內部細節

史蒂芬山酒店的評價

5 out of 5
史蒂芬山酒店
1440 Drummond Street, Montreal, QC

評價

9.6

完美

10 分評分,優異;830 則評價中有 704 則" "
8 分評分,不錯;830 則評價中有 85 則" "
6 分評分,一般;830 則評價中有 28 則" "
4 分評分,欠佳;830 則評價中有 4 則" "
2 分評分,很差;830 則評價中有 9 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.8/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

Gregory

讚好:整潔度、設施服務和住宿狀況
Beautiful hotel with extremely attentive staff. Restaurant and bar are both top notch.
於 2024 年 4 月住了 2 晚
Junor Pierre 於 2024年5月1日的回應
Dear Gregory,Thank you for taking the time to share your experience with us at Le Mount Stephen. We are delighted to hear that you found our hotel beautiful and our staff extremely attentive. It is our top priority to ensure that our guests have an exceptional stay with us.We are glad to hear that you enjoyed dining at our restaurant and bar. Our team works hard to provide top-notch service and culinary experiences for our guests.At Le Mount Stephen, we take pride in our commitment to customer satisfaction and we are thrilled to hear that we exceeded your expectations. Your kind words will be shared with our staff as recognition of their hard work.We look forward to welcoming you back to Le Mount Stephen in the future. Thank you again for choosing to stay with us.Warm regards,

10/10 優異

Cathleen

家人同遊
讚好:整潔度、設施服務和住宿狀況
Hotel is clean,comfortable and easy walking distance to many highlights of Montreal. We really enjoyed our stay. Everyone was so great at the hotel! Shout out to Bob and Roger at the front desk in the evening. And to concierge who was very helpful with restaurant ideas and reservations for our family!
於 2024 年 4 月住了 4 晚
LMS Guest Service Manager 於 2024年4月29日的回應
Dear Cathleen,Thank you for your review of our hotel! We are thrilled to hear that you found our establishment clean, comfortable, and conveniently located near many of Montreal's highlights. It warms our hearts to know that you thoroughly enjoyed your stay with us.We truly appreciate you recognising the exceptional service of our staff members, Bob, Roger, and our concierge. They strive to provide outstanding hospitality and we are delighted that they left a positive impression on you. We will be sure to pass along your kind words to them.Thank you once again for choosing to stay with us. We hope to welcome you back in the near future for another fantastic experience.Warm regards,

10/10 優異

Nancy

讚好:整潔度、設施服務和住宿狀況
The hotel is beautiful! Good location …The staff were all friendly and extremely helpful! The room was spotless and large! We had the double queen…would recommend highly! Only small issue for us was the lighting in the room… too much technology and those harsh white lights not great… and being able to “see”(in silhouette) the person in the bathroom showering was not something we found helpful…shower was awesome though!:)
於 2024 年 4 月住了 3 晚
LMS Guest Service Manager 於 2024年4月28日的回應
Dear Nancy,We are thrilled to hear that you found our hotel beautiful and the staff friendly and helpful. It's great to know that you enjoyed the spacious and spotless room with the double queen beds. We appreciate your feedback regarding the lighting in the room and the bathroom layout. Your comments are valuable to us as we continuously strive to improve the overall guest experience. We hope to welcome you back in the future for another enjoyable stay.Best regards,

10/10 優異

Mitchell

讚好:整潔度、設施服務和住宿狀況
Just a really cool spot
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月29日的回應
Dear Mitchell,Thank you for taking the time to leave a positive review on your experience with us. We are thrilled to hear that you enjoyed your time. Should your travels bring you back to Montreal, we hope to see you again soon!Warm Regards,

10/10 優異

Cheriyan (Manlius)

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
Upgrade and Parking options as shown in VIP options wasn't available
於 2024 年 4 月住了 4 晚
LMS Guest Service Manager 於 2024年4月27日的回應
Dear Cheriyan,Thank you fpor taking the time to give us your feedback and bringing this to our attention. We apologize for any inconvenience you experienced with the upgrade and parking options not being available as shown in your VIP options. We strive to provide the best experience for our valued customers and we will look into this issue to ensure that it does not happen again in the future. We look forward welcoming you for an even better experience.Warm Regards,

