外觀

蒙特利君悅酒店及 SPA的評價

4.5 out of 5
蒙特利君悅酒店及 SPA
1 Old Golf Course Rd, Monterey, CA

評價

8.4

很好

10 分評分,優異;1363 則評價中有 737 則" "
8 分評分,不錯;1363 則評價中有 321 則" "
6 分評分,一般;1363 則評價中有 140 則" "
4 分評分,欠佳;1363 則評價中有 105 則" "
2 分評分,很差;1363 則評價中有 60 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

FANG LI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good facilities and very comfortable.
Good facilities, good services. Very comfortable stay and clean. Nice golf course view.
於 2023 年 1 月住了 1 晚
General Manager 於 2023年2月4日的回應
We're thrilled to know that our clean, comfortable accommodations impressed you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Please come back and join us again later down the road. Heidi Bettencourt, Director of Sales & Marketing

10/10 優異

Chao

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good service
General Manager 於 2023年1月8日的回應
Chao,Thank you for staying with us during your visit to Monterey. It sounds like you had a wonderful stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We are thrilled you enjoyed our delightful staff. It would be our honor to have you stay with us again the next time you're in the area.Heidi Bettencourt, Director of Sales & Marketing

8/10 不錯

真實旅客

家人同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 2 晚

10/10 優異

Yu

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Stunning view and excellent service, good and SPA
於 2021 年 11 月住了 1 晚
General Manager 於 2021年11月30日的回應
Yu, Thank you for your glowing review of your stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We are delighted to hear that you liked the beautiful views from our idyllic property and were able to spend some time relaxing at the Spa. Please come back and see us again when you are next in the area. Heidi Bettencourt, Director of Sales & Marketing

10/10 優異

Karen

親子同遊
讚好:整潔度、職員與服務和設施服務
The kids area is pretty run down. We enjoyed the gym, pool and pickleball.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月1日的回應
Karen,Thank you for your review. We're happy to hear you enjoyed our on-site amenities and appreciate your feedback about our kids' area. We'll reflect on your comments for the future, and we hope to welcome you back soon!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Nasim

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved it
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月1日的回應
Nasim,We're thrilled to hear that you loved your time at our hotel! Your satisfaction is our top priority, and our team can't wait to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another wonderful experience.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Evy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love that our room is facing the parking lot and easy access to load the stuff.
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月25日的回應
Evy,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your kind five-star review. We are delighted our convenient parking helped you have such an enjoyable visit. It would be an honor to welcome you back for another memorable experience.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Flor

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely and safe place to stay
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月22日的回應
Flor,Thank you for all of your kind comments and for choosing to stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We are so happy to hear you enjoyed your stay. We look forward to your next visit. Thank you again for your review.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Nancy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved every part of my stay here. Only downside was finding parking on the property close to our building/room. But considering the room they gave us we couldn’t complain about the distance/walk when we had to park farther away.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月22日的回應
Nancy,It's always a pleasure hearing from our guests. We're glad you enjoyed your visit, and we appreciate your feedback about parking. Our staff is always happy to assist with this. Should you be in the area again, please come back to see us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very nice and the room was comfortable. Very pleasant staff.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月21日的回應
Elizabeth,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your five-star experience! We are thrilled to hear that our friendly service and comfortable accommodations met your expectations on your recent stay. Our team hopes to welcome you back again soon for another memorable visit.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Kelsey

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love it here, feels like an oasis. Beautiful breezes off the golf course, friendly smiles from the staff, and amazing food. I will always choose to stay here
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月21日的回應
Kelsey,Thank you so much for the five-star review. We're so happy to hear you always have such a relaxing, peaceful getaway with us, and we'll be sure to pass your compliments on to our welcoming team. We can't wait for your next visit!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Tauz

