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蒙特利爾希爾頓大使套房的評價

3.5 out of 5
蒙特利爾希爾頓大使套房
208 Saint Antoine Ouest, Montreal, QC

評價

8.4

很好

10 分評分，優異；1642 則評價中有 813 則" "
8 分評分，不錯；1642 則評價中有 467 則" "
6 分評分，一般；1642 則評價中有 186 則" "
4 分評分，欠佳；1642 則評價中有 104 則" "
2 分評分，很差；1642 則評價中有 72 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Wong

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
cw 於 2020年2月15日的回應
Thank you very much for your feedback

10/10 優異

Ning

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚

6/10 一般

Jason

伴侶同遊
讚好：設施服務
The room was dated and not up to par. They said that the bed was a queen but it was more like double. The bathroom has no place to put anything on the counter, the tub had jets, but they didn't work. When you stepped into the shower you had to bend to get underneath it, and couches old, light fixtures hanging. Simply not up to standards of what is expected for the price.
於 2024 年 5 月住了 1 晚

6/10 一般

Melissa

家人同遊
Room too hot. Even we adjusted that temp. Still very hot. Lobby too dirty
於 2024 年 5 月住了 1 晚

8/10 不錯

Chantal

讚好：整潔度和住宿狀況
.
於 2024 年 4 月住了 1 晚

10/10 優異

Caroline (Beauport)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Très bien, bien situé, petit jeuner correct, lits très confortables, personnel accueillant
於 2024 年 4 月住了 1 晚
KG 於 2024年5月2日的回應
Chere Caroline, Merci d'avoir pris le temps de nous faire part de votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel prochainement. Cordialement, Chef d'equipe de la reception.

8/10 不錯

Gilles

讚好：整潔度、設施服務和住宿狀況
Tres belle endroit et bon dejeuner gratuit
於 2024 年 4 月住了 2 晚
KG 於 2024年4月28日的回應
Cher Gilles, Merci d'avoir pris le temps de nous faire part de votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel prochainement. Cordialement, Chef d'équipe de la réception

4/10 欠佳

Peter (Toronto)

伴侶同遊
讚好：整潔度和設施服務
不滿：住宿狀況
The noise from the elevator was excessively noisy
於 2024 年 4 月住了 1 晚
KG 於 2024年4月28日的回應
Hello Peter, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry to hear that you were unhappy with the noise from the guest elevators. We are hoping to have the hotel refreshed soon, we hope this will fix these issues. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Best regards,Front desk team leader

10/10 優異

Claudio (Clarkston)

商務旅客
讚好：整潔度和住宿狀況
One of the best hotels I’ve been staying
於 2024 年 4 月住了 2 晚
KG 於 2024年4月28日的回應
Dear Claudio, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We appreciate the feedback, and we appreciate YOU. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

8/10 不錯

Krzysztof

家人同遊
讚好：整潔度和住宿狀況
Although my room was ready at 3 pm, I was told that normal check in time is 4. It sounds quite late. Only one set of towels in the room for 2 people. Liked nice reception folks.
於 2024 年 4 月住了 1 晚
K.G 於 2024年4月24日的回應
Dear Krzysztof, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service. We apologize for the missing towels, we will take your comments into consideration and we look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Audrey

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Perfect
於 2024 年 4 月住了 1 晚
K.G 於 2024年4月24日的回應
Dear Audrey, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Best regards, Front Desk Team Leader

10/10 優異

Susan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We had a wonderful stay at the Embassy Suites, Montreal. Everyone was welcoming and our room was comfortable. The concierge Donald was a delight. He recommended at great restaurant nearby and helped us with our tour of Montreal. Would definitely stay again. The location was perfect and the restaurant was exellent.
於 2024 年 4 月住了 2 晚
KG 於 2024年4月19日的回應
Dear Susan, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We really appreciate your feedback! We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

8/10 不錯

Vikram (Issaquah)

讚好：整潔度、設施服務和住宿狀況
Location is fantastic. Walkable to Old Montreal and Downtown in minutes and to visit popular tourist attractions. Breakfast and evening drinks were offered as part of the stay which was great. Overall our stay was excellent. Having said that, the rooms need an update asap. Dated decor and old style furniture looked like room was designed decades ago.
於 2024 年 4 月住了 3 晚
KG 於 2024年4月19日的回應
Dear Vikram, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We apologize for the outdated room, we hope to have renovations in the near future. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

