Moosup Moosup Pond Hotels

"The breakfast is absolutely terrible. I’ve been to many hotels with with free breakfast and never seen something so terrible. The eggs were watery and legit had water in the pot. The oatmeal was soupy water. And the Canadian bacon was a piece of ham barely cooked. And the French toast forget about it it’s just a piece of bread that they put some butter on and heated up. And the coffee just gross. Don’t let me mention that restaurant on property it’s nasty. It’s the same cook who makes the breakfast. Half way thrown together food"

"The two chairs in the room were not very comfortable, and the heating system did not work properly"

"This establishment is one you want to skip! While it looks decent from photos, we spent our time being evacuated several times due to fire alarm concern. However; come to find out it was In response to folks tampering with smoke detectors. Was advised folks were asked to leave yet, this continued to happen. Waking up to a piercing alarm while supposed to be stress free is not ideal and not something one can get any sleep experiencing. I’ve asked to speak to manager at the establishment.. no where to be found. I’ve called daily for over a week and reached out via message to rectify. Zero response this far! Skip this place! Not worth the headache, lack of sleep and piss poor customer service."

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"The resort is large, and very beautiful. There are loads of restaurant choices, from Subway and pizza to upscale restaurants by famous chefs. We ate dinner at Hell's Kitchen, and it was fantastic. We had lunch at Martha Stewart's Bedford, and it was quite good. The spa is lovely, the pool and hot tubs were sooo relaxing, and Lisa, my masseuse was wonderful. I was there with my sisters, we had adjoining rooms, and we had a fantastic time!"

"Great place lot of casinos, pool, gym, restaurants, theater, mall all inside the hotel, loved it I went by myself and even like that I had a good time, stuff is always ready to help with any questions I had."

"Clean Room, excellent staff, very good breakfast, good Hotel to stay."

"Booked a suite room with a tub. The room was very spacious (enjoyed having two separate spaces) and the jetted tub was clean and worked properly. However the room did have some things falling apart and the grime on the walls and doors in the main bedroom was off putting. Breakfast had to be eaten in the designated area and was not allowed back to the rooms which I thought was weird. The breakfast space was small and overly crowded. "

"Housekeeping did not come to clean the room until 5pm"