庭園

歐姆尼皇家山酒店的評價

4.5 out of 5
歐姆尼皇家山酒店
1050 Sherbrooke Street West, Montreal, QC

評價

9.2

卓越

10 分評分,優異;1932 則評價中有 1288 則" "
8 分評分,不錯;1932 則評價中有 456 則" "
6 分評分,一般;1932 則評價中有 115 則" "
4 分評分,欠佳;1932 則評價中有 39 則" "
2 分評分,很差;1932 則評價中有 34 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Song

讚好:整潔度和住宿狀況
周边环境好,由于靠近麦吉尔大学 交通餐饮都很方便
於 2023 年 8 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 1 月住了 2 晚
Andrew Greiss 於 2019年1月9日的回應
Dear Guest, Thank you for rating our hotel! Have a great day, Andrew Greiss Director, Front Office

10/10 優異

Vesselin

於 2024 年 5 月住了 3 晚

10/10 優異

Peter

多人同遊
讚好:整潔度、設施服務和住宿狀況
Great location
於 2024 年 5 月住了 4 晚
Sasha Samuel 於 2024年5月21日的回應
Good day Peter,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our location ideal. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

8/10 不錯

Jorge

多人同遊
讚好:整潔度、設施服務和住宿狀況
Great lobby bar and central location
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月21日的回應
Good day Jorge,Thank you for taking the time to give us a glowing 4/5 rating following your recent stay at our hotel about our bar and location. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We look forward to you giving us another opportunity to exceed your expectations.The Omni Mont Royal Team

10/10 優異

Patricia

讚好:整潔度和住宿狀況
We love the folks at Omni Montreal.
於 2024 年 4 月住了 3 晚
Sasha Samuel 於 2024年5月19日的回應
Good day Patricia,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our service impeccable. We look forward to seeing you again soon for another exceptional experience. We love you too :)Best regards,The Omni Mont Royal Team

6/10 一般

Monica

商務旅客
Wifi not working, average stay, bathroom not overly clean- mirror stains etc, AMAZING service.
於 2024 年 5 月住了 1 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Monica,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the issue with the wifi, and the cleanliness level in your bathroom. We hope that you will come back and see us soon so that we can offer you an exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Terry

伴侶同遊
讚好:住宿狀況
Beautiful hotel and nice staff
於 2024 年 5 月住了 1 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Terry,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our service impeccable, as well as, appreciated the hotel's ambience. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Patricia

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Patricia,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

christopher

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Christopher,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

andre

讚好:整潔度和住宿狀況
Excellent service
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Andre,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Najat

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 3 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Najat,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Carla

讚好:整潔度
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Carla,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Francine

商務旅客
讚好:整潔度、設施服務和住宿狀況
Toujours super
於 2024 年 5 月住了 3 晚
Sasha Samuel 於 2024年5月16日的回應
Bonjour Francine,Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions et nous sommes ravis d’apprendre que votre expérience avec nous a été globalement positive. Nous sommes impatients de vous accueillir à nouveau à l’avenir et de vous offrir une expérience encore plus mémorable. Sincèrement,Sasha SamuelSuperviseure de la réception

10/10 優異

Marlon

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Love staying at this property! Rooms are large and quiet. Bed and pillows are comfy. Staff is professional and attentive. Self-parking is right behind the hotel. Easy walk to everything wonderful about Montreal (architecture, history, food, drinks, shopping, entertainment).
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Marlon,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the rooms, convenient location and our staff. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

8/10 不錯

Nancy

不滿:整潔度
Great location. Staff very friendly and accommodating. The room that I stayed - one bedroom king size bed - was a very tired looking room. The duvet cover had a stain on it and the sofa had many stains on the seat cushion. The bathroom was outdated. There was evidence of mould (orange coloured) in the tub area and the baseboards were dirty and dusty.
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Nancy,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the issue in your room concerning the signs of wear and tear. We have addressed the relevant department and, we hope that you will come back and see us soon so that we can offer you an exceptional experience.Best regards,The Omni Mont Royal Team

6/10 一般

Elizabeth

讚好:整潔度和住宿狀況
Ordered room service after a long day that was never delivered, forcing me to go to bed hungry. Not acceptable for a hotel of this caliber and the price paid for my stay.
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Elizabeth,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the room service issue that you experienced, which is not our usual service standards. We hope that you will come back and see us soon so that we can offer you an exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Ricardo

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Ricardo,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback, and we look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

8/10 不錯

Jessica

讚好:整潔度和住宿狀況
Great sized room. Hotel needs refurbishment, e.g. paint, plumbing
於 2024 年 4 月住了 3 晚
Sasha Samuel 於 2024年5月8日的回應
Good day Jessica,Thank you for having stayed with us and for your positive mention of our room size. Your feedback is a valuable tool we use to improve our services and facilities. We do hope that you will come back and give us a chance to offer you an exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

jean-Sebastien

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Salut Jean-Sebastien,Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions et nous sommes ravis d’apprendre que votre expérience avec nous a été globalement positive. Nous sommes impatients de vous accueillir à nouveau à l’avenir et de vous offrir une expérience encore plus mémorable. Cordialement,Sasha SamuelSuperviseure de la réception

