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孟買四季酒店的評價

5 out of 5
孟買四季酒店
1/136, Dr E Moses Rd, Worli, Mumbai, Maharashtra

評價

9.0

卓越

10 分評分，優異；783 則評價中有 542 則" "
8 分評分，不錯；783 則評價中有 153 則" "
6 分評分，一般；783 則評價中有 46 則" "
4 分評分，欠佳；783 則評價中有 19 則" "
2 分評分，很差；783 則評價中有 23 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Jun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
FSHM 於 2019年3月13日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 8 out of 10 rating of our property during your recent visit with us and look forward to welcoming you back. Best regards, Vikram Reddy

8/10 不錯

Jun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
FSHM 於 2019年3月11日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 8 out of 10 rating of our property during your recent visit with us and look forward to welcoming you back. Best regards, Vikram Reddy

8/10 不錯

HUI SHAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 5 晚
FSHM 於 2018年12月3日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 4 out of 5 star rating of our property during your recent visit with us and look forward to welcoming you back. Best regards, Vikram Reddy

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location but near a slump.
It is a nice small 4 season hotel. It was located in the central of Mumbai with a slump just next to it. It is quite an experience. What I want to say is that the room is clean and nice as usual 4 seasons standard. conceiage will go over the distance to make you feel comfortable. You will be surprised of the area it was located, but as India as it is, it is always the mix of things that makes the trip fun, will definitely stay again.
於 2017 年 12 月住了 2 晚
FSHM 於 2018年1月2日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for sharing your feedback further to your recent stay with us. I am glad to know that you enjoyed your stay, especially the room accommodations and the service provide by the Concierge team. I am happy to hear that you will visit us again and look forward to welcoming you back. I take the opportunity to wish you and your family a Very Happy New Year. Best regards, Vikram Reddy

10/10 優異

CHENGCHOU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
物有所值
雖然房價不低，但房間設備，服務，健身房都非好，值得這個價錢。
於 2017 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
5 star hotel between the gate and airport
從入住大廳到餐廳用餐，頂樓aer bar等等的服務都令人滿意，員工對房客需求擺在第一位而且反應迅速確實。決對值得再次入住。

8/10 不錯

LI (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
还可以，就是有人会乱敲门，其他没有什么不好的。床垫和软，很好。

8/10 不錯

yingying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
还行 酒店周边没有什么设施 都是平民窟 入住时酒店正在装修 有些吵闹 但总体还是不错

10/10 優異

Jesse (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很舒服、很享受的Stay!!
很舒服的旅館，游泳池很棒、有很棒的SPA服務，房內的沖澡設施也很棒，附的自助早餐，有菜單可以選，選擇很多、其他自助取用的餐點也很美味！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間舒適，浴廁大且乾淨
早餐及酒吧略遜於隔壁的飯店，但整體服務及素質算是很棒的。

10/10 優異

hua (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good.
不错的酒店，在南孟买，尽管离海滨大道或印度门有点距离，但是有标间，标准五星。

10/10 優異

Anja Elisabeth (München)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice but expensive hotel
於 2024 年 3 月住了 1 晚
fshm 於 2024年3月16日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay and am glad to know that you had a pleasant stay. We understand that pricing is an important consideration for our guests and we continuously evaluate our rates to ensure they reflect the value we offer.I hope that you will visit us again and look forward to welcoming you back.Warm regards, Nitesh Gandhi

10/10 優異

Rohan

讚好：整潔度、職員與服務和住宿狀況
Excellent stay…wish we could have stayed longer. Aer lounge at the rooftop of the hotel is in a league of its own and probably the best in Mumbai. Will be back!
於 2024 年 2 月住了 3 晚
fshm 於 2024年3月7日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am delighted to know that you had an excellent stay. I am also glad to know that you will visit us again and look forward to welcoming you back, especially to AER. Warm regards, Nitesh Gandhi

10/10 優異

Rachi

伴侶同遊
讚好：設施服務
Great hospitality from all staff who were well organised and very friendly.
於 2024 年 2 月住了 1 晚
fshm 於 2024年2月16日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I am happy to hear that you enjoyed your stay, especially the attentive and friendly service provided by the team. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 優異

Ekaterina

於 2024 年 1 月住了 1 晚
fshm 於 2024年3月22日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am glad to know that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