4/10 欠佳

Adrianne

家人同遊
不滿：設施服務和住宿狀況
We were 4 people in a suite - only 2 towels provided, no extra pillows for pull out sofa, sofa bed matress was so old, thin and lumpy - terrible condition and was not made up. Had to search high and low for sheets and 1 blanket to make it up ourselves. Shower only had a handheld and was broken so had to secure it with a towel to be able to use it
於 2024 年 4 月住了 1 晚
KG 於 2024年4月19日的回應
Hello Ms. Adrianne, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry to hear that you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. And will be bringing these issues to the appropriate department. We hope you will consider staying with us in the future. Best regards,Front desk team leader

10/10 優異

Brittany

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
KG 於 2024年4月17日的回應
Dear Brittany, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

8/10 不錯

Gonzo

於 2024 年 4 月住了 2 晚
KG 於 2024年4月28日的回應
Dear Gonzo, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Terri

Great breakfast and happy hour -all included. Expedia pics a little misleading-thought we reserved a king bed and fireplace.
於 2024 年 4 月住了 3 晚
KG 於 2024年4月8日的回應
Hello Ms. Mr/Ms. Terri, Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry to hear that the pictures on Expedia were Misleading. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Kind regards,Embassy Suites Front desk team leader

10/10 優異

jason

多人同遊
讚好：整潔度和住宿狀況
Cleanliness and room equipments
於 2024 年 4 月住了 1 晚
jc 於 2024年4月7日的回應
Dear Jason, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards,Front Desk Team Leader

10/10 優異

Gwyn

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
KG 於 2024年4月6日的回應
Dear Gwyn, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

6/10 一般

Abbey

於 2024 年 1 月住了 2 晚
KG 於 2024年4月5日的回應
Dear Abbey,Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

2/10 很差

Stephanie (Quebec)

家人同遊
讚好：整潔度
不滿：設施服務
First of all, do not go if your vehicle is over 6'. The Hotel only offers parking for smaller vehicles, so we we were asked to find an outdoor parking nearby that would not be under the umbrella of the Hotel. As a result, we got our 2022 Tundra stolen overnight and ended up without a vehicle for our family weekend. The area is UNSAFE. It's unfortunate, because it's walking distance so many nice things to see and do. Rooms were clean and we had this huge air tub in our bathroom. This was a nice surprise. On the other hand, the breakfast was somewhat limited. It was a busy Easter weekend and we were expecting there would be a lot of people, but they were lacking food and were not filling up so no more pancakes, bacon, pastries, yogourts and fruits. So were left with scramble eggs, sausages and toasts. Oh! And no more juice. Tthis was 1 hour before closing, so we were not last-minute. Other than that, well, no pool, but we knew that when we booked. The Lobby is small and not so inviting, but this did not matter to us. We were a family of 4, including 2 young teenagers.
於 2024 年 3 月住了 2 晚
K.G 於 2024年4月3日的回應
Dear Stephanie, Thank you for taking a moment to share your experience. We are sorry to hear some things were not up to the Hilton standards. We will be bringing these issues to the proper departments. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Sara

讚好：整潔度和住宿狀況
Great place to stay
於 2024 年 3 月住了 1 晚
K.G 於 2024年3月31日的回應
Dear Sara, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

6/10 一般

Kelly

家人同遊
The bed and pillows were terrible. The pillows were very thin and the bed was very uncomfortable. Breakfast was great though!
於 2024 年 3 月住了 1 晚
JC 於 2024年3月30日的回應
Dear Kelly, thank you for taking a moment to share your experience. I am sorry to hear you were unsatisfied with our beddings and we'll inform our housekeeping department. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Charles

商務旅客
讚好：住宿狀況
Convenient to convention center. Excellent and courteous staff!
於 2024 年 3 月住了 3 晚
JC 於 2024年3月30日的回應
Dear Charles, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Emma

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚
JC 於 2024年3月30日的回應
Dear Emma, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Yuhan