10/10 優異

Hakeemullah

讚好:整潔度和住宿狀況
Nice and clean stuff are friendly
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月8日的回應
Good day Hakeemullah,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our staff professional and friendly, as well as, appreciated the hotel's cleanliness. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Nicolas

讚好:整潔度、設施服務和住宿狀況
Great hotel, great location
於 2024 年 5 月住了 3 晚
Sasha Samuel 於 2024年5月7日的回應
Good day Nicolas,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our hotel conveniently located, and that you had a pleasant stay overall. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Pinhasov

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月8日的回應
Good day Pinhasov,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

4/10 欠佳

Mohammad Afghanul (Kingston)

不滿:整潔度
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月8日的回應
Good day Mr Mohammad Afghanul,Thank you for taking the time to give us a 2/5 rating following your recent stay at our hotel. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We would like to apologize for the the mix-up that you had with your bath towels, please let us know if there is anything else that we can do for you. We look forward to you giving us another opportunity to exceed your expectations.The Omni Mont Royal Team

10/10 優異

Randy

家人同遊
讚好:整潔度和住宿狀況
A great location, clean, lovely, great view of the city, right next to Mont Royal and the McGill campus
於 2024 年 5 月住了 3 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Randy,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the convenient location. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Raphaël

讚好:整潔度、設施服務和住宿狀況
.
於 2024 年 5 月住了 3 晚
Sasha Samuel 於 2024年5月7日的回應
Bonjour Raphaël,Nous vous remercions d’avoir pris le temps de nous donner une note positive de 8/10 suite à votre récent séjour dans notre hôtel. Vos commentaires sont un outil précieux que nous utilisons pour améliorer nos services et nos installations, ainsi qu’une occasion de réitérer l’importance de prendre soin de nos clients. Nous espérons que vous nous donnerez une autre occasion de dépasser vos attentes.L’équipe Omni Mont Royal

6/10 一般

Priscilla

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月7日的回應
Dear Priscilla,We thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the ventilation and toilet issue in your room, which affected your stay. We know that the upgraded room and the amenities that we offered during your stay did not make up for the inconvenience. However, we hope that you will come back and see us soon so that we can offer you a true Omni experience.Best regards,The Omni Mont Royal Team

8/10 不錯

Maureen

讚好:設施服務和住宿狀況
Elegant, established hotel. Clean, bright rooms in a great location in the Golden Square Mile. Museum of Fine Art and great shopping within a 10 minute walk. Special offers make it an affordable treat.
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月7日的回應
Good day Maureen,Thank you for taking the time to give us a glowing 4/5 rating following your recent stay at our hotel. We are happy to hear that you found our hotel ideally located with an overall elegant ambience, as well as, having a high cleanliness standard. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Leslie

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Very friendly staff
於 2024 年 5 月住了 2 晚
Sasha Samuel 於 2024年5月6日的回應
Good day Leslie, Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our service impeccable, as well as, appreciated the hotel's cleanliness. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

8/10 不錯

Catherine

商務旅客
讚好:整潔度、設施服務和住宿狀況
Le personnel est charment et très accueillant!
於 2024 年 5 月住了 2 晚
Marie Isabelle Santoire, Dir de l'Hébergement 於 2024年5月3日的回應
Chère Catherine,Nous souhaitons exprimer notre sincère gratitude pour votre récente évaluation de notre hôtel. Votre note de 4 sur 5 et vos aimables commentaires ont été extrêmement gratifiants pour toute notre équipe.Nous sommes ravis d'apprendre que vous avez trouvé notre personnel charmant et accueillant. Nous croyons fermement que le service exceptionnel et l'hospitalité chaleureuse sont au cœur de l'expérience que nous nous efforçons de fournir à nos précieux clients, comme vous.Sincèrement

10/10 優異

Ena

於 2024 年 4 月住了 4 晚

10/10 優異

Frederic

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 5 晚
Marie Isabelle Santoire, Director of Rooms 於 2024年5月4日的回應
Dear Frederic,I wish to express our sincerest gratitude for taking the time to leave us a perfect 5-star. Your rating speaks volumes and motivates us to continue providing exceptional service to all our guests. Your satisfaction is our top priority, and we are delighted that we met your expectations.Warm regards,

8/10 不錯

Edy Michel

商務旅客
讚好:整潔度和住宿狀況
Older hotel that is well maintained with close proximity to downtown.
於 2024 年 4 月住了 2 晚
Marie Isabelle Santoire, Director of Rooms 於 2024年5月3日的回應
Dear Edy Michel,We're delighted to hear that you found our hotel well-maintained and enjoyed its convenient location near downtown. Your kind words about our efforts to preserve the charm of our older establishment mean a lot to us.Your feedback helps us continually improve, and we are grateful for the opportunity to serve you. We look forward to welcoming you back for another enjoyable stay in the near future.Warmly,

8/10 不錯

Adam (Wellesley)

