Extremely rude and condescending staff. Ruined my experience
Brianna
於 2025 年 7 月住了 1 晚
4/10 欠佳
Adhik
家人同遊, 親子同遊
2025 年 7 月 20 日
不滿:整潔度、職員與服務和住宿狀況
Property in the rooms were damaged and hard to
Adhik
於 2025 年 7 月住了 1 晚
2/10 很差
Adja
2025 年 7 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Top
Adja
於 2025 年 7 月住了 1 晚
8/10 不錯
Doug
家人同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access, nice room
Treadmill was malfunctioning and not fixed during stay
It would randomly stop
Doug
於 2025 年 7 月住了 4 晚
10/10 優異
Yashswi
伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All in all great experience.
Yashswi
於 2025 年 7 月住了 1 晚
6/10 一般
Robert
商務旅客
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My car was stolen overnight from the parking lot, no camera backup available to see what happened, poor support from staff to address.
Robert
於 2025 年 7 月住了 1 晚
6/10 一般
Julie
2025 年 7 月 18 日
Its a beautiful place
Julie
於 2025 年 7 月住了 1 晚
4/10 欠佳
Lishila
2025 年 7 月 18 日
不滿:整潔度、職員與服務和住宿狀況
Sheets and pillows had stains on them, the washroom clearly had been used by someone before me and wasn’t cleaned between guests. There was hair on the toilet seat and the floor. My first impression of the hotel was the rude employee who checked me in. No smile, very stern, and was not welcoming at all.
Lishila
於 2025 年 7 月住了 2 晚
10/10 優異
Carla Reis
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
Clean and nice
Carla Reis
於 2025 年 7 月住了 4 晚
2/10 很差
Anastasia
家人同遊
2025 年 7 月 16 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
I felt unsafe at night, there was a drunk couple banging on my door. Wrong room, loud music. The room itself was clean, property felt grimy
Anastasia
於 2025 年 7 月住了 1 晚
10/10 優異
todd
2025 年 7 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Great
todd
於 2025 年 7 月住了 1 晚
10/10 優異
fawad
親子同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務和設施服務
Loved the smell and cleanliness
fawad
於 2025 年 7 月住了 1 晚
10/10 優異
Harman
2025 年 7 月 12 日
讚好:整潔度和職員與服務
I
Harman
於 2025 年 7 月住了 1 晚
8/10 不錯
Venkataraman
家人同遊
2025 年 7 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service and quality
Venkataraman
於 2025 年 6 月住了 4 晚
10/10 優異
Norma (Valley Cottage)
家人同遊
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
The room was clean and staff was very helpful. The restaurant onsite was delicious and reasonable.
Norma
於 2025 年 7 月住了 4 晚
10/10 優異
Sarah
伴侶同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
Hôtel très agréable, calme et propre.
Le personnel super agréable
Sarah
於 2025 年 5 月住了 2 晚
6/10 一般
Paul
商務旅客
2025 年 7 月 7 日
Room was adequate. TV and room safe did not work and there was no desk lamp.
Paul
於 2025 年 6 月住了 2 晚
8/10 不錯
Imon
2025 年 7 月 1 日
Imon
於 2025 年 6 月住了 4 晚
10/10 優異
Sandeep
2025 年 7 月 1 日
Sandeep
於 2025 年 6 月住了 2 晚
10/10 優異
Kohl
2025 年 7 月 1 日
Kohl
於 2025 年 3 月住了 1 晚
6/10 一般
Olutosin
2025 年 6 月 30 日
不滿:整潔度
The hotel has a front gate which gave some feeling of security. The hotel is very noisy with kids using the pool area screaming when we arrived in the evening. The front attendant was helpful however we booked two rooms, one had to be changed 3 times due the shower backing up and both reserved rooms were dirty. We were told the bar was open until 11pm and kitchen served to 10pm. Our first night the bar attendant was rude and irritated when we arrive at 9:45pm asking for food and was rude, I was embarrassed by the treatment we received. Worst experience I have ever had at this hotel or hotel any ever. The next night we went down for a late drink and was told the bar closes early if business is slow. Frankly it should not be advertised as having amenities the hotel cannot service. I thought possibly the poor experience maybe because I used Expedia to book and other previous bookings were made directly with the hotel. That being said i felt it was inexcusable and that the means of booking cannot explain the poor customer experience. This used to be my hotel of choice when in Montreal and recommending to others. Tim for change,
Olutosin
於 2025 年 6 月住了 2 晚
10/10 優異
Hetav
多人同遊
2025 年 6 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful service from staff and spacious rooms in a reasonable price!
Hetav
於 2025 年 6 月住了 2 晚
10/10 優異
Normand
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Nice faculty, will return, easy access to highway, And Helen in the restaurant was awesome