室外泳池；泳池傘、躺椅
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席瓦海灘渡假村的評價

3 out of 5
席瓦海灘渡假村
Mombasa-Malindi Highway, Bamburi Beach, Mombasa, Mombasa

評價

7.4

不錯

10 分評分，優異；103 則評價中有 27 則" "
8 分評分，不錯；103 則評價中有 42 則" "
6 分評分，一般；103 則評價中有 11 則" "
4 分評分，欠佳；103 則評價中有 15 則" "
2 分評分，很差；103 則評價中有 8 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

7.4/10 

設施服務

6.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Mélodie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚

2/10 很差

Tony

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Please do not stay. Dirty cold food manly African. No electricity so they keep running generator but then no electric because generator as to cool down. Only had WiFi 3 days out of 15. Horrible smells in bathroom. So many people complaining, but manager seems not to care . Don’t be fooled by the view. I have traveled to many countries some poor, this is the worst hotel ever . Too many bad things to mention about this place . I urge you don’t book here. So many hotels all along beach to book
於 2023 年 11 月住了 15 晚

6/10 一般

Mickaël

於 2023 年 11 月住了 2 晚

8/10 不錯

Shadrack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

10/10 優異

Sandra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place was amazing. The ambience and design was very coastal like with sea shells everywhere. It was right at the waterfront too and staff were very friendly and helpful. It was easily walkable to access other beaches and beach activities and the coral reef was accessible by boats from 10 am to like 2 pm. Malls were also just a 15 minute drive away. It was such a breath taking experience and I think this is where we shall always stay when we visit Mombasa again!
於 2023 年 8 月住了 4 晚

4/10 欠佳

Staale

家人同遊
讚好：整潔度
不滿：住宿狀況和客房舒適度
Just pk
Our booking was not reflected in their system - maybe because of same day booking. Did cause some hassle during check-in. The room was basic, but ok. No proper hot water in the shower and the toilet did not flush. Breakfast was basic but acceptable (no meat; bacon, sausages, cold cut, etc. Neither no cheese). Staff were very friendly. The location is good - spot on the beach.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月21日的回應
Thank you for sharing your experience. It sounds like there were some challenges with the booking process and the condition of the room. It's good to hear that the staff were friendly and the location was convenient. It's unfortunate that there were issues with the hot water and the toilet, as well as the limited breakfast options. Overall, it seems like a mixed experience. We will look into the above issues and make it better. Your feedback will likely help others who are considering staying with us.

8/10 不錯

Naima

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 15 晚
Nick 於 2023年8月10日的回應
Thank you Naima fr choosing ziwa beach resort

4/10 欠佳

Victoria

讚好：整潔度和職員與服務
不滿：住宿狀況
I had to persist 3x. Oncheckin to get my booked room The restaurant menu was very very limited only veggie & there were no other eating place’s except expensive hotels difficult to enterDusty workers in the restaurant area moved me during breakfast on Wednesday.We left 2 days (prepaid)early
於 2023 年 5 月住了 6 晚

10/10 優異

Antoni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice bushy place for peoples who want to enjoy from being close to nature... U need to accept some animal around...
於 2023 年 5 月住了 2 晚

10/10 優異

Jasmiina

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing experience at Ziwa!
Our stay at Ziwa Beach Resort was amazing! We had the room with a view to the ocean and the pool on the top floor and it was definitely worth it! The room was beautiful with wooden furniture. It was also kept very clean. Overall very comfortable room with a warm shower too. The pool area and the restaurant of the resort was a great place to hang out. The pool is pretty and clean. The restaurant only served vegetarian food, which was the best! They had local and international dishes and all were tasty and clean. The breakfast was also delicious. The garden at the resort was beautiful and well maintained. The staff was helpful and friendly. The place was not very busy when we visited so it was a great place to relax in peace an quiet. Also the beach next to the resort is awesome.
於 2023 年 3 月住了 4 晚
Nicodemus 於 2023年4月13日的回應
Thank you Jasmiina.We are happy to have hosted you during your visit here and the positive feedback review.We look forward to welcoming you again at ziwa