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Caitlin

讚好:整潔度和職員與服務
Clean with a nice restaurant and gorgeous grounds
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Caitlin,Thank you for your positive comments! We're delighted to hear that you appreciated the cleanliness of our restaurant and the beauty of our grounds. It was a pleasure to serve you, and we look forward to welcoming you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another enjoyable visit!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Lisa (Healdsburg)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My daughter and I wanted to explore Monterey, Carmel and the surrounding areas and we picked the perfect place! From the time we checked in to the time we left we couldn’t have been happier. The room was clean, beds were comfortable and the view of the golf course was beautiful. The staff was friendly and helpful. We would definitely stay here again.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Lisa, We're thrilled to hear you and your daughter enjoyed your stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It's delightful to know that our clean rooms, comfortable beds, and beautiful golf course views enhanced your experience. Our team is grateful for your kind words and we look forward to welcoming you back for another memorable stay.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Dana

伴侶同遊
讚好:整潔度和職員與服務
Very nice and attentive staff
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dana,Thank you so much for the five-star review. The team will be so pleased to hear your praise, and we hope you'll visit us again soon.Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

Zoe

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Jaimal

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quite location at the golf course. Friendly staff and clean rooms. Kids the absolutely loved the fireplace. Will definitely come back.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年4月14日的回應
Jaimal,Thank you for taking the time to leave a review for us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We agree our location is beautiful, and we hope you had the chance to explore it. We are pleased you enjoyed our clean, comfortable accommodations and were able to interact with our warm, friendly staff. Our team looks forward to seeing you again in the future. Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Theresa

讚好:整潔度、職員與服務和住宿狀況
This hotel feels like a resort, with swimming, tennis, and children's games available to us. The restaurant was great, they also provide unique bonuses like smore's kits and sticks!! We definitely felt like the staff were friendly and there to take care of the things we needed.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月11日的回應
Theresa,We loved hosting you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our team works hard to deliver a memorable experience with our outdoor amenities, and we're delighted you appreciated our s'more kits! Please join us again soon!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

jason (tulare)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely add the breakfast option it will save you lots of $$$$$
於 2024 年 4 月住了 3 晚
General Manager 於 2024年4月9日的回應
Jason,It's always a pleasure hearing from our guests. We're glad you enjoyed the breakfast option, and we look forward to your next stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

Andrea

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月8日的回應
Andrea,Thank you for staying with us recently! We are delighted you had an enjoyable experience. It was a pleasure having you as our guest, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Cecilia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean, it has plenty of outdoor rest area. Great spa! Easy parking.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月8日的回應
Cecilia,It is wonderful to know that you had an excellent experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Receiving recognition for our excellent amenities is always appreciated as well! Thank you for your perfect rating, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

sumeet

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is quiet and beautiful property out of Monterey. I went with my family. It rained for all the days I stayed there. I only went to gym and it was good too.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月8日的回應
Sumeet,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your experience, and we appreciate you mentioning our peaceful atmosphere and wonderful fitness center. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

Christine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed staying here, and would stay here again!
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月5日的回應
Christine,Thank you for choosing to stay with us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Angelic

讚好:職員與服務和住宿狀況
Wvrything was very nice and we loved the amenities. Just wish the older gentleman that worked the coffee bar was more pleasant. But everyone else was nice.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月5日的回應
Dear Angelic,Thank you for staying at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're pleased you enjoyed our amenities and had a positive overall stay. While we're disappointed to hear about the service you received at the coffee bar, we appreciate your honesty and will promptly address this matter. It was wonderful to have you stay with us, and we look forward to the opportunity to welcome you back and exceed your expectations.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Maximo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
we had a great stay, and the staff was incredibly helpful specially Vivian at the front desk
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月5日的回應
Maximo,Thank you so much for the five-star review. We are pleased to hear you had such a great stay, and that our wonderful staff was able to deliver the exceptional and friendly service we pride ourselves on giving our guests. We will pass on your compliments to Vivian, and hope you'll visit us again soon!Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

Linda

讚好:整潔度、職員與服務、設施服務和住宿狀況
Worked for us. Comfortable beds.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月3日的回應
Linda,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your kind review. We are delighted to know you enjoyed our comfortable beds and look forward to welcoming you back for another great visit.Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

