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孟買戈爾甘麗笙酒店的評價

4.5 out of 5
孟買戈爾甘麗笙酒店
Junction of S.V. Road & Veer Savarkar, Flyover, Goregaon (West), Mumbai, Maharashtra

評價

7.8

不錯

10 分評分，優異；239 則評價中有 79 則" "
8 分評分，不錯；239 則評價中有 98 則" "
6 分評分，一般；239 則評價中有 30 則" "
4 分評分，欠佳；239 則評價中有 15 則" "
2 分評分，很差；239 則評價中有 17 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

8.4/10 

設施服務

8.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
孟买很棒的酒店
很棒
於 2018 年 10 月住了 4 晚
Dhananjay Vishwakarma 於 2018年11月7日的回應
Dear Valued Guest, Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is delighted to hear that you enjoyed our facility and services and we sure we will maintain the same kind of enthusiasm and service in the future. We look forward to welcoming you back at Radisson Mumbai Goregaon in the near future. Kind Regards, Dhananjay Vishwakarma Front Office Manager

6/10 一般

真實旅客

不滿：職員與服務
not good service!
酒店抠门，水和毛巾不要都不给。服务差劲，打了电话几小时没人来。早饭很一般，没啥吃的。
於 2017 年 7 月住了 7 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
good location of Exhibitors
After shower, water flows out of shower room.

8/10 不錯

Jean (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice facilities and good service. Restaurant not bad.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for business trip to Bombay Exhibition Center
The front desk and gate security people are very friendly. The location is very convenient for BEC. Breakfast is nice.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The location is great
The location is great for people who needs to attend exhibition in Goregoan Exhibition center. The staff is nice to arrange either hotel car (600 Rs. for one way trip to exhibition center), or outside taxi (Rs. 350 for one way trip to exhibition center). The restaurant is great. On the last day, we had a flight to catch at night after the exhibition. The reception was kind to offer us a room for 20 min to take shower. The overall experience is good. We will stay here again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to Goregoan Exhibition Center
For people attending exhibition at Goregoan Exhibition Center, the location is very satisfactory as it takes 15-20 min to reach in normal traffic. The facilities are in good quality though some parts need to be renewed such as shower tab. There is some leaking problem in the washroom as well. Breakfast is very good and staff are professional. I will stay here again next time I go to Mumbai for exhibition.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

Wang Jen Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
客房清潔度相較其他飯店屬優等，設施不算豪華但一應俱全

10/10 優異

vishal

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing experience. Ubaid , Jay and Reetika at the front desk were incredible. Will come back again for the hospitality.
於 2024 年 3 月住了 1 晚

10/10 優異

Prashantha

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff great. Enjoyed breakfast buffet.
於 2024 年 2 月住了 2 晚

10/10 優異

vijay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
number 1 Food quality
於 2024 年 1 月住了 1 晚
Pavan Mishra 於 2024年2月1日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

8/10 不錯

Brendan

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was great overall. The breakfast choices were amazing. The staff extremely friendly and helpful. My only negative criticism is that the shower could be kept a little cleaner. Otherwise overall a great experience!
於 2024 年 1 月住了 6 晚
Pavan Mishra 於 2024年2月1日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

10/10 優異

Hemant (Monroe Twp)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Pavan Mishra 於 2024年2月1日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

8/10 不錯

Harsha

讚好：整潔度、職員與服務和住宿狀況
Property is in good condition, clean and maintained well. The location is good on main road
於 2023 年 11 月住了 8 晚

10/10 優異

Fayaz

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Food was good, rooms clean, would like to have carpet in room instead wood like floor
於 2023 年 11 月住了 3 晚

10/10 優異

Nicola

於 2023 年 11 月住了 1 晚
Pavan Mishra 於 2024年2月1日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

4/10 欠佳

ankur

家人同遊
不滿：職員與服務、設施服務和住宿狀況
It has no class as per the group Radisson. Overall we had a terrible stay, highly not recommended.
於 2023 年 11 月住了 3 晚
Pavan Mishra 於 2023年11月21日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Mumbai Goregaon

10/10 優異

Dominic

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay , eat and relax
The staff were so friendly and very accommodating , they listen
於 2023 年 9 月住了 2 晚
Pavan Mishra 於 2023年10月1日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

10/10 優異

Dominic

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay !
Amazing Stay , nice pleasant staff
於 2023 年 8 月住了 2 晚
Pavan Mishra 於 2023年9月4日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

8/10 不錯

Chandramouli

於 2023 年 6 月住了 1 晚

10/10 優異

mahesh

讚好：整潔度、職員與服務、設施服務和住宿狀況
service with a smile the word no or cant was never used
於 2023 年 2 月住了 9 晚

8/10 不錯

Dvir

於 2022 年 9 月住了 2 晚
Pavan Mishra 於 2022年10月30日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2022 年 10 月住了 3 晚
Pavan Mishra 於 2022年10月30日的回應
Dear Guest,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Radisson Mumbai Goregaon

10/10 優異

Gokul

於 2022 年 4 月住了 1 晚

6/10 一般

Mayank

讚好：整潔度、設施服務和住宿狀況
The check-in was smooth. I appreciate they helped me check-in earlier. There were few problems to the washroom door inside the door which took around 45 mins to be fixed, which I didn't like to be honest. Another thing the right door key was not provided. Initially I stayed for an hour without electricity in the room. Even after calling multiple times I got the right key after 1-1.5 hours of my checkin.
於 2022 年 4 月住了 1 晚

