I have stayed in this hotel many times with my friends, but every time the hotel staff repeatedly charged the parking fee, which was completely fraudulent. What was even more egregious this time was that the restaurant service staff changed the fee without authorization and overcharged.
Ming
10/10 超赞
Mandeep
2025 年 7 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was good
Mandeep
2025 年 7 月入住 1 晚
8/10 还可以
Kenneth
与配偶出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Windows poor in rooms, Rail and slats block view.
Kenneth
2025 年 7 月入住 4 晚
10/10 超赞
Rowena Elaine
2025 年 7 月 20 日
满意:清洁度、服务设施、住宿条件和设施
The location was very convenient. Close to the attractions but also far enough away to be a quiet respite at the end of the day.
Rowena Elaine
2025 年 7 月入住 4 晚
10/10 超赞
Patricia
团体旅客
2025 年 7 月 19 日
满意:服务设施
I loved every bit of it except for the hidden parking fees and resort fees they really shouldn't charge extra
Patricia
2025 年 7 月入住 3 晚
10/10 超赞
jennifer
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Great location and views
jennifer
2025 年 6 月入住 2 晚
8/10 还可以
Gilberto
2025 年 7 月 9 日
Gilberto
2025 年 7 月入住 3 晚
10/10 超赞
Anantharaman,Cary
2025 年 7 月 9 日
Anantharaman
2025 年 7 月入住 2 晚
8/10 还可以
JOHN
与家人出行
2025 年 7 月 9 日
满意:住宿条件和设施,清洁度
Amazing location and newly renovated. Only complaint is being charged Parking fee even though I didn’t use it.
JOHN
2025 年 6 月入住 1 晚
6/10 一般
JOHN
与家人出行
2025 年 7 月 9 日
满意:服务设施,清洁度
Amazing location and newly renovated. Only complaint is I was charged a Parking fee even though I didn’t use their parking lot. (I was dropped off).
JOHN
2025 年 7 月入住 1 晚
6/10 一般
Diana
与家人出行
2025 年 7 月 8 日
This hotel was very loud. Not the cleanest place. There was a bunch of dirty laundry outside the door when we arrived at room. No cleaning service during the day when there was supposed to be cleaning. Room had sand all over floor. Water from faucet barley flowed. Very low water pressure for showers. Ocean view room had a big grey cement wall that blocked the view and a staircase. This room was a disappointment.
Diana
2025 年 7 月入住 2 晚
10/10 超赞
Anna Christy
与家人及幼儿出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great time! We will definitely go back
Anna Christy
2025 年 7 月入住 3 晚
4/10 很差
Shavon
与家人出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
The room was great but the service was terrible towards the end of our stay. We requested Kate check out (12:00 pm) instead of 11 and at 11:10 housekeeping started knocking. I told her we had a late check. 5 minutes later, a hotel staffer knocked and I told him the same thing. Even told him I was waiting on my husband to come back and he proceeded to tell me, O here is is now, not knowing if the man was my husband or not. Not only was this extremely rude but it was scary. I WILL NEVER STAY HERE AGAIN
Shavon
2025 年 6 月入住 3 晚
6/10 一般
Samantha
与家人出行
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
The rooms were fine but the pictures online made it look a bit more polished than it really is. For example there was no hand towel hook by the sink. Little details were missing and the floorboards were very scuffed up. The outdoor common area is next to a public beach and some people were smoking at the hotel fire pits which was very uncomfortable. There was no staff nearby to manage this.
Samantha
2025 年 7 月入住 3 晚
10/10 超赞
Candice Marie
2025 年 7 月 3 日
Candice Marie
2025 年 6 月入住 3 晚
6/10 一般
Humna
与家人出行
2025 年 7 月 3 日
满意:住宿条件和设施
不满意:服务设施,清洁度
Others stated that cleaning was an issue and I thought after seeing the management respond back to so many messages apologizing saying that they fixed this issue I decided to book because of the location. Sadly they did not fix this issue. For a relatively pricey hotel, it is shocking that they do not clean rooms daily. We had to call the front desk multiple times to get the room clean. We only had the room cleaned once. The excuse for not cleaning the room daily (during our almost 4 day stay) was that they were at max capacity, but I have stayed at a plethora of hotels and never heard of that being an issue. The rooms are beautiful though, just a shame that you have to follow up multiple times to get a basic room clean and towels.
Humna
2025 年 6 月入住 3 晚
8/10 还可以
Filipinas
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Filipinas
2025 年 3 月入住 1 晚
10/10 超赞
Kenneth
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Kenneth
2025 年 5 月入住 1 晚
10/10 超赞
Alecia
与配偶出行
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The sunset views from the bar are stunning.
The outside fire pit areas are beautiful also.
Alecia
2025 年 6 月入住 1 晚
6/10 一般
Christy,Carroll
与配偶出行
2025 年 6 月 25 日
The lobby area is very well done the rest of the facility needs attention to details. Outside patio spaces very dirty and unkept. Weather conditions during our stay did not allow for the pool however the sauna area seemed to be unkept and we were told it wasn’t completed however I imagine it was due to maintenance issues. Water pressure was limited in shower. Overall the price $$$ didn’t match the experience and the $45 per day plus tax seemed outrageous for parking.
The bar not being open until 3:00 limited arriving guest from relaxing and enjoying a glass of wine from the wine tap which was also not available until after 3:00.
Christy
2025 年 6 月入住 2 晚
6/10 一般
Glenn
与家人及幼儿出行, 与家人出行
2025 年 6 月 22 日
满意:住宿条件和设施
不满意:服务设施
Pre check in the woman was not nice never made eye contact talked so fast I could not keep up with what she said never told me I had to pay very expensive a day for parking ridiculous
The Maid didn’t service our room on Thursday and at very expensive a night that’s ridiculous Keep the wine gift card I’ll take free parking No heated pool ridiculous even the best western heated the pool but the Marriot can’t. Ridiculous
Glenn
2025 年 6 月入住 3 晚
10/10 超赞
Susan
与家人出行
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Our room were switches from ocean view to garden view. But the hotel compensate us with 50% refunds. Alex front desk manager he was very accommodating.