful job. (Please fix the saña. That would have been a plus.
於 2023 年 6 月住了 3 晚

10/10 優異

Jovia

多人同遊
讚好：住宿狀況
於 2023 年 5 月住了 1 晚

8/10 不錯

Ben

於 2023 年 5 月住了 4 晚

10/10 優異

Margot

於 2023 年 5 月住了 2 晚

8/10 不錯

Faith

於 2023 年 4 月住了 2 晚

2/10 很差

Suhaa

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Swahili Beach is and always has been one of the iconic hotels of the South Coast. Being someone from this area, it’s an establishment I am very proud of and recommend often to friends and other travelers. This time though, I must mention a couple of things about my visit… I was very disappointed about several things! Although the food was great and the team was fantastic from start to end, a lot was disappointing. Our room was very run down, AC was very loud, shower had no pressure, taps were barely hanging in there, the lounge chairs were so dirty and stained, there was no Wi-Fi which means the room phone was not working which means we could not book any spa appointments, call for housekeeping to get an iron, call for room service or anything else. We had to walk to the bar, the reception, etc which is quite a distance in the rain with no one offering you umbrellas. Two nights at one of our favorite hotels could not have ended fast enough this time round. I hope some urgent maintenance will be made soon and I hope they will take care the necessary care of the Expedia members. There is a standard that is set by other establishments for members that keeps us coming back to Expedia. Sad to write this review, but it was necessary…
於 2023 年 4 月住了 2 晚

10/10 優異

Nasser

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay. Staff were excellent and service too. Rooms need a little bit of touch up but that's normal wear and tear.
於 2023 年 4 月住了 3 晚

8/10 不錯

Byron

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 3 晚

10/10 優異

Shiro

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with amazing views. Big and spacious room with a comfortable bed. Loved the food both the buffet and dining options. The wifi signal and phone services could be better.
於 2023 年 4 月住了 3 晚

10/10 優異

Kenneth

於 2023 年 4 月住了 2 晚

10/10 優異

Ali

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. The rooms are spacious & clean. It was such a lovely week spent there. Will definitely return one day soon.
於 2023 年 4 月住了 3 晚

10/10 優異

akosua

於 2023 年 4 月住了 3 晚