6/10 一般

MIHAEL

讚好：職員與服務
不滿：整潔度和住宿狀況
I would expect four seasons to be in a better area
於 2024 年 1 月住了 3 晚
fshm 於 2024年2月5日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to our location which is in Worli, the new upcoming business district centrally located in Mumbai. The surrounding area is under development and in a few years we should see more business houses around the hotel. Apart form this, I hope your stay was a pleasant one and look forward to welcoming you back soon.Warm regards,Nitesh Gandhi

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
於 2024 年 1 月住了 3 晚
fshm 於 2024年1月12日的回應
Greetings from Four Seasons Hotel Mumbai! I have noted your 6 out of 10 rating in regard to your recent stay with us and do apologise for not meeting your expectations. I hope that you will visit us again and give us an opportunity to welcome you back for a Four Seasons experience.Warm regards, Nitesh Gandhi

10/10 優異

Gunilla

於 2023 年 12 月住了 1 晚
fshm 於 2024年1月2日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 優異

Niranjana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
fshm 於 2024年1月2日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 優異

Elizabeth (OAKLAND)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, staff was very friendly and helpful. Its not a huge hotel but the rooftop bar is amazing. Definitely recommend going up for a drink and an appetizer. The remodeled room was nice but with the smog you don't really get a view of the ocean..
於 2023 年 12 月住了 1 晚
fshm 於 2024年1月2日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us and am delighted to know that you enjoyed your stay, especially your time at AER and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 優異

James (Atlanta)

於 2023 年 12 月住了 5 晚
fshm 於 2024年1月10日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us I hope that you will visit us again and look forward to welcoming you back. Warm regards, Nitesh Gandhi

10/10 優異

t

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional services, lovely room
於 2023 年 12 月住了 2 晚
fshm 於 2023年12月13日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us and am happy to hear that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
fshm 於 2023年12月7日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Tobias Emmer

6/10 一般

Stefan

伴侶同遊
讚好：整潔度和職員與服務
.
於 2023 年 10 月住了 2 晚
fshm 於 2023年11月29日的回應
Greetings from Four Seasons Hotel Mumbai!I have noted your 3 out of 5 rating in regard to your recent stay and am aware of your disappointment on not being able to visit AER as it was sold out on a particular day during your stay and apologise for the same. However I am glad to know that you were able to visit it in the course of your stay and do hope that the rest of your stay was a pleasant one. I hope that you will visit us again as we look forward to welcoming you back. Best regards,Gianni Costa

10/10 優異

Paul

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at one of the renovated rooms which was really nice with great views.
於 2023 年 11 月住了 2 晚
fshm 於 2023年11月18日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback. We are pleased to know that you enjoyed your stay in our renovated room. I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

10/10 優異

Victoria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous hotel!
Excellent stay at this fabulous hotel. Service is amazing. Room was spacious, immaculately clean and comfortable. Pool was wonderful and service here also fabulous. Restaurant is great for breakfast, lunch and dinner. Thoroughly recommend and hope to stay again. Special thanks to Sonali and team at the concierge who were super helpful and helped make our stay extra special.
於 2023 年 11 月住了 4 晚
fshm 於 2023年11月13日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am glad to learn that you enjoyed your stay, from the room accommodation and food, to your time at the Pool and the service provided by the hotel team.Your recommendation is most appreciated and look forward to welcoming you back again.Warm regards,Gianni Costa

6/10 一般

Hayley

讚好：整潔度和職員與服務
於 2023 年 11 月住了 5 晚
fshm 於 2023年11月13日的回應
Greetings from Four Seasons Hotel Mumbai! I have noted your 3 out of 5 rating in regard to your recent stay and do apologise for not meeting your expectations. In order to carefully review this, we request you to share some specific details regarding your experience as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again as we look forward to welcoming you back. Best regards,Gianni Costa

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
fshm 於 2023年11月6日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

6/10 一般

Helena

Vissa saker bra vissa dåliga
Rummen var fina och gymmet var bra. Baren på taket var super nice. Poolområder var dåligt. Jätte mycket duvor som flög runt och badade i poolen och hela poolområdet var under skugga mitt på dagen.
於 2023 年 10 月住了 4 晚
fshm 於 2023年11月2日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent stay. I am happy to know that you enjoyed your stay, especially the room and your time at the Gym and AER. I have also noted your feedback regarding the Pool which is well received.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay, professional staff
於 2023 年 10 月住了 2 晚
fshm 於 2023年10月31日的回應
Greetings from Four Seasons Hotel Mumbai! I am happy to hear that you had a good stay and enjoyed the service provided by the hotel teaml hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

