會議設施

加拿大魁北克滿地可中城希爾頓欣庭酒店的評價

4 out of 5

評價

9.2

卓越

10 分評分,優異;449 則評價中有 314 則" "
8 分評分,不錯;449 則評價中有 85 則" "
6 分評分,一般;449 則評價中有 30 則" "
4 分評分,欠佳;449 則評價中有 5 則" "
2 分評分,很差;449 則評價中有 15 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Xianjun

商務旅客
讚好:整潔度、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年5月3日的回應
Cher Xianjun,Nous vous remercions infiniment d'avoir attribué la note parfaite à votre séjour chez nous ! Votre satisfaction est notre plus grande récompense. Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Not bad, but there's room for improvement in service, breakfast, and facilities
於 2023 年 12 月住了 7 晚
Imobach Gil 於 2024年1月20日的回應
Dear guest,Thank you for taking the time to share your feedback with us. We appreciate your honesty, and we apologize for any aspects of your stay that fell short of your expectations.We take your comments seriously, and we would like to learn more about the specific areas where you feel improvement is needed in service, breakfast, and facilities. Your insights are valuable in helping us address any shortcomings and enhance the overall guest experience.We value your patronage and hope to have the opportunity to welcome you back in the future, providing a more satisfying and enjoyable stay. Thank you for choosing our hotel, and we look forward to the possibility of exceeding your expectations on your next visit.Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtwon

10/10 優異

Kam

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 9 晚
Imobach Gil 於 2024年5月16日的回應
Dear Kam,Thank you so much for your perfect rating! We're thrilled to know that you had a wonderful experience with us. Your positive feedback is greatly appreciated by our entire team.We look forward to welcoming you back for another exceptional stay!Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Francisco

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The restaurant was not as good as expected for such an expensive Hilton
於 2024 年 4 月住了 3 晚
Imobach Gil 於 2024年5月3日的回應
Dear Francisco,We appreciate you sharing your feedback with us. We're sorry to hear that the restaurant did not meet your expectations, especially considering the reputation of the Hilton brand. Your comments are valuable to us, and we will certainly take them into account to improve our dining experience. If there are specific aspects you feel we could address, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Alfredo

家人同遊, 多人同遊
Très bien
於 2024 年 4 月住了 7 晚
Imobach Gil 於 2024年4月25日的回應
Cher Alfredo,Merci beaucoup d'avoir pris le temps de partager votre expérience avec nous! Nous sommes ravis de voir que vous avez passé un excellent séjour parmi nous. Votre satisfaction est notre plus grande récompense, et nous sommes ravis de savoir que vous avez trouvé votre séjour très bien.Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt pour une expérience aussi agréable, voire meilleure! Si vous avez des demandes spéciales ou des préférences pour votre prochain séjour, n'hésitez pas à nous en faire part.Au plaisir de vous revoir bientôt!Cordialement,Imobach GilDirecteur de la réceptionHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Francine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel en bordure d'autoroute chantiers autour le bruit est tres gênant car l'insonorisation ne suffit pas.
於 2024 年 4 月住了 6 晚
Imobach Gil 於 2024年4月25日的回應
Chére Francine,Nous vous remercions d'avoir pris le temps de partager votre expérience parmi nous. Nous sommes désolés d'apprendre que le bruit des chantiers et de l'autoroute a perturbé votre séjour. Votre confort et votre tranquillité sont très importants pour nous, et nous sommes sincèrement désolés que notre insonorisation n'ait pas été à la hauteur de vos attentes.Vos commentaires sont précieux, et nous prendrons des mesures pour améliorer notre capacité à offrir un environnement paisible et relaxant à nos clients. Nous espérons que cela ne vous empêchera pas de envisager de séjourner à nouveau chez nous à l'avenir.Si vous souhaitez discuter de votre expérience plus en détail ou si vous avez des préférences spécifiques pour votre prochain séjour, n'hésitez pas à nous contacter directement.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans des circonstances plus agréables.Cordialement,Imobach GilDirecteur de la réceptionHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Greisis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel overall was ok, however, the cleaning crew refused to clean our room because we had clothes on the floor. We were a party of 6 with 4 small children, I don't know what were they expecting, in my opinion, it is ridiculous that they refused to clean just because there were clothes on the floor. We have 4 children and we were on vacation. We were not the only people complaining about this other couples with children were also complaining about this. There are rooms in which you won't have to clean at all, but there are other rooms in which there is going to be more heavy cleaning. That's work! You don't pick and choose.
於 2024 年 4 月住了 3 晚
Imobach Gil 於 2024年4月25日的回應
Dear Greisis,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's important to us that all our guests feel comfortable and well taken care of, and we regret that we fell short of meeting your expectations in this regard. We appreciate your understanding of the demands of a family vacation and we'll certainly address this issue with our cleaning crew to ensure a more consistent and accommodating service in the future. We value your input and hope to have the opportunity to welcome you back for a much improved stay.Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Loveena

