Ecovergel Santa Lucia sits in the heart of Monterrey, offering a vibrant retreat with an outdoor pool and bar. Guests connect to WiFi throughout their stay, enjoy meals at the on-site restaurant, and can even visit the hair salon for some personal pampering.
Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Frequently asked questions
Does Ecovergel Santa Lucia have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Ecovergel Santa Lucia?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Ecovergel Santa Lucia on 25 May 2026 start from HK$829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ecovergel Santa Lucia pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ecovergel Santa Lucia?
Self-parking is free at this property.
What time is check-in at Ecovergel Santa Lucia?
Check-in start time: 3:00 PM; check-in end time: 8:30 PM. After-hours check-in is not available.
What time is check-out at Ecovergel Santa Lucia?
Checkout is at noon.
Where is Ecovergel Santa Lucia located?
Located in Monterrey Centro, this hotel is within a 10-minute walk of Santa Lucia Riverwalk and Macroplaza. Fundidora Park is 0.7 mi (1.1 km) away. General I. Zaragoza Station is 7 minutes by foot and Santa Lucía Station is 13 minutes.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was cleaned every 2 days and the shower was only cold water. It would have been nice if they hotel would have provided 2 free bottles of water everyday and if the room had a small fridge.
Avoid it..incompetent staff..and issues all around
If you do not expect to have warm water in your shower..you will like it here. If you do noy expect the staff to KNOW anything..this is your tupe of place. If you do not expect them to live up to their included breakfast..this is your hotel.. My advice, having travelled to 63 countries
.find a different place...the staff are incompetent on the neighborhood, there was NEVERA warm water in the shower, and the restaurant was not even open on our first day of "included " breakfast. I had to argue about some type of credit. TRUST ME...uou can and will find better..they just do not get it
Jimmy
Stayed 3 nights in Jun 2024
Verified
6/10 Okay
Victor
20 Oct 2025
Paredes delgadas, no cambiaron el papel de baño, la cafetera estaba muy sucia, fallos del servicio eléctrico
Lo único malo es que para poder usar el elevador tienes que pedir a fuerza el acceso en recepción.
Lo mejor sería que cada huésped tenga su propia tarjeta de acceso.
El departamento en sí me pareció bonito y cómodo, muy básico, apenas con lo indispensable para una estancia corta.
Es complicada la movilidad en el edificio pues para subir y bajar en el elevador la persona de la recepción y/o el guardia del estacionamiento deben desbloquear los pisos. Yo estaba hospedado en el piso 18 y encontré estacionamiento en el sótano o estacionamiento 4. La piscina y terraza está en el piso 19. De manera que para ir, por ejemplo, de mi carro a mi departamento debía bajar a la recepción para pedir subir al nivel del estacionamiento. O para ir a la terraza, por ejemplo, debía ir del piso 18 a la recepción, para que me mandaran al 19. Una locura.
Es todavía muy nuevo, el personal de recepción se va y se queda todo sin servicio. Tuvimos que esperar media hora para que alguien llegara y nos entregaran la habitación. No hicieron limpieza en ningún momento, aunque estaba muy limpio cuando llegamos. Muy industrial, excelente vista, muy linda terraza y alberca, el personal no es el mejor.