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“The apartment was good, but the company took a 100 GBP damage deposit (it was supposed to be a hold but the money was debited from my account). They then claimed not to have actually taken the money (despite evidence to the contrary) and despite acknowledging the need to return the damage deposit claim to have done so without actually having done so (because they claim it was just a hold). Communication with them is extremely poor because it is largely through an AI assistant - and when you……

“lovely and clean , spacious and just what you need :)”

“I booked this stay to go to a concert at the nearby Brudenell Social Club (5-10 minute walk) and it was the perfect choice. Excellent communication with the host made the check in process very smooth. I strongly recommend it.”

“Good location, cozy environment,”

“We really enjoyed our stay here. The location was fantastic, right in the centre and so convenient for getting around. The apartment was lovely and clean, and we felt very comfortable during our stay. There were just a couple of small things worth mentioning — the fan in the bedroom was a little noisy, and the window didn’t block out all the light in the morning. But these were minor things, and overall we had a really lovely stay. We’d happily stay here again!”

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“The location was amazing, right in the middle of the city centre. The space was spotless and has everything you need. Check in was super simple and the host is great at staying in contact and answering any questions you have. I only stayed for 2 nights with work but will definitely be back.”

“cc”