2/10 糟糕
Kenneth
与配偶出行
2025 年 2 月 24 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we attempted to check into the Royal Mansion Hotel, the manager said he had moved us to a branch facility, the DE Shalimar Hotel. This hotel was very dirty. We had to change rooms because the first one was full of mold on the walls. The second room was dirty, even the bedsheets were soiled. The room was extremely noisy, and the food was terrible. We pre-paid three times more per night for the Royal Mansion than the DE Shalimar charged. I demanded a full refund, but the Royal Mansion refused to give any refund. The hotel is a scam.
Kenneth
2025 年 2 月入住 3 晚