10/10 優異

Vinay

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
LMS Guest Service Manager 於 2024年4月22日的回應
Dear Vinay,Thank you for sharing your experience with us and we are delighted to see that you enjoyed your stay in Montreal.We strive to deliver the utmost comfort and exceptional service to all our valued guests, and we are delighted that we have met your expectations. We look forward welcoming you again soon.Warm Regards,

10/10 優異

Mark (Baltimore)

讚好:整潔度和住宿狀況
Always a delight to stay there
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月18日的回應
Dear Mark,Thank you for taking the time to share your experience with us and for coming back every time. We are thrilled to hear that you find staying with us a delight, especially as our regular guest. Your satisfaction is our top priority and we look forward to welcoming you back again soon for another wonderful experience.Warm regards,

10/10 優異

Kristine

家人同遊
讚好:整潔度、設施服務和住宿狀況
Amazing hotel. Rooms are immaculate and comfortable. Staff is helpful and friendly. Don’t hesitate to stay here - you will love it!
於 2024 年 4 月住了 1 晚
Junor Pierre 於 2024年4月18日的回應
Dear Kristine,Thank you for taking the time to share your experience at Le Mount Stephen. We are thrilled to hear that you found our rooms immaculate and comfortable, and that our staff was helpful and friendly.At Le Mount Stephen, we take great pride in providing exceptional service and creating a welcoming environment for our guests. Your feedback is greatly appreciated and serves as motivation for us to continue delivering top-notch hospitality.We look forward to welcoming you back for another enjoyable stay. Warm regards,

10/10 優異

Piotr (Cambridge)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Love Bar George. The room and service were wonderful in the hotel.
於 2024 年 4 月住了 3 晚
Junor Pierre 於 2024年4月18日的回應
Dear Piotr,We are delighted to hear that you had a wonderful experience at Le Mount Stephen and Bar George. Our team takes great pride in providing exceptional service and luxurious accommodations, and we are thrilled to hear that we were able to meet your expectations.Your kind words serve as motivation for us to continue delivering top-notch service to all our guests. Thank you for taking the time to share your feedback with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly.We look forward to welcoming you back to Le Mount Stephen.Warm regards,

2/10 很差

Mashal

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
There was so much miscommunication within the staff, Bob (concierge) was not only absolutely rude for no reason, he was giving false information that was not matching what was told to me the day before by the other staff, and all this happen infront of my guest. I’ve never experienced this in any hotel let alone a 5 star one. The Guest services manager Guillame was extremely helpful and tried to make up for it. My advice is he should train some of the other staff as it seems some of them aren’t on the same page. Room service also walked in our room 3 times within 2 hours without knocking or anything.
於 2024 年 4 月住了 3 晚
Alexandre S. 於 2024年4月16日的回應
Dear Mashal,We sincerely apologize for the experience you had during your recent stay at Le Mount Stephen Hotel. Your feedback is incredibly important to us, and we regret to hear about the miscommunication and service issues you encountered.Rest assured, we will address your concerns with our team to ensure that this type of behavior does not happen again in the future. We are grateful for your recognition of Guillemette's efforts to assist you during your stay and will surely commend him for his outstanding service.At Le Mount Stephen Hotel, we strive to provide the highest levels of service and hospitality to all our guests, and unfortunately, we fell short of your expectations on this occasion. We are committed to continuously improving our standards to ensure that every guest has a pleasant and seamless experience with us.If there is anything else we can do to make amends for the inconvenience caused, please do not hesitate to contact us directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive stay in the future.Warm regards,

10/10 優異

sultan

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Great location and hotel
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月16日的回應
Dear Sultan, Thank you for your positive feedback! We're thrilled to hear that you enjoyed the location and your stay at our hotel. We hope to welcome you back soon for another great experience!Warm Regards,

10/10 優異

sultan

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Nice vibe clean and comfy
於 2024 年 4 月住了 3 晚
LMS Guest Service Manager 於 2024年4月16日的回應
Dear Sultan,Thank you for sharing your experience with us! We are thrilled to hear that you enjoyed the nice vibe, cleanliness, and comfort of our hotel. Your kind words are truly appreciated and we look forward to welcoming you back in the future.Warm regards,