讚好：整潔度和住宿狀況
Everything super good except cleaning done on Mar,22,2024 on 6th floor.
於 2024 年 3 月住了 3 晚
JC 於 2024年3月30日的回應
Dear Yuhan, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. And we apologize the cleaning service that you received on March 22nd, 2024. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Patrick

多人同遊
讚好：整潔度、設施服務和住宿狀況
Room was clean, bed super comfy, breakfast was great !
於 2024 年 3 月住了 1 晚
JC 於 2024年3月30日的回應
Dear Patrick, thank you for taking a moment to share your good experience with us. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Pierre

讚好：整潔度和住宿狀況
Très bien.
於 2024 年 3 月住了 1 晚
JC 於 2024年3月30日的回應
Cher Pierre, merci d'avoir pris le temps de nous faire part de votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel prochainement. Cordialement, Superviseur de la réception

8/10 不錯

Emily

家人同遊
讚好：設施服務和住宿狀況
The property is centrally located. A wonderful wait staff/chefs/bartenders with a variety of options. Great complimentary breakfasts and happy hour. Beautiful room with luxurious jacuzzi tub. However, no extra towels provide after requests. No plates, cups, etc. in the suite. Cobwebs around room.
於 2024 年 3 月住了 3 晚
JC 於 2024年3月30日的回應
Dear Emily, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. However, we apologize the cleaning service that you've received, and we'll continue to improve. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Marian

讚好：整潔度和住宿狀況
JC 於 2024年3月30日的回應
Dear Marian, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Team Leader

10/10 優異

Siddharth (Toronto)

伴侶同遊
讚好：整潔度和住宿狀況
It was walking everywhere
於 2024 年 3 月住了 3 晚
JC 於 2024年3月13日的回應
Dear Siddharth, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards,Front Desk Team Leader

8/10 不錯

Matthew (Saint Anicet)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
JC 於 2024年3月13日的回應
Dear Mattew, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards,Front Desk Team Leader

10/10 優異

Nathalie

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Employés professionnels et courtois
於 2024 年 3 月住了 1 晚
JC 於 2024年3月13日的回應
Chere Nathalie, merci d'avoir pris le temps de nous faire part de votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel prochainement. Cordialement, Superviseur de la réception

10/10 優異

Junghee

親子同遊
讚好：整潔度、設施服務和住宿狀況
We had a wonderful at the Embassy Suite by Hilton. The receptionist was very nice and friendly and the room was clean and neat. It is only two minutes from the basilica in old port and maybe 5 minutes away from Chinatown. We had little kids and had no issue walking around the hotel. We will go back whenever visiting Montreal.
於 2024 年 3 月住了 1 晚
JC 於 2024年3月13日的回應
Dear Junghee, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards,Front Desk Team Leader

8/10 不錯

Scott

家人同遊
讚好：整潔度和住宿狀況
As usual, Embassy Suites in Old Montreal did not disappoint. From the easy and friendly check-in, large and comfortable suite, to it's location just a few block from the waterfront, we had an amazing stay.
於 2024 年 3 月住了 1 晚
Matthieu 於 2024年3月5日的回應
Good Afternoon,Thank you very much for your kind words! We are happy to hear that you enjoyed your stay in our hotel. We are continuously working to ensure our guests will have a good experience.We look forward to seeing you again in the near future.Best regards,

10/10 優異

Victoria

家人同遊
讚好：整潔度、設施服務和住宿狀況
Le garage n est pas assez haut pour notre véhicule mais on a la possibilité de se garer sous le palais des congrès juste de l autre côté de la rue. Super hôtel !
於 2024 年 3 月住了 1 晚
JC 於 2024年3月5日的回應
Cher Victoria, merci d'avoir pris le temps de nous faire part de votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel prochainement.Cordialement, Superviseur de la réception