Antony

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for exploring Monterey and Carmel. Staff were wonderful.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月5日的回應
Antony,Thank you so much for the review. We're so pleased to hear you enjoyed our strategic location and the world-class hospitality from our staff! We'll pass on your compliments and hope you'll stay with us again.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Karyn

於 2024 年 3 月住了 2 晚

10/10 優異

barbara

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Raymond

於 2024 年 3 月住了 2 晚

10/10 優異

John

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved the feel of this property! Can’t wait to come back and use all the amenities! Parking was a nightmare, but I understand. Beautiful rooms! We will always stay here going forward!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月27日的回應
John,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're delighted to hear you loved the atmosphere of our property and enjoyed the beauty of our rooms. We understand the challenge with parking and appreciate your understanding. Hearing that you will choose us for your future stays is the highest compliment we can receive. Our team looks forward to welcoming you back!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Virginia

於 2024 年 3 月住了 1 晚

4/10 欠佳

Priyanka

伴侶同遊
The property has a great fireplace and the house keeping service is excellent. However, at check in the front desk wasn’t very pleasant. Unfortunately, the front desk staff didn’t greet and was very impolite.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月25日的回應
Priyanka,Thank you for your valuable feedback. We're very sorry to hear that our service fell below both our standards and your expectations during your stay. You can rest assured we've shared these concerns internally so that improvements are made. It would be an honor to receive another chance to impress you. Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Chelsea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Good food. Nice outdoor seating area with a fire pit and s’mores! I will be back!
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月25日的回應
Chelsea,Thank you for your comments, we're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and clean, comfortable accommodations. We hope for a chance to see you again in the future for more s'mores!Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

James

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I meant to say that the Hyatt Monterey at the Del Monte course is one of the nicest hotels in the Monterey area, and a great value relative to what you receive. You get an iconic architecturally inspired building with modern rooms, beautiful view of the Del Monte golf course. One thing that they could work on is better food options in between lunch and dinner meaning appetizers like shrimp cocktail a homeless plate things that are simple but apparently the kitchen is closed until 5 PM and that’s a bummer for people that are traveling from out of town on business, and what not I would like a snack in between dinner at lunch. I wanted to go for a bicycle ride and went to the rentable bike rack, but it was an operative saying that there was no antenna to transmit authorization of my credit card and that was a bummer. Parking fills up to full capacity and almost impossible to find a parking spot but there’s nothing that we can do that one. Will I come back to the Hyatt Monterey and recommend friends and family for sure it’s fantastic.
General Manager 於 2024年3月25日的回應
James,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your valuable feedback. While we are sorry not everything was perfect, we are delighted you had a wonderful stay overall. Your kind comments about our stunning view, modern rooms, and great value, as well as your constructive comments, are all appreciated and will be shared with the team. We also appreciate your lovely recommendation and look forward to welcoming you back for another stellar experience.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Cadee (Clovis)

讚好:整潔度和住宿狀況
Fantastic as always ... I'm a regular
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日的回應
Cadee,We are so pleased to have been able to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for your kind review and perfect rating, and we look forward to your next stay!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Zhaoming

讚好:整潔度、職員與服務、設施服務和住宿狀況
good
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月21日的回應
Zhaoming,Thank you for your perfect rating. We're delighted you had a great experience at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and look forward to welcoming you back for another fantastic time.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Priscilla (San Jose)

讚好:整潔度、職員與服務和住宿狀況
Nice, clean and staff was great and friendly!
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月21日的回應
Priscilla,From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to have the chance to host you again soon. Heidi Bettencourt,Director of Sales & Marketing