10/10 優異

Frank

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
One of the best places that we have ever stayed at. Just awesome.
於 2024 年 4 月住了 1 晚
LMS Guest Service Manager 於 2024年4月12日的回應
Dear Frank, Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay was one of the best you have ever had and that you found our place to be awesome. Your feedback means a lot to us and we hope to welcome you back soon for another fantastic experience. Best regards,

10/10 優異

Glenn

商務旅客
讚好:整潔度和設施服務
The best hotel i have stayed in Montreal
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月12日的回應
Dear Glenn,We thank you for sharing your experience and for your kind words about our hotel in Montreal.We strive to provide the best possible experience for our guests and we are thrilled to hear that we have succeeded.We look forward to welcoming you again in the future.Warm Regards,

10/10 優異

Alison

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Great modern addition to a lovely old building. Very comfortable indeed.
於 2024 年 4 月住了 1 晚
LMS Guest Service Manager 於 2024年4月11日的回應
Dear Alison,We thank you for sharing your feedback on your stay with us.We are thrilled to hear that our modern addition has enhanced the comfort of our lovely old building. We appreciate your support and hope to continue exceeding your expectations in the future, should your travels bring you back to Montreal. Warm Regards,

10/10 優異

Sebastjian

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
good all around, I did get told byba homeless that he was gonling to rob me on my first day here. I just laughed at him
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月11日的回應
Dear Sebastjian,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be good all around. However, we are sorry to hear about your experience with the homeless. Your safety and well-being are of utmost importance to us, and we would like to assure you that we take such matters seriously. We would be delighted to welcome you back again soon.Best regards,

10/10 優異

John

讚好:整潔度和住宿狀況
Beautiful architecture and ambiance in original Mount Stephen residence.
於 2024 年 3 月住了 5 晚
Alexandre S. 於 2024年4月10日的回應
Bonjour John,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you appreciated the beautiful architecture and ambiance of the original mansion.At Hotel Le Mount Stephen, we take great pride in preserving the historical charm of the property while providing modern amenities and exceptional service to our guests. We are glad that you enjoyed your stay with us.Your feedback is truly valuable to us, and we are committed to continuously improving our guests' experience. We hope to welcome you back soon for another memorable stay.Warm regards,

10/10 優異

SARAH

讚好:整潔度、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月28日的回應
Dear Sarah, We are thrilled to receive your review and delighted to see that you enjoyed your experience with us!We genuinely hope to have the pleasure of welcoming you again in the future.Kind Regards,

10/10 優異

Kent (Glenmont)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Stayed for a weekend. Great staff and very good location for seeing different parts of Montreal
於 2024 年 4 月住了 2 晚
LMS Guest Service Manager 於 2024年4月8日的回應
Dear Kent,Thank you for taking the time to share your experience of staying with us for the weekend. We are thrilled to hear that you enjoyed our great staff and found our location convenient for exploring different parts of Montreal. If you ever find yourself back in the area, we would be delighted to welcome you again.Best regards,

10/10 優異

James

家人同遊
讚好:整潔度、設施服務和住宿狀況
Amazing! Very luxurious and staff reflect that!
於 2024 年 3 月住了 3 晚
Junor Pierre 於 2024年4月4日的回應
Dear James,Thank you for taking the time to leave such a wonderful review of your experience at Le Mount Stephen. We are thrilled to hear that you found our hotel to be amazing and luxurious, and that our staff reflected that level of service.At Le Mount Stephen, we take great pride in providing our guests with a premium customer experience, and it is always gratifying to receive feedback that confirms we are achieving that goal. Your kind words serve as a testament to the dedication and hard work of our team members.Thank you once again for choosing Le Mount Stephen. We look forward to welcoming you back in the future.Regards,

10/10 優異

Shari

讚好:整潔度、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚
LMS Guest Service Manager 於 2024年4月22日的回應
Dear Shari,Thank you for choosing our hotel for your recent stay and for sharing your experience with us. We are thrilled to receive your review and happy to see that you enjoyed your stay with us.We would be delighted to welcome you once again and provide you with another impeccable stay. Best Regards,

