2/10 Terrible
Thomas
15 Oct 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
BEWARE OF THIS PROPERTY! I have been a member of Expedia for years and booked this property through VRBO. This location is up in the mountains and the cabin itself is nice. We bought over 200 worth of groceries and headed to the cabin. The first day the electricity and water was in and out. When we woke up in the morning you cannot see anything because it is pitch dark. We had no electricity or running water. We also could not get the navigation to make our way down the mountain because the wifi was out. After going hiking for the day we came back to the cabin and there was still no electricity or running water. Our cell phones were also dead because we could not charge them. We ended up having to leave because we did not want to sit in a cabin with no electricity or water on our vacation. We also could not cook any of the food we bought and some went bad because the fridge was out. We tried to contact both owners. We left a message for Jim and Nicks voicemail box was full. We than tried to get a refund through VRBO and they contacted Jim 5 times with no response. We understand that it is a rustic location and these things happen but it seemed like this must happen often. We do not want to see someone else pay for a cabin to get there and have no power or water. The owners do not care and will not respond. As a result we went to another location and had to pay for that too. At least we could shower and have electricity.
Thomas
Stayed 2 nights in Oct 2025