10/10 優異

Aditya

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
fshm 於 2023年10月28日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Gianni Costa

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel with outstanding restaurant
Although the standard room was rather small I thought the hotel was excellent value considering the quality and location. Of particular note was the outstanding restaurant serving a variety of Indian and Asian cuisines - I wish I could have stayed longer to sample more of the dishes. The staff were all extremely attentive, helpful and friendly.
於 2023 年 10 月住了 2 晚
fshm 於 2023年10月12日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent visit. I am so pleased to know that you enjoyed your stay, from the location and room, to the food served at SanQi and the service provided by the hotel team.I hope that you will visit us again and look forward to welcoming you back, especially to SanQi.Warm regards,Gianni Costa

10/10 優異

Gagandeep

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Excellent hotel and great restaurants made this two day trip very memorable - Nitin at the front desk was very kind. SanQi is a great place to eat good Asian food. AER was a neat place tp hang around late night
於 2023 年 9 月住了 1 晚
fshm 於 2023年10月5日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback further to your recent stay with us. I am pleased to learn that you enjoyed your stay, especially your time at SanQi and AER.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

10/10 優異

Dara

讚好：整潔度、職員與服務和住宿狀況
Great hotel, great food and wonderful and helpful staff. The concierge manager Fagun, specifically went above and beyond not only to make our stay at the Four Seaons memorable but also helped us with our next stay at the Oberoi Delhi making it extra special as it was my girlfriends birthday. A
於 2023 年 9 月住了 2 晚
fshm 於 2023年10月4日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am so happy to hear that you enjoyed your stay with us, especially the food and the attentive service provided by our hotel team.I hope that you will visit us again and look forward to welcoming you back.Warm regards,Gianni Costa

8/10 不錯

david

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not as good as I hoped
Great staff and good service. Unfortunately the hotel room are looking dated and the tv system is very dated. Also the area isn’t the best.
於 2023 年 9 月住了 2 晚
fshm 於 2023年9月18日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback in regard to your recent stay with us. I am glad to know that you enjoyed the staff and service. I would like to take the opportunity to share that we are currently refurbishing our rooms in phases and look forward to welcoming you to our renovated rooms in the future.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 優異

bhaskar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff and a luxurious property
We had an issue but that was immediately acknowledged and addressed. Great staff and service. Views from our room were great. Would definitely stay there at every given opportunity
於 2023 年 9 月住了 1 晚
fshm 於 2023年9月13日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am so happy to hear that you enjoyed your stay and that our team members handled the issue promptly and to your satisfaction.I am glad to know that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 優異

jmk

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
all good
於 2023 年 9 月住了 5 晚
fshm 於 2023年9月12日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 優異

Selina

讚好：整潔度、職員與服務和住宿狀況
fshm 於 2023年9月8日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
fshm 於 2023年9月5日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 優異

MISS E

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Lovely stay at the Four Seasons, highlighted by Loki's seamless check-in. Enjoyed the gorgeous bathroom, bright, spacious room. Despite ongoing renovations, everything was discreet, not impacting the experience. Eagerly looking forward to coming back when renovations are complete. A truly comfortable and luxurious experience that leaves a lasting impression.
於 2023 年 8 月住了 2 晚
fshm 於 2023年8月9日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your positive feedback further to your recent stay with us. I am delighted to know that you especially enjoyed the room accommodation and the service provided during your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards,Sunil Narang

4/10 欠佳

Breena

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
This property is using a five star name with three star service and amenities. The management is terrible and there is no such thing as customer service from any higher level person. The cleaning staff were wonderful. There was one mistake where a personal item was removed from my room and it took quite some time to locate it. The hotel did not disclose that there would be construction going on at all hours and they did not provide alternate options to all of their closed amenities such as the rooftop bar. They wouldn’t let us use the lounge instead when the business center and other areas were closed.
於 2023 年 7 月住了 1 晚
fshm 於 2023年7月28日的回應
Greetings form Four Seasons Hotel Mumbai!Thank you for your sharing your feedback further to your recent stay with us and apologise for not meeting your expectations. Certain parts of our hotel are undergoing upgrades in phases and sincerely regret if this impacted your stay. However I am happy to hear that you enjoyed the service provided by our Housekeeping team and that we were successful in locating the personal item. Please be assured that all your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again and look forward to welcoming you back to an enhanced product in the future.Warm regards,Sunil Narang