4/10 欠佳

Allyssa

商務旅客
不滿:整潔度和職員與服務
I was here for the weekend because I had military training and I did not enjoy my stay. AT ALL. First off, the bed sheets and towels were so dirty that I had to request new ones. Second, I paid extra for the breakfast add-on. I thought it was going to be buffet or self serve style but when I got there, they told me it was like room service. So I ended up not getting breakfast and paid extra for nothing. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. I stayed at SpringHill Suites by Marriott during my previous training and loved it. Their facility and customer service is waaaaaaayyyy better. I'm hoping to get some compensation for the extra breakfast add-on I paid for but never used. If not, I don't think I will book with any other Hyatt affiliations ever again.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月19日的回應
Allyssa,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for the miscommunication about breakfast. Your concerns will be shared with housekeeping to ensure our high standards of cleanliness are being met. In the meantime, please feel free to reach out to us offline to discuss your stay in further detail. It was a pleasure having you here, and we wish you safe travels.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Marianna (South Gate)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The layout of the resort made it easy to access a variety of amenities. I enjoyed access to the coffee bar and quick drive to points of interest.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月13日的回應
Marianna,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for your accommodations. We always appreciate feedback, especially when guests are sharing their positive experiences! We are thrilled you enjoyed your stay and the convenience we offer our guests. Thank you again, and we hope to have the pleasure of hosting you in the future.Heidi Bettencourt,Director of Sales & Marketing

6/10 一般

Arturo (Ripon)

家人同遊
讚好:整潔度
不滿:職員與服務和設施服務
The property was nice but the staff were reckless and inattentive. The staff driving the golf carts almost wrecked into me a few times and the soap we requested never arrived
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月13日的回應
Arturo,Though we are glad you enjoyed our nice property overall, we regret that other aspects of your visit fell below your expectations. What you have shared does not convey a typical experience at our property, and we assure you that your concerns will be shared with the respective teams to ensure we uphold our standards across the board, especially regarding our service. Down the line, we hope you consider returning and giving us another chance to change your perceptions with a seamless experience.Heidi Bettencourt,Director of Sales & Marketing

6/10 一般

Susan

I have reached out directly to Hyatt property regarding being overcharged (after hotel reception confirmed someone would reach out before we checked out) and I have not heard back during our stay or after my email to the company. Property pool area could use a revamp - hot tub was chipping everywhere. It rained during our stay and all the floors were very slippery with no signs or rugs out. Prices were different between bar and coffee shop that are 2 feet apart.
於 2024 年 1 月住了 3 晚
Katie Fowler - Assistant FO Manager 於 2024年3月10日的回應
Good afternoon, thank you for your message. I apologize that no one has reached out to you about the overcharge during your stay. After doing some research, it looks like we were able to reimburse you the difference of 25 from the Hahn wine that you purchased at Sea Root. I have mentioned this to our restaurant manager who will be taking action and bringing it to the restaurant director's attention. I believe the difference in price is due to the bottle being poured tableside but I am not 100% certain. The restaurant will be taking it from here and will be researching all other wines to make sure they are both within a reasonable price of each other. Thank you again for bringing this to my attention and I hope you have a great day.

10/10 優異

Vadim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at Hyatt last weekend with my sisters. Our room was with the view on golf course. We loved it. Had breakfast at their restaurant. Great food options and buffet.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月11日的回應
Vadim,We're thrilled that you and your sisters enjoyed your stay with us, especially appreciating the golf course view from your room and the breakfast at our restaurant. Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, and we look forward to welcoming you back soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Cadee (Clovis)

商務旅客
讚好:住宿狀況
Great as usual
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月10日的回應
Cadee,It gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thank you for your great review and perfect rating, and we look forward to your return!Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

erica

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is very clean and bed was very comfortable
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月6日的回應
Erica, Comfort, cleanliness, and convenience can always be found at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Thank you for sharing your compliments and for the perfect rating. We hope it means you have plans to come back soon because we'd love to serve you again. Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful property
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月6日的回應
Jennifer,Thank you for your kind words! We're delighted you found our property beautiful and hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 優異

Betsy

於 2024 年 3 月住了 2 晚

10/10 優異

Sue

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Raisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
easy to check in! very clean hotel
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月1日的回應
Raisa,We're so happy to know that you had an amazing time with us overall and that our clean accommodations left a positive impression on you. Thank you so much for the perfect rating and we hope to see you again soon. Heidi Bettencourt,Director of Sales & Marketing

8/10 不錯

Ingrid

於 2024 年 2 月住了 1 晚