南鱼沼市五日町附近酒店

“Excellent ”

“其實整體來講也不算差，酒店位置的確是不近車站，但隔離雪場真的很近，可以步行就去到，店主其實很友善，只是有點言語上溝通不到，但其實他也很用心幫忙，只是旅館就只他一個人，所以要點時間等待，浴室是共用的，所以也不要有甚麼期望好了，不過熱水是有的，只是要點時間去準備，所以整體用這個價錢來說，其實已經算不錯了”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most……

“No checkin staff, had to find cleaner and she didnt speak english or japanese,. Beds where 2 flat futons, heating doesnt start till 5pm, it was freezing in the building, internet doesnt work and towel was very small and thin, not for drying bigger bodies,had to go buy some towels kitchen is small microwave not as pictured, just 2 very thin futons,no heating”