10/10 優異

Ibrahim

於 2023 年 7 月住了 2 晚
fshm 於 2023年8月14日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 一般

Saeeda

多人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
The staff are helpful and friendly. Restaurant serves great food. The disappointment was the lack of adequate room cleaning.sheets were dirty, carpets dirty, the room was not vacuumed ( food particle on floor) curtains dirty and smells of cigarettes, cleaning staff smell bad( it is worth educating them about personal hygiene and even by them deodorants, the room after being busted by cleaning team smelled horrible.
於 2023 年 7 月住了 2 晚
fshm 於 2023年7月12日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback in regard to your recent stay. I am happy to hear that you enjoyed your experience at the restaurant and found our team members to be helpful and friendly. I have also noted your overall feedback in regard to Housekeeping and apologise for the lapses in service. The staff has also been briefed to make sure that personal hygiene standards are maintained.Please be assured that all your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and give us an opportunity to welcome you back.Warm regards,Sunil Narang

10/10 優異

HISATOSHI

於 2023 年 6 月住了 1 晚
fshm 於 2023年6月12日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating in regard to your recent stay with us. I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

2/10 很差

Elite

商務旅客
不滿：整潔度、職員與服務和住宿狀況
They have a problem in disclosing names. What stops them from doing so is bets known to them. My office had to cover the cost for all expenses incurred during my stay, My room was already full pre-paid. When my office called the hotel to deposit a certain amount to cover incidentals - the hotel wanted my office staff from Pune to visit hotel in Mumbai to pay other they could not collect the payment. They wanted a physical card only. NO QR code, NO CC auth, NO payment link. The front also does not come on call - only operators speak without names like bots easliy sound irritated when you call in the second time. Very very rigid team, behaviour and approach.
fshm 於 2023年5月30日的回應
Greetings from Four Seasons Hotel Mumbai!We once again thank you for your valuable feedback and apologise for the unpleasant experience.I hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience.Warm regards,Sunil Narang

2/10 很差

Elite

商務旅客
不滿：整潔度、職員與服務和住宿狀況
They have a big issue with disclosing names on call. Almost rigid on any/every request you make. The approach is very rigid and reverse of what you actually expect from a hotel. Small request like making a pre-payment to them is not acceptable to them. They would want you to pay only 72 hours before your check in etc etc.
fshm 於 2023年5月26日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback further to your recent stay with us. Four Seasons Hotels & Resorts are known worldwide for providing exceptional services for all our valued guests. Therefore it is indeed concerning for us to have let you down with an unpleasant experience which led to an unpleasant stay. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and give us the opportunity to welcome you back for a true Four Seasons experience.Warm regards,Sunil Narang

10/10 優異

Paresh

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 1 晚
fshm 於 2023年5月8日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating in regard to your recent stay with us.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

10/10 優異

Kenji

家人同遊
讚好：整潔度、職員與服務和住宿狀況
到着してお水を用意してくれたり、アップグレード、素早く漏れのないご案内と完璧な対応でした。
於 2023 年 4 月住了 2 晚
FSHM 於 2023年4月17日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 5 out of 5 rating during your recent stay with us and am happy to hear that you enjoyed your stay, especially the upgrade and arrival experience.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang

6/10 一般

Wayne

伴侶同遊
讚好：整潔度
The hotel is undergoing renovations as well huge building works going on directly next door. This meant our stay wasn’t the most pleasant and added to the issues we had with our room and lounge experience.
於 2023 年 3 月住了 1 晚
FSHM 於 2023年3月30日的回應
Greetings from Four Seasons Hotel Mumbai!Thank you for sharing your feedback and apologise for the inconvenience caused. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us.I hope that you will visit us again and look forward to welcoming you back for a true Four Seasons experience.Warm regards,Sunil Narang

10/10 優異

Frank

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good customer service
The staff was very friendly and helpful. The room was spacious and comfortable.
於 2023 年 2 月住了 2 晚
FSHM 於 2023年2月14日的回應
Greetings from Four Seasons Hotel Mumbai! Thank you for your 10 out of 10 rating during your recent stay with us and am pleased to learn that you enjoyed your stay.I hope that you will visit us again and look forward to welcoming you back. Warm regards, Sunil Narang