The room was dirty on check in. There were no beddings and the duvet/bedsheets and pillows were stained. It was very difficult to reach the manager on site to resolve this issue. The staff were also rude and not helpful.
The breakfast was average compared to other 5 star hotels.
I honestly would not recommend this facility.
Mariam
於 2024 年 11 月住了 2 晚
8/10 不錯
Peter
2024 年 8 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Peter
於 2024 年 8 月住了 1 晚
10/10 優異
Sulaiman
2024 年 8 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
front desk was Better than the Art Hotel
Sulaiman
於 2024 年 7 月住了 3 晚
10/10 優異
MOHAMMAD
家人同遊, 多人同遊
2024 年 6 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good
itvwas perfect indeed
MOHAMMAD
於 2024 年 6 月住了 1 晚
10/10 優異
Angelo (Burnaby)
多人同遊
2024 年 5 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
If you are looking for a quiet, not congested area, this is a great option. 10 minutes from the airport, close to a private beach, a new mall...etc
Angelo
於 2024 年 5 月住了 2 晚
10/10 優異
Omaymah
2024 年 2 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Omaymah
於 2023 年 12 月住了 8 晚
10/10 優異
Onsy
伴侶同遊
2023 年 11 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked staying there. They granted all our special requests. Staff were very cheerful and helpful. Breakfast was very good and with a lot of varieties.
Onsy
於 2023 年 11 月住了 4 晚
4/10 欠佳
Cornell
多人同遊
2023 年 10 月 23 日
讚好:整潔度、職員與服務和設施服務
The parking garage sucks, I had to walk all the way back down with our luggage because there was no access to the hotel from the parking garage.
The towels had hairs on them so I had to get them changed.
The hallways were a little dark and creepy.
Cornell
於 2023 年 10 月住了 2 晚
2/10 很差
JEREMIAH
家人同遊
2023 年 10 月 21 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
I spent top dollar for the presidential suite only to get there and deal with malfunctioning equipment. The tvs cannot link to the WiFi or your phone, you cannot hear the doorbell from the bedroom, the jacuzzi jets did not work nor did the shower head on it…the water did not get warm enough, the curtains did not open and close with the remote and you couldn’t open them by hand. The minbar was completely empty and the kitchenette area was pointless…no full sized fridge. There weren’t enough power outlets near the bed, the master toilet remote did not work and room service constantly forgot about our orders. I had to call maintenance at least 3 times that first night…if you are considering anything above a standard room, it is not worth your money. You will be disappointed.
JEREMIAH
於 2023 年 10 月住了 3 晚
2/10 很差
Saad
2023 年 9 月 29 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Saad
於 2023 年 9 月住了 2 晚
10/10 優異
Mohamed
2023 年 8 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mohamed
於 2023 年 8 月住了 2 晚
10/10 優異
rabih (hartsdale)
2023 年 6 月 10 日
rabih
於 2023 年 6 月住了 1 晚
10/10 優異
BAHAUDDIN
2022 年 12 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
BAHAUDDIN
於 2022 年 12 月住了 2 晚
10/10 優異
Manuel
家人同遊
2022 年 10 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great, just a few minor things. Coffee cup cracked, fridge wasnt cold, limited hot water in shower. Room and employees were great, Murphys bar was very good, and the buffet was huge. Overall, a very good place to stay.
Manuel
於 2022 年 9 月住了 1 晚
8/10 不錯
Karolina
2022 年 9 月 6 日
Karolina
於 2022 年 9 月住了 1 晚
6/10 一般
AHMAD
2022 年 7 月 23 日
讚好:整潔度和住宿狀況
The hotel was perfect and the staff was super friendly and the room was clean. The price of the hotel was great.
The 2 things that I didn’t like are:
1. My room was with a balcony. But there were no chairs at the balcony, so the balcony was useless.
2.I ordered a coffee from Starbucks and when the driver arrived they didn’t allow him to bring it to my room. I called the reception and I told them that the order is already paid, if the driver is not allowed to come upstairs please send the coffee with any of the hotel staff. They answered (it is even not allowed to send the coffee with the hotel staff and you have to come yourself downstairs to take your coffee) !!! That was weird!!
At the check out I told the hotel’s manager about what happened and he told me that it’s not allowed by the ministry of tourism. That was not true because I stayed at many hotels in Bahrain and all of them were allowing the food to be delivered to the rooms.
AHMAD
於 2022 年 7 月住了 2 晚
10/10 優異
Travis
2022 年 7 月 10 日
Travis
於 2022 年 7 月住了 2 晚
10/10 優異
Salem
家人同遊
2022 年 7 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Salem
於 2022 年 6 月住了 1 晚
10/10 優異
Ibrahim (Manama)
伴侶同遊
2022 年 1 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I did not like: shortage of towels...
I like: friendly staff
Ibrahim
於 2022 年 1 月住了 1 晚
6/10 一般
Abdullah
家人同遊
2021 年 11 月 6 日
讚好:整潔度
不滿:住宿狀況
No signs and no elevators acess in the first 3 floors. I was carrying my luggage everywhere from floor to floor trying to access the lobby. Then I met one of the staff and he walked with me. I thought he is taking me to the elevator but took us to the stairs. He did not offer to carry the luggage. I had to carry all the stairz until i found myself on the street. He said go from the main gate! Check in was quick. I got into the suite. It was clean. Half carpet and half ceramic. But no bath robe, no towels, no slippers, no iron, no iron board and the phone was not working! Went down again and asked for service. It was quick. The in room dining was slow, but good quality (i tried the chicken wrap only). Sorry, I am not going there again. I also informed the manager about everything.