10/10 優異

Nitsan

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good luck with unwrapping the soap in the bathroom. It is just impossible to to take off the wrap off.
於 2024 年 3 月住了 1 晚
LMS Guest Service Manager 於 2024年3月30日的回應
Dear Nitsan,Thank you for choosing our hotel for your recent experience and for sharing your feedback with us. We are thrilled to see that you enjoyed your stay with us.However, we apologize for any inconvenience you experienced with our soap. We value your feedback as it helps us continuously improve our services. Your satisfaction is our top priority.Should your travels bring you back to Montreal, we would be delighted to welcome you once again and provide you with an even better stay. Warm Regards,

10/10 優異

Cory (Aurora)

於 2024 年 3 月住了 1 晚
Junor Pierre 於 2024年4月19日的回應
Bonjour Cory,Thank you for rating our property. We are glad to know that you enjoyed your stay with us.We look forward to welcoming you again soon.Regards,

10/10 優異

olivier

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great experienced
於 2024 年 3 月住了 3 晚
LMS Guest Service Manager 於 2024年3月30日的回應
Dear Olivier,We thank you for sharing your experience with us. We are thrilled to receive your kind review. We are delighted that we have met your expectations. Your kind words affirm our commitment to providing an unforgettable experience for everyone who walks through our doors.We would be delighted to welcome you once again and provide you with another impeccable stay. Warm Regards,

10/10 優異

Scott

讚好:整潔度和住宿狀況
I loved the building itself.
於 2024 年 3 月住了 1 晚
Junor Pierre 於 2024年3月29日的回應
Dear Scott,Thank you for sharing your feedback with us. We are delighted to hear that you loved the building of Le Mount Stephen. Our team takes great pride in preserving the unique historical charm of the property for our guests to enjoy. We appreciate your kind words and look forward to welcoming you back for another memorable experience. We are dedicated to providing exceptional service and ensuring our guests have a wonderful stay. Thank you again for choosing Le Mount Stephen.Regards,

10/10 優異

Marisa

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great hotel with very friendly and helpful staff.
於 2024 年 3 月住了 3 晚
LMS Guest Service Manager 於 2024年3月25日的回應
Dear Marisa,We thank you for your kind words! We are thrilled to hear that you had a great experience at our hotel and that our staff was able to make your stay enjoyable. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.Warm Regards,

10/10 優異

Christopher

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Great location and modern hotel, with history and culture
於 2024 年 3 月住了 1 晚
LMS Guest Service Manager 於 2024年3月25日的回應
Dear Christopher,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our hotel's great location and modern amenities that still retain a touch of history and culture. We always strive to provide a memorable stay for our guests, and we look forward to welcoming you back in the future.Warm Regards,

10/10 優異

Serge

家人同遊
讚好:整潔度、設施服務和住宿狀況
The best hotel in Montreal bar none. Love staying here.
於 2024 年 3 月住了 2 晚
LMS Guest Service Manager 於 2024年3月24日的回應
Dear Serge, Thank you for taking the time to share your experience. We are thrilled to hear that you enjoy staying at our hotel in Montreal. Your kind words motivate us to continue providing top-notch service to all our guests. We look forward to welcoming you back soon.Warm Regards,

10/10 優異

Trace

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Excellent staff. Very nice rooms.
於 2024 年 3 月住了 2 晚
LMS Guest Service Manager 於 2024年3月9日的回應
Dear Trace,Thank you for choosing our hotel for your recent stay and for sharing your experience with us. We are thrilled to receive your review and see that you enjoyed your stay with us.We strive to deliver the utmost comfort and exceptional service to all our valued guests, and we are delighted that we have met your expectations. Your kind words affirm our commitment to providing an unforgettable experience for everyone who walks through our doors.We would be delighted to welcome you once again and provide you with another impeccable stay. Warms Regards

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Very nice upscale boutique hotel. Location is great. Our only complaint is that there was no room in the bathroom to put our toiletries.
於 2024 年 3 月住了 1 晚
LMS Guest Service Manager 於 2024年3月2日的回應
Dear Stephanie,We thank you for taking the time to share your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed our great location.We apologize for the inconvenience you experienced regarding the lack of room in the bathroom for your toiletries. Your feedback is valuable to us, and we will definitely take this into consideration as we strive to improve our guests' experience.We hope to have the opportunity to welcome you back again in the future and provide you with an even more enjoyable stay.Warm regards,