8/10 不錯

Sarah

讚好：整潔度
Bof
Bof ! Petit déjeuner a revoir 3 plats + des œufs et une seul boisson froide proposé. L’accueil à la réception a fuir , le monsieur nous demande de venir à la réception car la veille au moment du Check in personne juste les gardiens de nuit. Lendemain on s’y rend le gars prend 3 appels devant nous alors que nous étions en train de discuter et nous calcule vraiment pas. (Aucun respect) y’avait pas d’argent à récolter donc pas d’intérêt pour lui c’est ce qu’il nous a fait comprendre. Le midi le service est très long, on nous dit que les plats sont préparé à la commande sauf que nous avons commandé des pâtes et des frites masala ! 45 minutes nous étions seule à attendre une commande il n’y avait pas foule ! Bref séjour pour 2 ou 3 nuits ok mais ne faites pas un séjour farniente la bas , la plage est sale, beaucoup de bateau et beaucoup de mendiants pour de l’argent , ou des propositions d’excursions limite harcelant style safari, tour de bateau, ou encore massage. La piscine est ensoleillée de 9:00 à 13:00 uniquement.
於 2023 年 1 月住了 3 晚
Nick 於 2023年3月26日的回應
Hallo Sarah.We are sorry for the experiences you had at ziwa beach resort. I wish to apologize for the delayed service that you encounter both ends ( reception and restaurant )Kindly we are taking the matter serious and that you for pointing out.

10/10 優異

Jasmine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, lovely room, and easy access to the beach. Food in restaurant was also delicious. Only minor issues were that the shower wasn’t powerful and the pool lost sunshine at 1pm
Nick 於 2023年1月24日的回應
Thank you for having booked and stayed with us.We look forward to welcoming you again in future

2/10 很差

akim

不滿：整潔度、設施服務和住宿狀況

10/10 優異

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Adams
Helpful staff Always on hand Beautiful on the sea Perfect overnight stay
於 2022 年 7 月住了 1 晚
Nick 於 2022年7月31日的回應
Thank you for your feedback review. we are greatfull for choosing ziwa beach resort as your holiday destination.

8/10 不錯

David

讚好：職員與服務和住宿狀況
Has unique architecture,done using locally available finishes
於 2022 年 7 月住了 3 晚
Nick 於 2022年7月31日的回應
Thank you for choosing ziwa beach resort as your holiday destination

10/10 優異

madura

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good customer service Safe Very beautiful location
於 2022 年 7 月住了 3 晚
Nick 於 2022年7月31日的回應
Thank you Madura for choosing ziwa beach resort as your holiday destination. We look forward to welcoming you again

4/10 欠佳

Behnam

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Das Strom und das Wasser waren die meisten Zeit aus der Unterkunft ist etwas in die Jahre gekommen
於 2022 年 7 月住了 5 晚
Nick 於 2022年7月31日的回應
Dear Behnam. Thank you for your feedback review this time in particular. We are sorry for the electrical experiences during your stay here . we have sorted the matter since then and all is working well. Im soo greatful you have visited us the 2nd time in few years.

10/10 優異

madura

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good hotel,very friendly staff as well safe place, will come back agin
於 2022 年 7 月住了 1 晚
Nick 於 2022年7月31日的回應
Thank you . We welcome you again at ziwa beach resort

4/10 欠佳

Michael

多人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Not Impressed
We stayed at Ziwa Beach Resort for 8 days. There was problems with the wifi, no hot water and power outage for 3 to 4 days of our stay. I complained about this but Ziwa was not accommodating. No offer of a partial refund when we had no power or offering free nights. The price per night was decent but with no phone in the room, I had to walk to the front desk to complain
於 2022 年 6 月住了 8 晚
NICK 於 2022年7月31日的回應
Dear Michael. We are sorry for the experience you had at ziwa beach resort. We had a problem with the electricity power supply but we have sorted out. regarding hot water , we have solar heaters in our rooms, apparently it as been raining since June to date hence making it difficult to get hot showers. we are closly monitoring the issue as to possible to change to instant heaters. We are sorry for everything inconveniences costed.

2/10 很差

Peter

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid this place
於 2022 年 6 月住了 1 晚
Ziwa Management 於 2022年7月1日的回應
Hi Peter, i am sorry that you were not satisfied with your stay. kindly do get in touch with us to discuss the issues you faced and how we can rectify. warm regards, Ziwa

4/10 欠佳

Winnie

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Disappointed
Phones went unanswered, reception is unmanned half the time. On arrival no water in taps and toilet and same story through our stay had to keep chasing staff to refill tank. Breakfast is vegetarian option only and limited choice. Broken windows and The staff seem willing to help but unsupported by management failure. Proximity to b
於 2022 年 4 月住了 3 晚
Nick 於 2022年5月9日的回應
Dear Winnie. Thank you for choosing ziwa beach resort as your holiday destination. we are grateful to have hosted you doing your stay here at ziwa. we are truly sorry for the bad experience you encounter during your stay. i must admit you did not enjoy o your fullness, however having said that we have already rectified the issues as raised and we look forward to hosting you again. this time everything will be fine.

10/10 優異

Behnam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Frühstück könnte besser sein
於 2022 年 2 月住了 3 晚
Ziwa Management 於 2022年7月1日的回應
Thank you, we appreciate your comments and we are glad that you enjoyed your stay with us. Karibu Ziwa Tena.

