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Volcano Eco Retreat by Heart Core Hotels - Adults Only

3.5 star property
Adults-only mountain retreat offers peaceful escape with spa tub, garden, and complimentary breakfast, plus coffee and treats in the lobby

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Travelers find tranquility at Volcano Eco Retreat by Heart Core Hotels, an adults-only mountain sanctuary. Enjoy a spa tub, free daily breakfast, garden walks, lobby coffee/tea, and meals at the on-site restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Laundry room
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-069-222-1952-01
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Volcano Eco Retreat by Heart Core Hotels - Adults Only pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 100.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Volcano Eco Retreat by Heart Core Hotels - Adults Only?

Self-parking is free at this property.

What time is check-in at Volcano Eco Retreat by Heart Core Hotels - Adults Only?

Check-in start time: 3 PM; check-in end time: 8 PM.

What time is check-out at Volcano Eco Retreat by Heart Core Hotels - Adults Only?

Checkout is at 11 AM.

Where is Volcano Eco Retreat by Heart Core Hotels - Adults Only located?

Situated in the mountains, this bed & breakfast is within 12 miles (20 km) of Hilo Coffee Mill, Kilauea Caverns of Fire and Hiʻiaka's Healing Hawaiian Herb Garden. Fuku-Bonsai Cultural Center is 9.8 mi (15.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic host and vegan gourmet breakfast. Beautiful property in natural setting. Enjoyed bird life, gardens and spa tub. Rainbows and bird songs in the morning!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect honeymoon destination

Volcano Eco Retreat was the perfect last stop on our honeymoon. It was quiet, relaxing and so romantic. Emily was so helpful with providing local recommendations for hiking and things to see. The vegan breakfasts were AMAZING! So so delicious. We’d stay here again in a heartbeat - it was the perfect location between Volcano national park and Hilo / waterfalls to the north.
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is no longer open, however we were not notified by E prior to arriving onsite after booking well in advance. Luckily the staff were very nice and explained the situation, but we had to make last minute accommodations to stay elsewhere which was not fun after a long day of traveling. Lesson learned: either book directly or confirm bookings outside of Expedia since their notification system is not reliable.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily and her partner ( I forget the name) we’re amazing hosts , and will off course. The place is so cozy and unique. The breakfast was some of the most amazing vegan food I’ve ever had. This is definitely better than some of the best resorts out on the big island. 10/10 recommended for anyone interested to stay near Hilo or even the big island.
Verified

2/10 Terrible

Cari

It was closed
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Changgyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very zen very eco very relaxing good breakfast!
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Traum im Wald auf Big Island

Perfekt - eine wirklich tolle kleine Anlage; ein sehr herzliches Gastgeberpaar TOP
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
We would highly recommend this place! The owners did a great job keeping us comfortable and the breakfast was amazing. We will definitely be staying here again! It is a true sanctuary!
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is submersed in a rainforest reserve so you get fo see all kinds of plants unique to Hawaii. Tony and his wife are very attentive and accommodating and sushi is great company!
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and spotless. Extremely quiet and an oasis for relaxing.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were friendly, great breakfast, beautiful setting and convenient to the Volcanoes National Park. Highly recommend this spot over any other b&b.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beacon in an otherwise rushed world.

Our stay.....what to say......our hosts were wonderful and thoughtful down to the smallest details. Each morning we were greeted with fresh French press coffee, homemade bread and fresh cut fruit....thank you Scott! Our room was simple, immaculate, very comfortable and quiet....perfect atmosphere for rest and relaxation. Robert and Scott made our first vacation in the rainforest unforgettable and I truly appreciate their attention to detail.....in a world of quick, quick, fast, fast, MVR is a breathe of fresh air.
Stayed 7 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful setting on the slopes of the mountain

We had a wonderful quiet stay at the retreat. Breakfast was outstanding.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Louay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Linda

Stayed 4 nights in Oct 2019