The hotel facilities are very good, clean and tidy, but the sound insulation is not very good
BINGYE
2024 年 11 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 6 月入住 2 晚
10/10 超赞
FANG LI
与家人出行
2023 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good facilities and very comfortable.
Good facilities, good services. Very comfortable stay and clean. Nice golf course view.
FANG LI
2023 年 1 月入住 1 晚
10/10 超赞
Chao
与家人及幼儿出行, 与家人出行, 与配偶出行
2023 年 1 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Good service
Chao
10/10 超赞
Joohyun
与家人出行
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for vacation
Joohyun
2025 年 7 月入住 2 晚
10/10 超赞
William
与家人及幼儿出行, 与家人出行
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comparing this place to the other hotels we stayed at Monterey, this place is great for kids and the pool and fireplaces were great and a wonderful experience. Loved the nature around the property and the vibes!
Would recommend for business or families!
William
2025 年 7 月入住 2 晚
4/10 很差
Ernesto
2025 年 7 月 30 日
Parking fee undisclosed at the time of reservation.
Ernesto
2025 年 7 月入住 1 晚
2/10 糟糕
Rosemary
与家人出行
2025 年 7 月 28 日
不满意:员工和服务,清洁度
I’ve really been avoiding writing this review as I know how it’s going to sound, but…
The place was extremely dirty. I mean filthy dirty. The grime in the corners of the hallway was black and obviously built up over a looong time. The grout in the bathroom was black, but when you looked near the walls you could tell it was once white. There were greasy fingerprint smudges all over the glass slider and glass in the room. That being said the sheets seemed clean but obviously other areas were so neglected it detracted from everything else. It bothered me so much we checked out after 1 night and found a different hotel.
Sorry
Rosemary
2025 年 7 月入住 3 晚
10/10 超赞
Mike
与配偶出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at the property. Check in was easy. Kudos to Ivan for facilitating a room change for us overlooking the golf course.
Mike
2025 年 7 月入住 2 晚
8/10 还可以
Anne
与配偶出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施
I’ve stayed here several times before and it’s one of my favorite. This time things seemed a little run down and in need of a remodel. Walls were paper thin and we could hear our neighbors all night.
Great amenities but our stay wasn’t five star like it has been in the past.
Anne
2025 年 7 月入住 2 晚
10/10 超赞
Jaspreet,San Jose
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the morning breakfast available late in the morning and outdoor patios. The hottub was nice. Very friendly staff and hotel itself was great.
Jaspreet
2025 年 7 月入住 3 晚
10/10 超赞
Jobani
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jobani
10/10 超赞
Christian,Anchorage
与家人及幼儿出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained, quiet.
More dining options (menu) and service in the pool area would make it much better.
Christian
2025 年 7 月入住 2 晚
4/10 很差
Brenda,BRENTWOOD
2025 年 7 月 21 日
不满意:住宿条件和设施,清洁度
Not as expected
Brenda
2025 年 7 月入住 1 晚
8/10 还可以
Gilberto,Coronado
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Its ok , expensive
Gilberto
2025 年 7 月入住 1 晚
10/10 超赞
Margaret
2025 年 7 月 21 日
满意:员工和服务,清洁度
Wonderful place to stay
Margaret
2025 年 7 月入住 1 晚
10/10 超赞
John
带宠物出行, 与配偶出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not enough handicap parking - and parking lots stayed full forcing us to park quite a distance from our handicap access room. Room was also showing some wear, not bad but just below what I expect of a Hyatt.
John
2025 年 7 月入住 2 晚
10/10 超赞
Natalie,Frankfort
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property—the room was very clean. Large bathroom. The health club was huge. Wish we had time to check out the pickleball courts and fire pit areas.
Natalie
2025 年 7 月入住 2 晚
4/10 很差
Brittany
与家人及幼儿出行
2025 年 7 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was not ready when we arrived for check in, I let the desk know we could wait but they changed our rooms instead. We were told our rooms were connected (I was traveling with my children) but they were not. We were moved to the ground floor and my patio view was the parking lot, it was noisy and smelled like....car. Our room was dusty and not stocked with towels. I requested to speak with someone regarding my concerns and didn't hear back until the following day, the manager said she would look into moving our rooms but then never got back to me.
The bar and restaurant close at 9/10. All of the pools, fire pits etc all close by 9/10 so if you are planning to enjoy the jacuzzi after a day out at the aquarium....don't.
The property was dirty and very spread out. Felt more like a motel than what Hyatt advertises.
Brittany
2025 年 7 月入住 4 晚
10/10 超赞
Vanessa
团体旅客
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Vanessa
2025 年 7 月入住 2 晚
8/10 还可以
Elliott
与家人及幼儿出行
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Only thing I didn’t like was the parking. If you leave you won’t get a spot best to your room it can be 1/2 mile or more to walk to your room
Elliott
2025 年 7 月入住 2 晚
8/10 还可以
Jess
2025 年 7 月 16 日
满意:员工和服务,清洁度
We liked the property and our room even some ditails and the pay movie in the tv didnt work well
Jess
2025 年 7 月入住 1 晚
2/10 糟糕
mario jr,Modesto
与家人出行
2025 年 7 月 15 日
不满意:清洁度、服务设施、住宿条件和设施
The room feels dirty and old. The carpet smells like dogs. Won’t go back!! Not recommended.
mario jr
2025 年 7 月入住 1 晚
10/10 超赞
Alena
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
In general very convenient hotel for family vacation: golf, pickleball, easy to get around, nice staff and in general everything is very convenient. On weekends gets busy. One thing we did like, the doors to the bathroom, these sliding mechanism is a bad idea for hotel