6/10 一般

Walter

不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 1 月住了 11 晚

10/10 優異

Thomas Andreas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing place with unique atmosphere
於 2021 年 12 月住了 4 晚

10/10 優異

Shire

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 9 月住了 3 晚
Nick 於 2021年10月22日的回應
Thank you for choosing ziwa beach resort as your holiday destination . We look forward to welcoming you again in future

8/10 不錯

Francois

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money
Cottage is located 100m from the beach, swimming pool is nice. Breakfast is served front lf the sea. Cottage is clean, nicely decorated. All cottages have a large terrasse with outdoor kitchen and outdoor living room. (1 terrasse for 2cottages). We have been lucky, we didn't have any neighbors so we got the whole terrassefor ourselves. Buying food and cooking there is a huge money saver. The restaurant of hotel is veggie. No meat, no chicken. Be aware of that. Breakfast is nice but simple and veggie too (omelette, sweet potatoes,veggie, cereales, fruits, toasts). Note that We stayed 10 days and we got bored of eating the same thing every morning. Nearest shopping center is Naivas Nyali (2$ and 10min with uber tuktuk). Great Haller Park (forest and wildlife) is 1$ / 5min by uber tuktuk A lot of restaurants and bars along the beach. Also alongside jetskis / boats ... The staff is nice and helpful. Bed is confortable. The water is the shower is salty ! There a lot of mosquitos and they are very hungry. Bring citronella or spray or ... Bed has a net.. This was the best deal i found in Mombasa for this period.
於 2021 年 7 月住了 7 晚
Nick 於 2021年9月7日的回應
Hallo Francis. Thank you for choosing and staying with us at ziwa beach resort. we appreciate your feedback and look forward to welcoming you again.

8/10 不錯

Francois

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One of the best deal i found in mombasa
Clean, confortable, front of the ocean Great deal if you use the shared kitchen : you'll save a lot of money . Nice swimming pool Attention : restaurant is not so great (not so many dishes) and is veggie. Same for breakfast. Staff is nice and helpful
於 2021 年 8 月住了 4 晚
Nick 於 2021年9月11日的回應
Dear Francois. Thank you for choosing ziwa beach resort as your holiday destination. we are grateful to having you stay with us. we look forward to advancing our restaurant options for the future. Also we look forward to welcoming you again.

8/10 不錯

Carlo

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Thank you Ziwa
it was a great space, the balcony was just amazing. The room was spacious and comfortable. The cleaning of the place was okay, I think they can do better. The pool is awesome, a lovely breezy walk to the beach.. the food was just splendid, hands down. I didn’t know beforehand that’s it’s vegetarian but I definitely enjoyed all their food. I would definitely go back.
於 2021 年 7 月住了 1 晚
Nick 於 2021年9月7日的回應
Hallo Carlo. we are greatful for the experience you had with us at ziwa beach resort. We look forward to welcoming you again.

8/10 不錯

Winnie

於 2021 年 7 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
The mosquito nets were full of holes They barely cleaned the place Even the dishes for breakfast were full on dirty
於 2021 年 1 月住了 3 晚
nick 於 2021年2月9日的回應
Hallo. sorry for the mosquito experience..we had the net changed in the room...

10/10 優異

jean-michel

於 2021 年 1 月住了 1 晚
Nick 於 2021年2月9日的回應
Thank you for staying with us at ziwa beach resort,, we look forward to welcoming you again.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Diamond in the Rough
It was very affordable. Nice amenities and vegetarian breakfast. Nice condition room and clean. Wifi consistent. Right on the beach. The only thing was construction so no kitchen. But indiana Hotel has a kitchen. BURGER DISAPPOINTMENTS so dont try that if you go.
於 2020 年 12 月住了 1 晚
nick 於 2020年12月24日的回應
Thank you for chosing ziwa beach resort as your holiday destination during this pandemic. Regards:

10/10 優異

maria

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 9 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Martin the waiter is a great help he knows all about the area.
於 2020 年 1 月住了 4 晚
Nicodemus 於 2020年2月16日的回應
Thank you for the feedback. We are happy to learn that you were content with the service provided. We look forward to welcoming you again. Thank you

8/10 不錯

Inge

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2020 年 1 月住了 4 晚
Nicodemus 於 2020年2月16日的回應
Thank you for the feedback we look forward to welcoming you again. Thank you

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
If and why the Electrically Stuff dies that fast is not really among them, but probably wrongly choosen!? To chase the Poolboy and hire an -unexperiencend- Constructor, was definately a wrong Decission! The Pool is nowadays Overtreated (the Guy don't know what he is doing!), Sand on Floor, burning Eyes, scratching Skin (..). PLEASE, hire someone experienced /train this Construction-Guy (it's mot an big Issue!)!
於 2020 年 1 月住了 10 晚
Nicodemus 於 2020年2月16日的回應
Thank you for the feedback. We have sorted the issue now for the pool. constant checks have been implemented to make sure its well treated. The climate at ziwa beach is humid concentration of sea moist air when attached to metal or iron it easy forms rust . we dont have a preventive measure but change after some time. Thank you for pointing out those things to us , we are glad your concern as positive effects.

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Unfortunately Electrical Items dying fast in those Environment; our (now bigger) Fridge was nearly finished after just a couple of Day's. The Pool nowadays is only "cleaned" (not really..) on the Surface, nobody remove the Sand from the Bottom and the Overdose of Chemicals cause burning Eyes and scretching Skin. PLEASE! Look after the old Poolboy, OR train the new /untrained one.. =there is NOT any Magic behind (..), just Knowledge kidogo!
於 2020 年 1 月住了 2 晚
Nicodemus 於 2020年2月16日的回應
Thank you for the concerns , we are improving our services to make the place more comfy and attractive..

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 3 晚
Nicodemus 於 2020年2月16日的回應
Thank you for the feedback and staying with us.\ we welcome you again at ziwa beach resort.

8/10 不錯

Ahmed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was good
於 2020 年 1 月住了 3 晚
Nicodemus 於 2020年1月24日的回應
THANK YOU FOR THE FEEDBACK WE ARE LOOKING TO IMPROVE OUR STANDARDS

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always an (for me /us) perfect Place, unfortunately with raising Rates now.
於 2020 年 1 月住了 2 晚
Nicodemus 於 2020年1月24日的回應
Thank you for liking our place this much. the love shows us your experience here is awesome and we are happy to read such from you. Once again thank you so much and still look forward to welcoming you again.

6/10 一般

Walter

多人同遊
讚好：職員與服務
不滿：客房舒適度
Ungenügend
Ich war bereits vor ca. 5 Jahren im Ziwa. Leider wurde in der Zwischenzeit verpasst, einige dringend nötige Reperaturen vorzunehmen. Der Zustand der Dusche ist miserabel. Die Klapfenster sind immer offen, sodass die Hitze in's Zimmer kommt. Die Air-Condition verbraucht zuviel Strom denn ohne Kühlung kann man nicht schlafen. Die Kücheneinrichtung auf der Terrasse ist seit Jahren nicht mehr in Betrieb. Es hat weder Teller, Gläser , Besteck etc.
於 2020 年 1 月住了 7 晚
Nicodemus 於 2020年1月15日的回應
Thank you for writing to us at ziwa beach Resort. We look forward to welcoming you and making your holiday successful . We have made alot of changes at the resort. the experience is different. we look forward to seen you again.

8/10 不錯

Piotr

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 5 晚
Nicodemus 於 2020年1月24日的回應
Thank you soo much for the feedback

8/10 不錯

Frederic

讚好：住宿狀況和客房舒適度
Rapport qualité prix intéressant, services basique
Très bien pour une escale. Déco assez typique.
於 2019 年 11 月住了 3 晚
nicodemus 於 2019年12月18日的回應
Thank you for the feedback

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Pictures on homepage shows a different hotel in parts. Hotel is not maintained since years. Very disfunctional
於 2019 年 10 月住了 3 晚
Nicodemus 於 2019年10月30日的回應
Hallo. Thank for having stayed with us. Recently we had an incident of fire accident ,we are now working hard to restoring the place as iy used to be, Sorry for not having a pleasant stay but looking forward to welcoming you again. Thank you

6/10 一般

真實旅客

商務旅客, 多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Its on beach n near to Sarovar...did not hv soft pillows drinking water n water always off ...and shower trickles
於 2019 年 9 月住了 6 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務、設施服務和住宿狀況
I like the old style rooms and the balcony or outside portion.
於 2019 年 8 月住了 2 晚
Nicodemus 於 2019年8月29日的回應
Thank you for the feedback and choosing ziwa beach resort as your holiday destination. We welcome you again

10/10 優異

peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The home away from home
An excellent relaxing and enriching experience
於 2019 年 8 月住了 2 晚
Nicodemus 於 2019年8月19日的回應
Thank you for your feedback we lookforward to welcoming you again at ziwa beach resort

8/10 不錯

真實旅客

讚好：整潔度
Mittelmäßig
Sehr schönes afrikanisches FLAIR. Leider sehr laut wegen Bauarbeiten. Service sehr langsam
於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 3 晚
Nicodemus 於 2019年8月19日的回應
Thank you for your feedback

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2019 年 7 月住了 3 晚
nicodemus 於 2019年8月19日的回應
Thank you for staying with us