10/10 優異

Stefan

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Very elegant and classy. We enjoyed our staying enormously. The staff is absolutely amazing.
於 2024 年 2 月住了 1 晚
LMS Guest Service Manager 於 2024年2月24日的回應
Dear Stefan,We thank you for your kind words about your experience with us. We are delighted to hear that you found our hotel elegant and classy, and that you enjoyed your stay. Our staff works to ensure that every guest has a wonderful experience, so we are thrilled to hear that you found them to be amazing.We hope to have the pleasure of welcoming you back in the near future.Warms Regards,

10/10 優異

Emily

家人同遊
讚好:整潔度、設施服務和住宿狀況
The thing that stood out for me at this hotel was the reception service and concierge service. Exceptional! We also enjoyed the modern room lighting, Japanese, toilet, rainforest shower, and many other lovely amenities. Dining at Bar George for breakfast and dinner was absolutely divine! We felt spoiled from beginning to end!
於 2024 年 2 月住了 3 晚
LMS Guest Service Manager 於 2024年2月29日的回應
Dear Emily,We thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our exceptional reception and concierge service, as well as the modern room amenities such as Japanese toilet and rainforest shower.We are delighted that dining at Bar George for breakfast and dinner was a divine experience for you. Our team strives to provide a memorable stay for all our guests, and we are glad to hear that you felt spoiled from beginning to end. We look forward to welcoming you back for another wonderful experience at our hotel.Best regards,

8/10 不錯

Gerry

家人同遊
讚好:整潔度、設施服務和住宿狀況
This is a magnificent property and perfectly located in Montreal. Walking distance to everything. However, if you are from out side the province of Quebec you will be shocked at the taxes and fees you will pay. When I reserved my room the cost expensive, but I was treating my wife. However, while the hotel site said there was parking available, it did not mention the cost per night. Also, the site did not mention that there was a tourist tax, a provincial tax and a federal tax on top of everything. The cost of my one night rose an additional 1/3. Not happy about hidden costs.
於 2024 年 2 月住了 1 晚
LMS Guest Service Manager 於 2024年2月19日的回應
Dear Gerry,We thank you for choosing to stay with us in Montreal. We are thrilled to hear that our location suited your needs perfectly, and that you enjoyed your experience.We sincerely apologize for any confusion regarding the additional fees. Indeed there are taxes associated with all reservations, as prices are always mentionned without taxes included.We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.Warm regards,

10/10 優異

Jessica

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
A new favorite !! So friendly , so gorgeous, extremely quiet with luxurious rooms and great bar !!
於 2024 年 2 月住了 1 晚
LMS Guest Service Manager 於 2024年2月19日的回應
Dear Jessica,We thank you for your kind review! We are thrilled to hear that you had such a fantastic experience with us. We strive to provide a friendly and luxurious environment for all our guests, and we're delighted that you enjoyed our quiet rooms and great bar. We would be delighted to welcome you back for another incredible stay!Best regards,

10/10 優異

Leigh Ann

於 2024 年 2 月住了 1 晚
Junor Pierre 於 2024年3月21日的回應
Dear Leigh Ann,Thank you for taking the time to rate our property. We are glad to know that you had a great stay with us.We look forward to welcoming you again very soon.Regards,Junor PierreGuest Service Manager

10/10 優異

Tama

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 3 晚
LMS Guest Service Manager 於 2024年2月17日的回應
Dear Tama,We are delighted to see that you enjoyed your recent experience with us.Customer satisfaction is our top priority, and we are committed to continually improving our services to ensure that every guest has a remarkable experience with us. We are looking forward welcoming you anytime soon.Warms Regards,

8/10 不錯

Thomas

於 2024 年 2 月住了 1 晚
Junor Pierre 於 2024年3月21日的回應
Dear Thomas,Thank you for taking the time to rate our property. We are glad to know that you had a great stay with us.We look forward to welcoming you again very soon.Regards,Junor PierreGuest Service Manager

