Roof was leaking everywhere,curtains rod fall on my baby while she was sitting in a tub ,while I was sleeping the rain drops start leaking on my face and we had to move the mattress , our check in time supposed to be at 2 pm but we only get access at 2:30pn ,staying at that time on a stairs with 3 suitcases and crying baby
Natalya
2020 年 9 月入住 1 晚
10/10 超赞
Yulia
与家人出行
2019年12月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Рекомендую этот отель
Апартаменты очень понравились. Чисто, есть все самое необходимое. Красивый вид из окна, были в курсе новостей - напротив дом ТАСС.
Все достопримечательности рядом, метро даже не пользовались.
На ресепшн по адресу пер.Скатерный 13, девочки все подробно обьясннили как пройти.
WiFi - работал хорошо.
Yulia
2019 年 12 月入住 3 晚
10/10 超赞
Stephane
与家人出行
2019年12月27日
满意:清洁度、员工和服务、客房舒适度
Belle appartement, idéalement situé, très belle vue.
Petit bémol, tous les stores ne fonctionnaient pas et des ampoules étaient mortes
Stephane
2019 年 12 月入住 4 晚
8/10 还可以
Ismail Cagri
团体旅客
2019年12月16日
满意:住宿条件和设施,清洁度
Ismail Cagri
2019 年 12 月入住 1 晚
10/10 超赞
真实旅客
与家人及幼儿出行, 与家人出行
2019年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property with a great view, comfortable bed, excellent security, good bathrooms, slightly noisy. Could not locate remote control for blinds. Would be nice to have tea/coffee facilities.
真实旅客
2019 年 10 月入住 2 晚
2/10 糟糕
Gianluca
商务旅客
2019年11月6日
不满意:住宿条件和设施,员工和服务
Worse experience ever..
it was the worse experience ever since I'm a member of Hotels.com..
Service people for the hotel speaks a very poor english which means a really difficult communication for any needs you may have during your stay...The first apartment was totally different from the picture showed.. I asked for a better one which was given after a long discussion.. the TV in the new apart was broken (I did not notice it at the beginning) and the following day I was forced to pay more than € 300 to restore the TV which I did not watch at all.. I could not even explain my reasons given nobody speaks english and I understood the service manager aurguing they want to call local police.. My suggestion: Don't stay there..if they will find a space they will cheat you.