於 2024 年 4 月住了 3 晚
Imobach Gil 於 2024年5月13日的回應
Chére Loveena,Nous vous remercions d'avoir pris le temps de nous évaluer. Nous sommes ravis de voir que vous avez attribué la note maximale de 5 sur 5 à votre séjour. Votre satisfaction est notre priorité absolue et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Si vous avez des commentaires supplémentaires ou des suggestions à partager, n'hésitez pas à nous les faire parvenir. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement lors de votre prochaine visite.Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

10/10 優異

Elena

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Imobach Gil 於 2024年5月3日的回應
Chére Elena,Nous vous remercions sincèrement d'avoir pris le temps de nous laisser votre avis, ainsi que pour la note parfaite que vous nous avez attribuée ! Nous sommes ravis que notre équipe ait contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité absolue, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une expérience tout aussi exceptionnelle.Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

10/10 優異

Madiop

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice stay
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年4月25日的回應
Dear Madiop,Thank you for taking the time to rate your experience with us! We're delighted to see that you had a perfect stay. If there's anything specific you loved about your time with us or any suggestions you'd like to share for further improvement, please feel free to reach out. We look forward to welcoming you back soon!Imobach GilFront Office Manager Homrwood Suites by Hilton Montreal Midtown

10/10 優異

Alyssa Faye

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年4月25日的回應
Dear Alyssa Faye,Thank you for taking the time to rate your experience with us! We're delighted to see that you had a perfect stay. If there's anything specific you loved about your time with us or any suggestions you'd like to share for further improvement, please feel free to reach out. We look forward to welcoming you back soon!Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

2/10 很差

Cassandra

讚好:整潔度
不滿:職員與服務
於 2024 年 4 月住了 3 晚
Imobach Gil 於 2024年4月25日的回應
Dear Cassandra,We're sorry to see that your experience didn't meet your expectations. If there are any specific concerns or issues you encountered during your stay that you'd like to discuss further, please don't hesitate to reach out to us. We value your feedback and would appreciate the opportunity to address any areas where we may have fallen short. Your satisfaction is important to us, and we hope to have the chance to make things right.Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Jean-Philippe

於 2024 年 4 月住了 1 晚
Imobach Gil 於 2024年5月13日的回應
Cher Jean-Philippe,Nous vous remercions d'avoir pris le temps de nous évaluer. Nous sommes ravis de voir que vous avez attribué la note maximale de 5 sur 5 à votre séjour. Votre satisfaction est notre priorité absolue et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Si vous avez des commentaires supplémentaires ou des suggestions à partager, n'hésitez pas à nous les faire parvenir. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement lors de votre prochaine visite.Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

10/10 優異

Jamila

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年4月25日的回應
Dear Jamila,Thank you very much for taking the time to leave us a 5 out of 5 rating! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations to all of our guests. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Manisha

