Monroe Hotel with Pool

"Yes"

"poor service; front desk barely answers phone or knows how they handle problems; needs remodel / will never return"

"Perfect location; beautiful view and awesome time!"

"Had a great solo night at Chateau Elam - the pool was open and breakfast the next morning was great!"

"I have only had excellent experiences at this hotel."

"Conveniently located to the interstate. The property and room were exceptionally clean and well maintained. Bed was very comfortable and the room was well stocked with everything one should need such as iron and board, microwave, hair dryer, and soaps, shampoo,and conditioner. Hot breakfast was also very enjoyable. Overall 5 stars. I personally will be coming back to the area in a couple months and plan to stay here again. Thank you for a great stay!"

"I asked to get a room not on the first floor. They told me that that is all they had left for the booking that I have, but if I wanted to get another room, I would have to pay extra and I don’t think that that was right. I booked a room. I should be able to get the same type of room on a different floor so why would I have to pay extra to get it on another floor when you’re telling me you don’t have anything available"

"The property was average to slightly above average. It is apparently going through some renovation at the time of our stay. The renovation might have been part of the issue I describe next. The initial impression of our room was above average but declined. The first time using the bathroom I noticed a bug crawling up the wall. I captured it and dispatched it quickly. It was a silverfish. I did not tell my wife as I felt it was a one-off situation. The next morning as we were about to leave my wife spotted a cockroach crawling along the carpet about a foot from the end of the bed. She dispatched it quickly while saying, "I am glad I did not see that last night"! I am too because we would have been searching for a new place to stay. We can tolerate other small things but not small bugs in our room. Again, it is unfortunate that we had the bugs because we could have rated the property better."

"Amenities"