2/10 很差

Elya Zahra

於 2024 年 2 月住了 1 晚
Junor Pierre 於 2024年3月21日的回應
Dear Elya,Thank you for choosing to stay at Le Mount Stephen during your recent visit in Montreal and thank you for taking the time to rate us.Base on your rating, it seems you did not have a good experience with us. We are striving to deliver outstanding guest's experience and we are sorry to learn that we did not meet your expectation. It would be greatly appreciated if you could provide us more details about your experience, since your feedback could help us finds areas to improve.Please feel free to reach out to us at any time should you want to discuss further regarding your experience.Once again, thank you for choosing Le Mount Stephen and we hope to have the opportunity of serving you again in a near future .Regards,Junor PierreGuest Service Manager

10/10 優異

KARLA

讚好:整潔度和住宿狀況
Una estancia increíble, todos son sumamente amables, las instalaciones de primera, todo excelente!
於 2024 年 1 月住了 1 晚
LMS Guest Service Manager 於 2024年2月4日的回應
Dear Karla,We thank you for your amazing review! We are thrilled to hear that you had an incredible stay with us. Our team takes great pride in ensuring that every guest feels welcomed and cared for, your kind words truly mean the world to us.We are delighted that you found our facilities top-notch and excellent. Providing a first-class experience is what we strive for, and your satisfaction is our ultimate goal. We will continue to work hard to maintain the high standards that impressed you during your visit.Please feel free to reach out to us if there is anything else we can assist you with. We would be delighted to have the opportunity to welcome you back for another exceptional stay in the future.Warm Regards,

10/10 優異

Ryan

於 2024 年 1 月住了 1 晚
Junor Pierre 於 2024年3月21日的回應
Dear Ryan,Thank you for taking the time to rate our property. We are glad to know that you had a great stay with us.We look forward to welcoming you again very soon.Regards,Junor PierreGuest Service Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度和客房舒適度
Excellent stay
Everything about the stay was excellent. Would definitely stay here again. Less than a 10 minute walk to the bell centre.
於 2024 年 1 月住了 4 晚
Junor Pierre 於 2024年2月1日的回應
Dear Guest,Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had an excellent stay at Le Mount Stephen and that you would choose to stay with us again. We are delighted to know that our proximity to the Bell Centre was convenient for you. Being within a 10-minute walk is something we take great pride in, as it allows our guests to easily explore the vibrant area surrounding our hotel.At Le Mount Stephen, our commitment to customer satisfaction is at the forefront of everything we do. We strive to create a memorable experience for each and every guest, and it is incredibly rewarding to hear that we have succeeded in this regard during your stay.We genuinely appreciate your kind words and your recommendation. It truly means the world to us. Should you choose to stay with us again in the future, please do not hesitate to reach out to our dedicated front desk team who will be more than happy to assist you with any special requests or arrangements.Thank you once again for your fantastic feedback, and we look forward to welcoming you back to Le Mount Stephen in the near future.Warm regards,Junor PierreGuest Service Manager

10/10 優異

Tiffany Terri

家人同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful property with a mix of history and modern
LMS Guest Service Manager 於 2024年1月26日的回應
Dear Ms.Terri,We thank you for taking the time to share your experience with us. We are delighted to hear that you found our property to be beautiful and appreciated the blend of history and modern elements.We strive to create a unique and memorable stay for our guests. Your kind words about the property reflect our commitment.We hope to welcome you back in the future for another delightful stay.Best Regards,

10/10 優異

Erin

伴侶同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Le Mount Stephen is definitely a unique property in Montreal. Located in the downtown core, it is walking distance to the Bell Centre, Saint Catherine St., and lots of shopping, restaurants, and everything you could hope for. Our room was spacious and very high tech. Automatic window shades and drapes, and a surprisingly fancy toilet were among our favourite room amenities. The bed was comfortable and the turn down service was a nice touch that many hotels have not embraced since the pandemic. We will definitely say again. Another bonus is that it is attached to Bar George, which is a fantastic restaurant and bar. We had brunch there and then drinks again later in the evening.
於 2024 年 1 月住了 2 晚
LMS Guest Service Manager 於 2024年1月19日的回應
Dear Erin,We thank you for taking the time to share your experience with us. We truly appreciate your kind review.We are thrilled to hear that you found our location to be convenient and that it provided easy access to various attractions in Montreal.Our team strives to provide our guests with the utmost comfort, and we're pleased to hear that you enjoyed the spaciousness and high-tech features of your room. We're glad that they made your stay even more enjoyable.It's wonderful that you had the opportunity to enjoy Bar Georges. Being attached to such a great spot adds to the overall experience for our guests.We appreciate your kind words and we would be thrilled to welcome you back for another memorable stay!Best regards,