8/10 不錯

Deepak

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

Bhumesh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel!
於 2021 年 9 月住了 2 晚

8/10 不錯

Ketan

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mumbai
Wonderful stay for a night
於 2020 年 12 月住了 1 晚

4/10 欠佳

真實旅客

讚好：整潔度、職員與服務和住宿狀況
We understand it’s covid times but the food was very disappointing.The menu is so limited and if ur staying for more than 2 days u are ready to bawl your eyes out! Plus they take an average of 45 minutes even for a simple sandwich.Other than the food everything was as usual amazing!
於 2020 年 9 月住了 3 晚
PAWAN MISHRA (FRONT OFFICE MANAGER) 於 2020年9月29日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Mumbai Goregaon

10/10 優異

真實旅客

於 2020 年 8 月住了 2 晚
Shashank Pathak 於 2020年8月26日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

8/10 不錯

真實旅客

於 2020 年 2 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
happy with this hotel.
於 2020 年 2 月住了 1 晚
Shashank Pathak 於 2020年2月26日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
Shashank Pathak 於 2020年2月21日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

4/10 欠佳

Harsha (Goregaon. Mumbai)

不滿：整潔度和職員與服務
My expectations for this Radisson were high, sadly disappointed. Service was terrible. Breakfast was not at all upto standards expected .Tables were not spotless, floor under counter were not swept - observed for two days in a row . Called Room service no answer, rang up front desk to connect no answer... After frustrating half hour I gave up idea of eating in the room , staff were okay but not impressed. Sorry but I don’t see myself ever staying at this place.
於 2020 年 2 月住了 5 晚
Shashank Pathak 於 2020年2月20日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Mumbai Goregaon

10/10 優異

真實旅客

讚好：整潔度和職員與服務
於 2019 年 12 月住了 5 晚
Shashank Pathak 於 2020年1月20日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent breakfast Good location Very clean Newly renovated
於 2019 年 12 月住了 3 晚
Shashank Pathak 於 2019年12月18日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

6/10 一般

Matthew

於 2019 年 11 月住了 5 晚

6/10 一般

Hemang

於 2019 年 11 月住了 2 晚

6/10 一般

真實旅客

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Zimmer wurden nicht richtig gereinigt, Frühstück mässig, leider im großen und ganzen Enttäuschend
於 2019 年 11 月住了 4 晚
Shashank Pathak 於 2019年12月9日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I have addressed your issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Mumbai Goregaon

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
trevligt hotell med hög säkerhet...rent och snyggt ..och bra frukost och det bästa är poolen på vån 9. bra tv utbud och wifi funkar perfekt..
於 2019 年 11 月住了 4 晚
Shashank Pathak 於 2019年11月21日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

8/10 不錯

Vijaya Bhaskar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Shashank Pathak 於 2019年10月7日的回應
Dear Mr.Bhaskar, Greetings of the day! I have come across your feedback through the Guest Satisfaction Survey, Thank You for taking time and reverting back to us. We have noticed that we did not meet your expectations for your overall stay with us. At the very onset, please accept my sincere apologies on behalf of my entire team, Radisson prides itself in providing exceptional services to every guest who visits the hotel and in your case we were not able to meet up the same. There is no excuse, for what I am sure has left a negative impression about the hotel service and product. Please be rest assured that we will take every possible step to ensure better customer satisfaction. May I request you for your direct number and a convenient time to personally speak with you. Warm Regards Shashank Pathak Front Office Manager

10/10 優異

Taekwon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Soso
於 2019 年 6 月住了 10 晚
Shashank Pathak 於 2019年7月10日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2019 年 5 月住了 2 晚
Shashank Pathak 於 2019年7月10日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Mumbai Goregaon

2/10 很差

真實旅客

商務旅客
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
staff at desk service is very poor, seems they dont like customers who books the hotel through agencies
於 2019 年 5 月住了 2 晚
Shashank Pathak 於 2019年5月9日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I have addressed your issue with our frontdesk team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Mumbai Goregaon

10/10 優異

Syareena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well taken care of
Very friendly staff who provided advice and recommendation. Really felt taken care of from the doorman to concierge, waiters and Spa masseuse.
於 2019 年 4 月住了 1 晚
Shashank Pathak 於 2019年5月21日的回應
Dear Syareena, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Mumbai Goregaon

10/10 優異

Amit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Shashank Pathak 於 2019年4月29日的回應
Dear Guest Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area. Sincerely, Shashank Pathak Front Office Manager Contact:-9594971629 Radisson Mumbai Goregaon

8/10 不錯

Mr (London)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The as shower leaked, TV did not have western channel And the ironing boards really need to be better for a Radisson hotel... the cheese was stale and the same block appear to be placed served to eat. I know this as was there for 9 nights.. and passionate for cheese.
於 2019 年 3 月住了 9 晚
Shashank Pathak 於 2019年3月26日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson Mumbai Goregaon we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Mumbai Goregaon

8/10 不錯

真實旅客

於 2019 年 3 月住了 2 晚
Shashank Pathak 於 2019年4月29日的回應
Dear Mr Guest Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Mumbai Goregaon we thank you for your business and we hope to see you again when your travels bring you back to the area. Sincerely, Shashank Pathak Front Office Manager Contact:-9594971629 Radisson Mumbai Goregaon