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
overall, this property was amazing. The food was great. Everything about this Was great
於 2024 年 4 月住了 1 晚
Imobach Gil 於 2024年4月25日的回應
Dear Manisha,Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at our property. It's fantastic to know that you enjoyed the food and found everything about your stay great. We strive to provide exceptional service and amenities to all our guests, and it's truly rewarding to receive such positive feedback. We look forward to welcoming you back for another great stay in the future!Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Patricia

於 2024 年 4 月住了 1 晚
Imobach Gil 於 2024年5月13日的回應
Dear Patricia,"Thank you for taking the time to rate your stay with us. We appreciate your feedback and are glad to see that overall, you had a positive experience. If there are any specific areas where we can improve or if you have any suggestions for us, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

4/10 欠佳

Victor

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is fine, with decent breakfast and clean facilities. Staff was very nice. However, while parked in the hotel garage, car thieves broke my window in an effort to steal the car. It put a real damper on my stay, and it really shouldn't have happened in a hotel parking lot.
於 2024 年 4 月住了 3 晚
Imobach Gil 於 2024年4月25日的回應
Dear VictorThank you for taking the time to share your experience with us. We're pleased to hear that you found our hotel to be comfortable with decent breakfast options and clean facilities, and we appreciate your kind words about our staff.We sincerely apologize for the unfortunate incident you encountered with your vehicle during your stay. We take the safety and security of our guests very seriously, and we are grateful that our security measures were able to prevent the theft from occurring and apprehend the individuals involved.Please know that we are constantly reviewing and enhancing our security protocols to ensure incidents like this are minimized in the future. Your feedback is invaluable to us, and we will use it to further improve our guest experience.We hope that despite this incident, you will consider giving us another opportunity to provide you with a seamless and enjoyable stay in the future. If there's anything we can do to assist you further, please don't hesitate to reach out to us directly.Warm regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Theresa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年4月25日的回應
Dear Theresa,Thank you very much for taking the time to leave us a 5 out of 5 rating! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we strive to provide exceptional service and accommodations to all of our guests. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Andréanne

讚好:整潔度、設施服務和住宿狀況
Globalement satisfaisant
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年4月13日的回應
Chére Adréanne,Merci d'avoir pris le temps de partager votre avis. Nous sommes heureux de voir que votre séjour s'est globalement bien passé. Si vous avez des suggestions pour améliorer votre expérience lors de votre prochaine visite, n'hésitez pas à nous en faire part. Nous espérons vous accueillir à nouveau très bientôt.Cordialement,Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

8/10 不錯

MARIANNE

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No concerns
於 2024 年 4 月住了 2 晚
Imobach Gil 於 2024年4月13日的回應
Dear Marianne,Thank you for your feedback. We are delighted to hear that you had a worry-free stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience.Warm regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Maureen

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 3 nights. The breakfast was great each morining, the staff was friendly, our room was very clean. Our 4 kids lived it up in the pool and had a blast. I would definitely stay here again.
於 2024 年 3 月住了 3 晚
Imobach Gil 於 2024年4月6日的回應
Dear Maureen,Thank you for your fantastic review! We are delighted to hear that you had such a wonderful stay with us. It's great to know that you enjoyed our breakfast, found our staff to be friendly, and that your room was very clean. We're especially pleased to hear that your kids had a blast in the pool!We truly appreciate your kind words and are thrilled to hear that you would definitely stay with us again. We look forward to welcoming you and your family back for another enjoyable stay.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

margie

親子同遊
讚好:整潔度、設施服務和住宿狀況
Everything was good except our room and during breakfast. They gave me a hard time when I wanted to bring breakfast for my sleeping kids. Our room was far from the elevator and it was inconvenient for my tired kids after being out all day.
於 2024 年 3 月住了 3 晚
Imobach Gil 於 2024年4月6日的回應
Dear Margie,Thank you for sharing your feedback with us. We are pleased to hear that overall, you had a good experience during your stay. However, we apologize for the inconvenience you experienced with your room location and during breakfast.Regarding the room location, we understand how it can be inconvenient, especially after a long day out. We will take your comments into consideration to improve our room assignment process and ensure a more comfortable stay for our guests.Regarding the breakfast issue, we apologize for any misunderstanding or inconvenience caused. We strive to accommodate all guest requests to the best of our ability and will review our policies to ensure a smoother experience for families in the future.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

