few staff members need retraining of guest handling skills, its either a training issue or hiring problem. Nishant (Director) & Sameer as seasoned professionals managed couple of embarrassing situations. Thanks to the two men who are seen almost attending everything in my observation. our stay would not have been memorable without these two.
Tarun
於 2024 年 1 月住了 4 晚
10/10 優異
Jayaprakash
家人同遊
2024年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jayaprakash
於 2024 年 1 月住了 4 晚
10/10 優異
Jayaprakash
家人同遊, 親子同遊
2024年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jayaprakash
於 2024 年 1 月住了 3 晚
6/10 一般
Ankit
家人同遊
2023年12月29日
讚好:職員與服務和客房舒適度
不滿:整潔度
I had to wait for 1-2 hrs before checking, the room was not ready by 3 PM and we finally get to check in at 5 PM.
Room was not very functional when we get in, bathroom were not very clean. TV we’re not working properly, we had to call house keeping so many times. Also there were some dirty dishes kept outside the room for the entire duration of the stay.
Ankit
於 2023 年 12 月住了 1 晚
10/10 優異
Mandar
家人同遊
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed in 2 Bedroom Lake View Apartment. Very spacious apartment, With Kitchen and Refrigerator. The room service folks Vithoba and Rajesh took good care of our room with daily cleaning and did a great job. Access to Renaissance was awesome. We had Breakfast included and both Marriott and Renaissance were awesome with ton of choices. Overall a nice stay. Renaissance is much modern but does not have the large 2 Bed Rooms.
Mandar
於 2023 年 11 月住了 6 晚
6/10 一般
真實旅客
家人同遊
2023年11月5日
讚好:整潔度、職員與服務和客房舒適度
They need to have a much better swimming pool and a indoor badminton court