Amenities were clean and everything was close to the room. Food was great!
Christopher
2025 年 7 月入住 2 晚
4/10 很差
Bart
与配偶出行
2025 年 7 月 20 日
不满意:服务设施,员工和服务
Balconies are dirty and rusting out. Staff was not attentive. Front desk unhelpful and not inviting. Outdoor space is boring.
Bart
2025 年 7 月入住 1 晚
4/10 很差
katrina
2025 年 7 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施
Poor customer service nothing to make uo for indicident that happen
katrina
2025 年 7 月入住 1 晚
2/10 糟糕
Blair
2025 年 7 月 5 日
不满意:住宿条件和设施,员工和服务
Adamo winery experience is very special.
I broke a glass on my patio, and staff person was very kind and careful in cleaninig it up, even using a flashlight to ensure all specs of glass were removed.
But
I have written a review for management
- service at front desk. hotel not busy, and they could have easily offered us a better room for minimal or zero expense as we displayed frustration.
- there is an old portion and new portion. On Expedia you only get old portion - and nobody says.
- A/C old and loud.
- golf green lawnmower started at 6am.
- coffee in lobby after I woke up was moved away from me as I was working.
- Management has rationalized these comments, not represent any interest in listening or modifying behavior.
Blair
2025 年 5 月入住 1 晚
10/10 超赞
Matthias
2025 年 7 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Matthias
2025 年 6 月入住 2 晚
10/10 超赞
Gorgees
2025 年 7 月 1 日
满意:住宿条件和设施,清洁度
Very nice place to stay at
Gorgees
2025 年 6 月入住 1 晚
6/10 一般
Charly
团体旅客
2025 年 6 月 25 日
满意:清洁度、员工和服务、服务设施
Outdated and no generator for back up when power is out
Charly
2025 年 6 月入住 2 晚
4/10 很差
Lynne,Mississauga
2025 年 6 月 22 日
不满意:清洁度
Lynne
2025 年 6 月入住 1 晚
10/10 超赞
Tanya
2025 年 6 月 2 日
Tanya
2025 年 5 月入住 1 晚
6/10 一般
Thilini Kumari
与配偶出行
2025 年 5 月 20 日
The rooms are a bit dated and dingy. Musty and dirty mop water smell. Pool deck and tiles needed a cleaning. Spa was nice and food at Babo was good. Didn't use the shuttle service, but that's a convenient option. Hotel did accommodate an earlier check-in and late check-out, which was appreciated.
Thilini Kumari
2025 年 5 月入住 1 晚
8/10 还可以
Glen
2025 年 5 月 4 日
Glen
2025 年 5 月入住 1 晚
10/10 超赞
NANCY
团体旅客
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great weekend at Hockley valley resort. The room was clean and staff was helpful and pleasant upon checking in and check out.
NANCY
2025 年 4 月入住 1 晚
10/10 超赞
Lina
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place
Lina
2025 年 4 月入住 1 晚
2/10 糟糕
Roza
2025 年 4 月 19 日
满意:清洁度
Roza
2025 年 3 月入住 1 晚
2/10 糟糕
Gemma
2025 年 4 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
One of the worst stays I have experienced.
Bucket collecting water from leak was one thing, then had 15hrs without power. Walked into a dresser trying to find bathroom at 2am.
Gemma
2025 年 3 月入住 1 晚
4/10 很差
Kristy
与家人出行
2025 年 4 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
I wish this had lived up to expectation for our 2-night stay over March Break. Unfortunately, for the price charged, it was underwhelming, clearly understaffed, and underserviced. One of two elevators was out of service for our stay yet we were given a room on the top floor (that wasn't ready at 3PM when we arrived-?), no housekeeping service was done on our room at all, the hot tub was out of service for our entire stay, and the main restaurant, Cabin 1865, was closed both days we were there. On our last night, the bar - our only dining option - was filled with daytrippers. We dined offsite. The spa also didn't appear to have any RMTs on staff; thusly no appointment availability. I noticed twice that the pool door had been deliberately hinged open and those using the pool/lockers were also not hotel guests. In the end, we appreciated that we were refunded the resort fees (at least!) as there were clearly no resort features to take advantage of during our stay. Again - it was March Break(!) and those visiting for the day were taking advantage of all the amenities that should be prioritized for paying guests! We appreciated the breakfast that was included and the facial I had at the spa was great. Then again, there too (at the spa) I booked a second, additional 50-minute treatment for me and my daughter on check out day and only got 35-40 minutes of the paid $400 service. Yes, we noticed! Not sure we'd stay here again; daytrip only for the slopes and maybe the winery!
Kristy
2025 年 3 月入住 2 晚
10/10 超赞
Erin
团体旅客
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was wonderful and cozy within a winter wonderland. We took advantage of the spa as well as the pool and hot tub. It was also wonderful to have a free shuttle to the neighbouring winery as we would not have explored that lovely venue without the shuttle.
Erin
2025 年 2 月入住 2 晚
8/10 还可以
Amy
与家人出行
2025 年 3 月 14 日
满意:服务设施,清洁度
Good food, pretty good service but under staffed. & hot tub not working.
Amy
2025 年 3 月入住 2 晚
8/10 还可以
Andrea
2025 年 3 月 14 日
满意:住宿条件和设施,清洁度
Andrea
2025 年 3 月入住 2 晚
10/10 超赞
Trevor
2025 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Great room and fantastic spa. Although it was crazy busy with March Break families, the hotel overall was quiet. Loved the location.