8/10 不錯

Lauren

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚
LMS Guest Service Manager 於 2024年1月18日的回應
Dear Lauren,We thank you for taking the time to share your feedback and we are delighted to see that you enjoyed your stay with us.Customer satisfaction is our top priority, and we are committed to continually improving our services to ensure that every guest has a remarkable stay.Should your travels bring you back to Montreal, we are looking forward welcoming you again soon.Best Regards,

10/10 優異

Jie

讚好:整潔度
於 2023 年 2 月住了 1 晚
LMS Guest Service Manager 於 2024年1月18日的回應
Dear Jie,We thank you for sharing your experience with us. We are thrilled to see that you enjoyed your stay.Customer satisfaction is our top priority, and we are committed to continually improving our services to ensure that every guest has a wonderful stay in Montreal.We are looking forward having the pleasure of welcoming you again in the future.Warms Regards,

10/10 優異

Valerie

於 2024 年 1 月住了 4 晚
LMS Guest Service Manager 於 2024年1月9日的回應
Dear Valerie,We thank you for sharing your experience with us. We are delighted to see that you enjoyed your your stay.Customer satisfaction is our top priority, and we are committed to continually improving our services to ensure that every guest has a remarkable experience with us. We hope to have the pleasure of welcoming you again in the future, should your travels bring you back to Montreal,Warms Regards,

10/10 優異

Dana Therese

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
From the grand entrance to our room, the staff, the bar experience, the massages - this was one of, by far, our most amazing trips. If I could give it 1000Stars I would.
於 2023 年 12 月住了 4 晚
LMS Guest Service Manager 於 2024年1月3日的回應
Dear Dana Therese,We are thrilled to hear that your experience with us was nothing short of amazing! It brings us joy to know that every aspect of your trip was magnificent. We're pleased to hear that our bar experience left a great impression, and we hope the drinks were as refreshing as the atmosphere. Additionally, we're delighted that you enjoyed the massages. Our team works hard to provide top-notch relaxation and seeing that it was one of the highlights of your stay makes us incredibly proud. Should you plan another trip, please don't hesitate to reach out. We would be more than happy to welcome you back and provide you with another incredible experience.Best regards,

10/10 優異

Marie-Eve

於 2023 年 12 月住了 2 晚
LMS Guest Service Manager 於 2024年1月21日的回應
Dear Marie-Eve,We thank you for sharing your feedback about your stay with us. We are delighted to see that you enjoyed your experience.Customer satisfaction is our top priority, and we are committed to continually improving our services to ensure that every guest has a remarkable experience with us. We look forward welcoming you back again, should your travels bring you back to Montreal.Warms Regards,

10/10 優異

Kristen

家人同遊
讚好:住宿狀況
Loved everything about this hotel can’t say anything more then that.
於 2023 年 12 月住了 2 晚
Junor Pierre 於 2024年2月1日的回應
Dear Kristen,We are truly grateful for your exceptional feedback and for choosing Le Mount Stephen as your preferred hotel. Thank you for taking the time to share your experience with us.At Le Mount Stephen, our utmost priority is to ensure our guests have a memorable and delightful stay, and your review reassures us that we are meeting our goal.Once again, thank you for choosing Le Mount Stephen. We truly appreciate your kind words and look forward to welcoming you back in the near future.Warmest regards,Junor PierreGuest Service Manager

10/10 優異

Jun

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The facility is updated. Best bathroom beside home :) Nice location.
於 2023 年 12 月住了 3 晚
LMS Guest Service Manager 於 2024年1月3日的回應
Dear Jun,We thank you for your review and we're glad to hear that you find our facility updated. Our team works diligently to ensure that our bathrooms are in top-notch condition, so it's great to know that you found them to be the best.We believe that providing a pleasant environment is key to enhancing our customers' experience.If there's anything else we can assist you with, please don't hesitate to reach out. We value your opinion and look forward to welcoming you again in the future.Warms Regards,