Matsumoto Mount Yake Hotels

"The property is run down and food is not good. "

"Staff were fantastic very friendly and helpful. Rooms were small but had everything we needed and were very clean."

"Fabulous stay"

"zen like room, nice details, location very convenient"

"We had a fantastic stay at Wat Hotel & Spa Hida Takayama and would absolutely recommend it to anyone visiting Takayama. The location is super convenient—just a short walk from the station and within easy reach of the old town, which made exploring really easy. The rooms were surprisingly spacious (especially compared to typical Japanese hotels), very clean, and incredibly comfortable. One of the highlights was definitely the onsen and spa facilities. They were beautifully maintained, relaxing, and such a nice way to unwind after a day of sightseeing. I also loved the option of private baths—it made the experience feel even more special. A really standout moment for us was arriving to find a thoughtful honeymoon setup in our room, including a handwritten-style card, flowers, and balloons. It was such a lovely surprise and made us feel genuinely welcomed and celebrated—such a special touch that we didn’t expect. The staff were friendly, welcoming, and helpful throughout our stay, and everything felt very well organised. The breakfast had a good mix of Japanese and Western options and was a great way to start the day. Overall, this hotel offers amazing value for money with great facilities, comfort, and location. We’d absolutely stay here again!"

"A comfortable and peaceful place with private onsen"

"I had high hopes for this hotel because of the onsen, so we booked three nights in a japanese-style room with half- board (breakfast and dinner). First, this hotel is located in the middle of nowhere. You cannot walk to town or any restaurants outside of the hotel property. The closest town is Hirayu Onsen, which is a ten-minute bus ride. We should've stayed there instead. We've been traveling all over Japan for the past five weeks so we've stayed at several hotels before this one. This hotel is the worst so far. If I had to pick one main reason for my low rating, it would be the front desk staff, specifically the Japanese male manager. He was borderline rude. Did not speak a lick of English. The foreign workers are the nice ones. Here, the japanese service staff are surprisingly cold and unwelcoming. They gave us the impression that they do not like western tourists. As I mentioned earlier, we pre--paid for the kaiseki breakfast and dinners. All but one (dinner on the second night) were huge disappointments. We should've just eaten in town, even with the inconvenience. The Japanese-style rooms are subjective. I would never do it again. The tatami beds are just too hard on my back. The onsen is nice. We tried all of them and found the ones outside (shared) were just too hot for us. I guess this is the only redeeming feature of this hotel, but you can also find a better hotel option in town (Hirayu Onsen) where you can walk to many restaurants and the bus station."

"Beautiful outdoor Onsen. The Japanese breakfast was very delicious. The staff were friendly. We want to come back! "

"We had a really great stay, the location and the Onsen is the main attraction for this hotel. There are generally not that many options and variety with food both in the hotel and in the nearby by restaurants and cafes, but that’s understandable given that the location, nature and ski resorts are nearby instead."