Panama City Monte Oscuro Hotels

"Nice stay great location and friendly staff"

"During my recent stay, I encountered a very challenging situation with a staff member named Jose from Corporate Stays. Upon arrival, I was informed that my reservation could not be located and that I would need to resubmit payment. I provided my receipt as proof of payment, but I was told the transaction had not processed. To resolve the issue, I immediately contacted Expedia, who confirmed my reservation, resent the confirmation, and spoke directly with the staff on my behalf. Despite this, Jose continued to dispute the validity of my booking and was uncooperative throughout the process. As a result, I had to reach out to Corporate Stays directly to get the matter resolved. This was particularly stressful, as I had just traveled internationally to Panama and was at risk of not having accommodations, despite having a confirmed reservation. Throughout the interaction, Jose’s demeanor was unprofessional and dismissive. He appeared unwilling to consider the documentation and third-party confirmation provided, and the situation was further complicated by inconsistent communication with his team. While Arcadia is a beautiful property and a place I have enjoyed staying at in the past, this experience with the check-in process and staff was disappointing and significantly impacted my arrival. It took several hours to reach a resolution. I hope this feedback is taken into consideration to improve the guest experience moving forward.It feels like they were taking advantage"

"Nice place to stay I always enjoy my stay highly recommended.."

"This is a newly built property with modern loft style rooms. The staff are very friendly. The restaurant on ground level has a nice breakfast included that is made to order and the evening has a great menu. The building is divided between mixed residence and hotel with the pool in the second building (we didn't use). There is also a secure parking garage that is free of charge. The area has a couple of fine restaurants and about 1 km is an Italian market that has fantastic deli, cheese, meat, pasta and wine selections."

"Exelente servicio y ubicación muy cómodo !!"

"Yes"

"The space was nice and cozy.I would definitely recommend for a prefect stay"

"Super good breakfast, great location. Not sure if they gave me a good view."

"The host was awesome and available via messaging. The pool was great for dipping but not deep enough for swimming. The location was great for us with a car rental, 10-15 minutes from downtown. The condo faces the street and my compadres found it noisy (single pane glass) horns honking non stop and motorcycles trying to break the land speed record! The beds were comfortable and each room had its own air conditioning. The living room couch is well past its prime, had to sit on a pillow to avoid the hollow and the supports. The security staff were always friendly and helpful Overall a good experience. "