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Marie Isabelle Santoire, Director of Rooms 於 2024年5月3日的回應
Dear Adam,Your satisfaction is paramount to us, and we appreciate you taking the time to share your feedback.We noticed your recent 4/5 rating, and while we strive for perfection, we understand that there's always room for improvement. Your feedback is invaluable to us in our continuous efforts to enhance our guests' experiences.If there's anything specific you'd like to share or any aspect of your stay we can assist with further, please don't hesitate to reach out. Your comfort and satisfaction are our top priorities.Sincerely

6/10 一般

Elvys

家人同遊, 多人同遊
We never had hot water in the mornings
於 2024 年 4 月住了 2 晚
Sasha Samuel 於 2024年4月30日的回應
Good day Elvys,Thank you for having stayed with us. Your feedback is a valuable tool we use to improve our services and facilities, as well as, an opportunity for re-emphasizing the importance of taking care of our guests. We apologize for the hot water issue in your room, which you encountered during your stay. We have taken the necessary measures to ensure that the issue does not arise again. We do hope that you will come back and give us a chance to offer you an exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

John

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Very friendly staff, very clean, great location, parking is tricky but better options around if you look. Great stay
於 2024 年 4 月住了 3 晚
Sasha Samuel 於 2024年4月30日的回應
Good evening John,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you found our staff friendly, our location ideal, as well as, appreciated the hotel's cleanliness. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Ibeth

多人同遊
讚好:整潔度、設施服務和住宿狀況
I really liked the hotel, the neighborhood and the view. Definitely coming back
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月30日的回應
Good day Ibeth,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We are happy to hear that you enjoyed the view from your room and that you loved staying at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

MALVIKA

家人同遊
讚好:整潔度和住宿狀況
Loved our stay here! The staff was very nice and very helpful!! Great location. Would definitely stay again
於 2024 年 4 月住了 2 晚
Sasha Samuel 於 2024年4月30日的回應
Good evening Malvika,Thank you for taking the time to give us a glowing 5/5 review on our staff, and convenient location following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

James

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月30日的回應
Good day James,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback, and look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Madison

伴侶同遊
讚好:設施服務
really nice hotel, i enjoyed staying there :)
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月28日的回應
Good day Madison,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback, and we look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

8/10 不錯

David

讚好:整潔度和住宿狀況
Good
於 2024 年 4 月住了 2 晚
Sasha Samuel 於 2024年4月28日的回應
Good day David,Thank you for taking the time to give us a glowing 4/5 rating following your recent stay at our hotel. We appreciate your positive feedback, and look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Erick

商務旅客
讚好:整潔度、設施服務和住宿狀況
Very responsive. You can call the front desk for a microwave. I call it the red neck special, but you have to call to get a fridge and microwave in most upscale hotels nowadays. The place was top notch, to include the bar and restaurant.
於 2024 年 4 月住了 3 晚
Sasha Samuel 於 2024年4月28日的回應
Good day Erick,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our amenities and our prompt service. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Brenda (Trumansburg)

讚好:整潔度和住宿狀況
Very cozy, clean, and safe hotel in the middle of Montreal.
於 2024 年 4 月住了 3 晚
Sasha Samuel 於 2024年4月28日的回應
Good day Brenda,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about our hotel's cleanliness and ambience. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Jennifer

於 2024 年 4 月住了 2 晚
Sasha Samuel 於 2024年5月16日的回應
Good day Jennifer,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.Best regards,The Omni Mont Royal Team

10/10 優異

Latrice

讚好:整潔度和住宿狀況
The staff was really helpful and very nice!!! 10 out of 10
於 2024 年 4 月住了 4 晚
Sasha Samuel 於 2024年4月24日的回應
Good day Latrice,We thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the friendliness and helpfulness our staff. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Robin

家人同遊
讚好:整潔度、設施服務和住宿狀況
Valet service was excellent. We didn't know studded tires would be a parking issue but they helped us solve the problem.
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月22日的回應
God day Robin,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the helpfulness of our valet service. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Julie

家人同遊
讚好:整潔度、設施服務和住宿狀況
The staff is very friendly and accommodating
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月22日的回應
Good day Julie,Thank you for taking the time to give us a glowing 5/5 rating on our staff and hotel following your recent stay. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

David

讚好:整潔度、設施服務和住宿狀況
good
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月21日的回應
Dear David,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Katelyn

多人同遊
讚好:整潔度和設施服務
Great hotel, very clean and close to shops and restaurants and sites
於 2024 年 4 月住了 3 晚
Sasha Samuel 於 2024年4月20日的回應
Good day, Katelyn,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the cleanliness of the hotel, and its convenient location. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team

10/10 優異

Eka

伴侶同遊
讚好:整潔度和住宿狀況
Beautiful hotel and amazing staff
於 2024 年 4 月住了 1 晚
Sasha Samuel 於 2024年4月20日的回應
Good day Eka,Thank you for taking the time to give us a glowing 5/5 rating following your recent stay at our hotel. We appreciate your positive feedback about the hotel and , as well as, the friendliness and helpfulness our staff. We look forward to seeing you again soon for another exceptional experience.The Omni Mont Royal Team