narjis

讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 3 月住了 3 晚
Imobach Gil 於 2024年4月6日的回應
Dear Narjis,Thank you for your feedback. We're glad to hear that your stay was good. If there's anything specific you think we could improve or any suggestions you have, we'd love to hear them. Your input helps us ensure we're providing the best possible experience for our guests.We hope to welcome you back again soon for an even better stay.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

April

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Honestly it was one of my favourite hotels that I have stayed at (and I have stayed at many hotels throughout Canada). The restaurant was nice, and the staff were very friendly! The breakfast in the morning had many options. Our suite was beautiful and it was within walking distance to just roam around some. We came here for our honeymoon and will plan to come back with family or friends in future. Highly recommend.
於 2024 年 3 月住了 5 晚
Imobach Gil 於 2024年4月6日的回應
Dear April,Thank you so much for your glowing review! We are thrilled to hear that your stay with us was one of your favorites, especially considering your extensive travel experience throughout Canada. It was our pleasure to host you for such a special occasion as your honeymoon.We're delighted to hear that you enjoyed our restaurant, found our staff to be friendly, and liked the breakfast options. We take great pride in providing a beautiful suite for our guests to enjoy, and we're glad to hear that you found it to your liking.We look forward to welcoming you back with your family or friends in the future. Thank you for recommending us!Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Freshta

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
such a beautiful hotel, great rooms, great service
於 2024 年 3 月住了 2 晚
Imobach Gil 於 2024年4月6日的回應
Dear Freshta,Thank you for your wonderful review! We are delighted to hear that you found our hotel beautiful and enjoyed our rooms and service. Providing a great experience for our guests is our top priority, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Patricia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and cozy.
於 2024 年 3 月住了 1 晚
Imobach Gil 於 2024年4月6日的回應
Dear Patricia,Thank you for your review! We are delighted to hear that you found our hotel very clean and cozy. Providing a comfortable and welcoming environment for our guests is important to us, and we're thrilled that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back for another cozy stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Komal

親子同遊, 商務旅客
Lots of construction taking place around the hotel. Very clean and nice staff. Rooms were comfortable and nice.
於 2024 年 3 月住了 1 晚
Imobach Gil 於 2024年4月6日的回應
Dear Komal,Thank you for your review. We appreciate your understanding regarding the construction taking place around the hotel. We're glad to hear that you found our hotel very clean and our staff nice. It's also great to hear that you found the rooms comfortable and nice.We hope that despite the construction, you had an enjoyable stay with us. We look forward to welcoming you back for a future stay.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

ROMAN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel, well equipped suites. Great location within a short walking distance to the subway. Reasonable parking rates, easy access to the highway. There’s a good size supermarket just steps away and so is Starbucks. Excellent experience with their staff at the front counter, breakfast area as well as housekeeping. Highly recommended.
於 2024 年 3 月住了 4 晚
Imobach Gil 於 2024年3月24日的回應
Dear RomanThank you for your review. We are delighted to hear that you had a great time and that you found our hotel to be nice.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Vito

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Imobach Gil 於 2024年3月24日的回應
Dear Vito,Thank you for your review. We are delighted to hear that you had a great time and that you found our hotel to be nice.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Aaron Walsh and Daniela

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great time. Nice hotel
於 2024 年 3 月住了 2 晚
Imobach Gil 於 2024年3月24日的回應
Dear Aaron Walsh and Daniela,Thank you for your review. We are delighted to hear that you had a great time and that you found our hotel to be nice.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Val

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice. We will come back
於 2024 年 1 月住了 3 晚
Imobach Gil 於 2024年3月18日的回應
Dear Val,Thank you for taking the time to share your feedback. We are delighted to hear that you had a nice stay with us and that you plan to return.We look forward to welcoming you back on your next visit to the area. If you have any specific requests to make your next stay even more enjoyable, please do not hesitate to contact us.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Jassine

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed with kids. The pool and breakfast buffet were a hit.
於 2024 年 2 月住了 2 晚
Imobach Gil 於 2024年3月18日的回應
Dear Jassine,Thank you for choosing to stay with us and for sharing your experience. We are thrilled to hear that you and your children enjoyed the pool and breakfast buffet during your stay.We hope to have the pleasure of welcoming you back for another great stay in the future. If there is anything we can do to make your next visit even more memorable, please let us know.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Ashley

家人同遊
讚好:設施服務
Fabulous!!
於 2024 年 3 月住了 4 晚
Imobach Gil 於 2024年3月18日的回應
Dear ,Thank you for your fabulous review! We are thrilled to hear that you had a fantastic experience during your stay with us.We look forward to welcoming you back for another fabulous stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place, clean and comfortable. Continental breakfast was excellent
於 2024 年 3 月住了 2 晚
Imobach Gil 於 2024年3月18日的回應
Dear Lisa,Thank you for your wonderful review! We are delighted to hear that you found our hotel to be a great place, clean, and comfortable. We are also pleased that you enjoyed our excellent continental breakfast.We look forward to welcoming you back for another great stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Danielle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Imobach Gil 於 2024年3月18日的回應
Chère Danielle,Merci d'avoir pris le temps de laisser une note parfaite pour votre récent séjour chez nous. Nous sommes ravis de savoir que vous avez apprécié votre expérience parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans la région.Cordialement,Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

10/10 優異

mehtab

讚好:整潔度、職員與服務和住宿狀況
Wonderful
於 2024 年 3 月住了 1 晚
Imobach Gil 於 2024年3月18日的回應
Dear Mehtab,Thank you for your review! We are thrilled to hear that you had a wonderful experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there is anything we can do to make your next visit even more enjoyable, please let us know.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

10/10 優異

Breton Bouchard

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La suite 1117 est vraiment géniale, surtout avec deux famille et des enfants ☺️
於 2024 年 3 月住了 1 晚
Imobach Gil 於 2024年3月7日的回應
Cher client,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé la suite 1117 géniale, surtout pour deux familles avec des enfants. Votre satisfaction est notre priorité, et nous sommes heureux que notre hébergement ait répondu à vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour tout aussi agréable dans le futur.Cordialement,Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

10/10 優異

Alicia

讚好:整潔度、職員與服務和住宿狀況
Great
於 2023 年 12 月住了 3 晚
Lynzee - Front Office Supervisor 於 2024年3月7日的回應
Thank you Alicia for the great review! We look forward to your return.

10/10 優異

Rita

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was very convenient for the whole group. Thank you very much
於 2024 年 2 月住了 8 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
Hi Rita!Thank you for your amazing feedback! We are glad that you and your group enjoyed your stay with us.We hope to see you all again soon!Have an amazing day,

8/10 不錯

ARET

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
We appreciate your feedback on your recent stay with us. We are glad you enjoyed your stay with us!Best,

10/10 優異

Anne-Rachel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
Thank you Anne-Rachel for your great review!We are glad you enjoyed your stay with us!

10/10 優異

Maxime

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bien comme hôtel !
於 2024 年 2 月住了 1 晚
Imobach Gil 於 2024年3月7日的回應
Cher Maxime,Nous vous remercions pour votre aimable commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un autre séjour agréable.Cordialement,Imobach GilDirecteur de la RéceptionHomewood Suites by Hilton Montreal Midtown

4/10 欠佳

Moshe (Toronto)

家人同遊
讚好:住宿狀況
不滿:整潔度
Room was not clean. The carpet was not vacuumed at least during the 4 days we were there. Some of the "new" towels had stains on them. The coffee machine did not work and we advised the front desk three mornings, every time we were told that they fixed it, but they didn't.
於 2024 年 2 月住了 4 晚
Imobach Gil 於 2024年3月7日的回應
Dear Moshe,Thank you for sharing your feedback with us. We are sorry to hear about the issues you experienced during your stay, particularly with the cleanliness of your room and the coffee machine.Your comments have been shared with our housekeeping and maintenance teams to ensure that we are providing the best possible service to our guests. We apologize for any inconvenience this may have caused and appreciate your understanding.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

2/10 很差

jane

家人同遊
於 2024 年 2 月住了 2 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
Hi Jane!Thank you for your feedback on your recent stay with us. We are sorry to hear that your stay did not meet your expectations. We are interested in hearing more about your experience. Please feel free to contact the hotel to discuss this further. I hope that you will give us another chance to exceed your expectations.Best,

6/10 一般

Lauren

家人同遊
不滿:職員與服務
The staff from the cleaning crew to staff at breakfast and the front desk were not very friendly. The rooms were not cleaned well everyday and I also had to ask every single day for extra towels since we were 4 in the suite. They kept on putting 3 towels when I asked for 4.
於 2024 年 2 月住了 5 晚
Imobach Gil 於 2024年3月7日的回應
Dear Lauren,Thank you for sharing your feedback with us. We are sorry to hear about the issues you experienced during your stay, particularly with the cleanliness of your room and the service provided by our staff. This is not the level of service we strive to provide, and we apologize for any inconvenience this may have caused.Your comments have been shared with our housekeeping team and front desk staff to ensure that we are providing the best possible service to our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown

8/10 不錯

Angie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent but don’t leave any valuables out
Everything about the hotel was great. Lots of space for a big family. Pool was heated so kids enjoyed it. Lots of amenities close by and short drive from everything. Hotel is newer and is well built. Our room was next to the elevator shaft and we couldn’t hear anything so well insulated. We would have given it 5-stars but on our first night we went down for breakfast and forgot to put privacy sign up. Cleaning staff helped herself to $30 my husband left. We caught her and questioned where money was and she gave it back. Later, I noticed my wallet was riffled through money slot it but nothing was taken as I had no cash to take (receipts I needed to keep were removed from slot and how I knew someone went through it). After this, we kept privacy sign up the whole time.
於 2024 年 2 月住了 3 晚
Imobach Gil 於 2024年3月7日的回應
Dear Angie,Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you enjoyed many aspects of your stay, including the spacious accommodations, heated pool, and convenient location.However, we are deeply sorry to hear about the incident involving the housekeeper and the misunderstanding with the money. Please rest assured that this is not a reflection of our standard practices, and we take such matters very seriously. Our team is trained to respect guest privacy and belongings at all times.We appreciate your understanding and hope that this isolated incident does not deter you from choosing to stay with us again in the future. Please feel free to reach out to us directly if you have any further concerns.Warm regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtwon

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a grrat hotel. Super nice staff. Really happy with our stay!
於 2024 年 2 月住了 1 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
We really appreciate your great review! We are glad you enjoyed your stay with us :)

10/10 優異

Jean Pierre

商務旅客
Large size room and facilities
於 2024 年 2 月住了 2 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
Thank you for your amazing review Jean Pierre! We really appreciate it! We hope to see you again soon :)

10/10 優異

Emmanuel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Lynzee S. Front Office Supervisor 於 2024年3月7日的回應
Thank you Emmanuel for your great review! We are glad you enjoyed your stay with us :)

10/10 優異

Miguel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Imobach Gil 於 2024年2月17日的回應
Dear Miguel,Thank you for giving us a perfect rating! We are thrilled to hear that you had an excellent stay with us. If you have any feedback or suggestions on how we can continue to improve and provide even better service, please feel free to share.We look forward to welcoming you back for another fantastic stay in the future!Best regards,Imobach GilFront Office ManagerHomewood Suites by Hilton Montreal Midtown