6/10 一般

Mary Grace

親子同遊
I liked the location of this property. However, the web images showing the room I booked were misleading. It showed a fireplace and jacuzzi in the room but those amenities were not there when we checked in. I alerted the front desk when we first checked in but the receptionist just said we should have focused on the description and not the pictures because the pictures are for marketing. If those amenities are not part of the room then they shouldn't be included in the images for that room because that is misleading and that is bad marketing. They should have offered to change the room or offer something to make it right. The response I got was basically: "Too bad." Other than that incident though, the hotel staff were friendly and helpful overall. Cleanliness could also be improved. The room wasn't cleaned thoroughly for the next guest. In terms of pros, the breakfast was good and the hotel's proximity to attractions in Old Montreal was an added feature. That being said, I wouldn't stay here again.
於 2024 年 3 月住了 1 晚
Matthieu 於 2024年3月5日的回應
Good Afternoon,Thank you for sharing your recent experience in our hotel.We are sorry to hear that you were unhappy.We pay a close attention to the content we put online. The pictures you referred to were for a Deluxe suite. The room you booked was a Studio room. After verifications, the pictures on the website are matching the correct room type.The staff offered you the option of a paying upgrade, but you turned it down.Regarding the cleanliness of the room, we will share your comments with the housekeeping department as we work every day to improve our guest experience.If you are interested to give us another chance, please contact us directly.Best regards,

10/10 優異

Julie

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Offre globale incluse à prix très raisonnable pour être bien: suite, cuisinette, chambre fermée,bon déjeuner, cocktail 5@7 et stationnement facile intérieur. Excellent service de tous les employés. Surtout le barman, très sympa!
於 2024 年 3 月住了 2 晚
JC 於 2024年3月5日的回應
Cher Julie, merci d'avoir pris le temps de nous faire part de votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel prochainement. Cordialement, Superviseur de la réception

8/10 不錯

Bruno

家人同遊
讚好：整潔度和住宿狀況
Accueil chaleureux à la réception ainsi qu’au restaurant. Chambre très fonctionnelle. Seul bémol, cage ascenseur très bruyante! Évidemment la nuit aussi.
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年3月2日的回應
Cher Bruno, merci d'avoir pris le temps de partager votre expérience. Je suis heureux d'apprendre que vous avez apprécié votre séjour dans notre hôtel.Nous avons pris en compte votre remarque sur l'ascenceur et nous allons le transmettre a la direction. Nous nous efforçons de fournir un service gracieux, engageant et attentionné et nous sommes impatients de vous accueillir à nouveau dans notre hôtel prochainement. Cordialement,Superviseur de la reception

10/10 優異

Stephen

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 3 晚
Front Desk Supervisor 於 2024年3月2日的回應
Dear Stephen, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

Ivan

伴侶同遊
The 5pm to 7pm happy hour is always a fun time. Great staff all around made our stay great as well.
於 2024 年 2 月住了 5 晚
Front Desk Supervisor 於 2024年2月25日的回應
Dear Ivan, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

nayma

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
La ubicación del hotel es excelente. El viejo puerto, downtown y todo lo relevante de queda a menos de 10 min caminando. La estación de metro está en la esquina. Hay opciones de restaurantes en la zona infinita. La habitación muy bien cuidada, el personal muy amable. Solo el elevador es ruidoso.
於 2024 年 2 月住了 2 晚
Front Desk Supervisor 於 2024年2月21日的回應
Dear Nayma, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

Dalisa

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
stayed here for 5 days no complaint. The complimentary drinks and breakfast were a nice bonus especially since the breakfast had options. would come back.
於 2024 年 2 月住了 5 晚
Front Desk Supervisor 於 2024年2月18日的回應
Dear Dalisa, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

8/10 不錯

Cindy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Room was clean, there 3 nights never saw housekeeping..had to ask for towels. Free breakfast and happy hour drinks. Breakfast has many options and pretty good.
於 2024 年 2 月住了 3 晚
Front Desk Supervisor 於 2024年2月14日的回應
Dear Cindy, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

Karine

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月14日的回應
Dear Karine, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

Christian

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月14日的回應
Dear Christian, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

8/10 不錯

Kate

家人同遊
讚好：整潔度和住宿狀況
Rien
於 2024 年 2 月住了 1 晚
Front Desk Supervisor 於 2024年2月4日的回應
Dear Kate, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

6/10 一般

真實旅客

家人同遊
於 2024 年 1 月住了 6 晚
Front Desk Supervisor 於 2024年2月1日的回應
Hello, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

Anna Marie

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
Front Desk Supervisor 於 2024年2月1日的回應
Dear Anne Marie, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

10/10 優異

David

商務旅客
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk Supervisor 於 2024年2月1日的回應
Dear David, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor