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孟買大使酒店的評價

4 out of 5
孟買大使酒店
Veer Nariman Road, Churchgate, Mumbai, Maharashtra

評價

7.6

不錯

10 分評分，優異；161 則評價中有 49 則" "
8 分評分，不錯；161 則評價中有 58 則" "
6 分評分，一般；161 則評價中有 34 則" "
4 分評分，欠佳；161 則評價中有 8 則" "
2 分評分，很差；161 則評價中有 12 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

7.2/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Kuo wei

Pramod Kulkarni 於 2016年6月4日的回應
Thank you for your rating

10/10 優異

Dhruv

讚好：整潔度、職員與服務和住宿狀況
Explore Mumbai from Ambassdor major attractions are nearby and mazing taxi service will get you at a reasoable price. Excellent food options right outside the hotel
於 2024 年 3 月住了 2 晚
Manvendra Rashk - GM 於 2024年5月7日的回應
Dear Guest,Thank you for choosing Ambassador Hotel as your base for exploring Mumbai! We're thrilled to hear that you found our location convenient for visiting major attractions and that you enjoyed the taxi service we facilitate. We strive to provide our guests with excellent access to the city. If you need any further assistance during your stay, feel free to reach out. We hope you continue to have a wonderful time exploring Mumbai!Regards, Dear Guest,Thank you for choosing Ambassador Hotel as your base for exploring Mumbai! We're thrilled to hear that you found our location convenient for visiting major attractions and that you enjoyed the taxi service we facilitate. We strive to provide our guests with excellent access to the city. If you need any further assistance during your stay, feel free to reach out. We hope you continue to have a wonderful time exploring Mumbai!Regards, Manvendra Rashk - General Manager - General Manager

10/10 優異

MNAISH

讚好：整潔度
於 2024 年 3 月住了 1 晚
Manvendra Rashk - GM 於 2024年5月7日的回應
Dear Guest,Thank you for your rating and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

Sunit

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious rooms. Very helpful and accommodative staff. Good location.
於 2024 年 2 月住了 19 晚
Manvendra Rashk- General Manager 於 2024年3月21日的回應
Dear Guest,Thank you for your kind feedback! We are thrilled to hear that you enjoyed the spacious rooms and found our staff to be helpful and accommodating. We take pride in our prime location, and it's fantastic to know that it added to your overall experience. We hope to welcome you back to Ambassador Hotels soon!Regards, Manvendra Rashk- General Manager

8/10 不錯

Roger

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
In a great location by Marine Drive, with good nearby restaurants and shopping opportunities. Also a short walk away from several key locations.
於 2024 年 1 月住了 2 晚

8/10 不錯

Ursula

讚好：整潔度和客房舒適度
於 2024 年 2 月住了 3 晚

6/10 一般

Rajan

商務旅客
讚好：職員與服務
不滿：住宿狀況
Below average hotel
Went for a week and on work and with the wife, was very disappointed. Rooms are very old and dated and the hotel is out of date. We managed however and probably will not stay there again.
於 2024 年 1 月住了 7 晚

10/10 優異

R

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very fancy and luxurious hotel
The Ambassador is a very nice hotel and we had a great stay. Their lobby is very fancy and our room had a lovely seating area as well as a marble bathroom! Bed was very comfortable. It's a little bit far from the area that we wanted to visit like Fort and gateway to India but otherwise it is a perfect hotel.
於 2024 年 1 月住了 3 晚

10/10 優異

Vinay

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

6/10 一般

Bijan

讚好：整潔度和職員與服務
不滿：住宿狀況
I have stayed in this Hotel numerous times and have satisfied with it. However the time I found the rooms quiet rundown and in need of renovations. The staff were very helpful and efficient as they had been in previous stays
於 2024 年 1 月住了 7 晚

10/10 優異

Erik

於 2023 年 12 月住了 6 晚

2/10 很差

Anant (SEATTLE)

於 2023 年 12 月住了 2 晚

10/10 優異

Moonisha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked this hotel for a couple of days to spend with my parents in Mumbai. The staff were so lovely leaving us with such good memories of our few days in Mumbai. They were super helpful, very polite and dealt with any queries as soon as possible. They also made a cake and decorated the room with balloons for my mother’s birthday when I asked them for just a little something. They made a whole cake! Thank you once again to all the staff, and the desk staff! You all really made our stay nice and easy and very memorable. The only meal we had at the hotel was the buffet breakfast, and again the selection on offer each day was delicious. The chef also memorised my omelette order after the 1st day and would make it for me each morning. The staff would regularly refill out teas/coffees as and when we wanted. I’ve stayed at many hotels and the service received at the Ambassador has truly been one of the best I’ve experienced.

2/10 很差

Adnane

於 2023 年 11 月住了 2 晚

10/10 優異

Nanda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good stay. Attentive and caring staff, always helpful and friendly.
於 2023 年 11 月住了 4 晚

8/10 不錯

David Antonio

讚好：整潔度、職員與服務和住宿狀況
Very recommended!
My experience was really great. The hotel is near to Marine Bay and some really cool restaurants that mixes the traditional indian food with foreign spices. Museum and Flora Fountain are not so far away. I arrived late and the personal were kind enough to authorize me a late check-out.
於 2023 年 9 月住了 1 晚

10/10 優異

RAUF

於 2023 年 7 月住了 3 晚

10/10 優異

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fully recommended for a quiet and convenient stay.
Quiet and convenient character hotel. The security and staff were courteous and very useful in chatting to Taxi and Uber drivers. It was a pleasant stay in a clean and quiet hotel. Full recommended.
於 2023 年 1 月住了 4 晚
Ambo 於 2023年7月7日的回應
Dear GuestI’m so happy to hear you are pleased with us. Ambassador Hotels strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.We count ourselves lucky to have you as a customer. It’s people like you that inspire us.Thank you again! RegardsManvendra RashkGeneral Manager

8/10 不錯

prashant

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚
Ambo 於 2023年7月7日的回應
Dear Mr. PrashantGreetings from The Hotel Ambassador, MumbaiWe are happy to hear you are pleased with us. Ambassador Hotels strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.We count ourselves lucky to have you as a customer. It’s people like you that inspire us.Thank you again! RegardsManvendra RashkGeneral Manager

8/10 不錯

Varun (Rocklin)

商務旅客
they have to up their game for the location
於 2022 年 5 月住了 4 晚
Manvendra Rashk -GM 於 2022年6月20日的回應
We appreciate you for taking the time to share a positive feedback for your recent stay with us! Thank you so much for the appreciative words for our hospitality. We are really grateful to you for your kindness. We are looking forward to your next visit during which we hope to delight you even more with our products and services.

10/10 優異

Amha

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 10 晚
Ambo 於 2023年7月7日的回應
Dear GuestGreetings from The Hotel Ambassador, MumbaiThank you so much for your rating! We are glad you had an amazing stay and that we could make your stay comfortable and enjoyable. We hope to welcome you back soon!RegardsManvendra RashkGeneral Manager

2/10 很差

Arun

於 2022 年 5 月住了 1 晚
Manvendra Rashak - General Manager 於 2022年6月10日的回應
Thank you for staying with us. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 優異

Mordechai

於 2022 年 5 月住了 3 晚
Manvendra Rashk 於 2022年6月1日的回應
Thank you for your rating and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 一般

Saqib

商務旅客
讚好：整潔度和職員與服務
Location is prime, staff is good, but the property maintenance and amenities can be better.
於 2022 年 5 月住了 1 晚
Manvendra Rashk - GM 於 2022年6月20日的回應
First of all I would like to thank you for staying with us. We have noted your valuable comments and are indeed grateful for mentioning and taking efforts for few good words towards our team services. We would also like to update that we are undergoing renovations to our property in a timely phased manner. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Ami

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is neat and well maintained. No mould in rooms or bathroom. Smells fresh. In room dining service is good and the food is amazing!
於 2022 年 4 月住了 1 晚
Manvendra Rashk -General Manager 於 2022年5月14日的回應
Dear Guest, We appreciate you for taking the time to share a positive feedback for your recent stay with us! Thank you so much for the appreciative words for our hospitality. We are really grateful to you for your kindness. We are looking forward to your next visit during which we hope to delight you even more with our products and services.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This was my first time staying at the Ambassador. Fantastic location with easy access to all the major attractions with easy access to public transport, restaurants and entertainment. The service is excellent and all the staff are very personable and welcoming. Mr. Manvendra Rashk, the general manager, was very particular and went above and beyond in making certain that the quality of the services at the hotel are excellent. The quality of the room surpassed our expectations. Will definitely plan on using this hotel in my future visits to Mumbai.
於 2022 年 3 月住了 6 晚
Manvendra Rashk - General Manager 於 2022年4月26日的回應
Thankful and grateful to your review mentioned above we are glad that you had a comfortable stay with our hotel. We will continue to add more values and comfort to your future stays with us.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had a very comfortable stay at the Ambassador with family. Location is extremely convenient and many shopping/eating/tourist places are within walking distance. Transport is very easy to get. Facility is great, food is very good and hospitality is unmatched.
於 2021 年 8 月住了 1 晚
Manvendra Rashk - General Manager 於 2021年10月30日的回應
Thank you for your kind words, we are extremely humbled. This will surely encourage us to scale greater heights of excellence, thank you once again. We look forward to the pleasure of welcoming you again and would be delighted to assist you with any requirements.

8/10 不錯

Yogesh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always stay at ambassador as conveiniant and easy for me while I do my running around
於 2020 年 3 月住了 1 晚
Manvendra Rashk 於 2020年3月16日的回應
Dear Guest, Greeting from The Ambassador – Mumbai..!! Thank you for taking your time out to review us We are delighted to know that you enjoyed your stay with us and have rated us truly valuable and memorable Thank you once again and we hope to create more such memories time and again Warm Regards, Manvendra Rashk General Manager

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚
Vaibhav Pai 於 2020年2月12日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay and we are happy to learn that you enjoyed our services and facilities. We greatly value your patronage and look forward to the pleasure of welcoming you back to your 'home' The Ambassador - Mumbai Warm Regards, Vaibhav Pai Front Office Manager The Ambassador -Mumbai

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Vicinity to Marine drive. The staff was courteous and prompt.
於 2020 年 1 月住了 1 晚
Vaibhav Pai 於 2020年2月2日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay and we are happy to learn that you enjoyed our services and facilities. We greatly value your patronage and look forward to the pleasure of welcoming you back to your 'home' The Ambassador - Mumbai Warm Regards, Vaibhav Pai Front Office Manager The Ambassador -Mumbai

6/10 一般

Oystein

不滿：住宿狀況
Good location
Good location, especially for the Mumbai marathon which was our reason for coming to Mumbai. There is a definite need for an upgrade. AC/light controller didn’t work, it either went to the coldest or the hottest setting. The control chip was hanging by a wire outside the wall socket. A hole in the bathroom wall, big enough for a mouse. Didn’t see one, but ants seem to enjoy this grand entrance to the facilities. They were painting the hall walls outside our room in the evening and night instead of daytime only. Paint smell and constant noise outside our room was not desirable. Will probably pick a different hotel next time, if rooms are available. If not, I can stay here again.
於 2020 年 1 月住了 2 晚
Vaibhav Pai 於 2020年2月2日的回應
Dear Mr. Oystein, Greetings from The Ambassador - Mumbai! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. Please allow me to express sincerest apology on behalf of myself and team for not meeting your expectations. At The Ambassador - Mumbai we strive to provide a superior service experience for every guest, therefore your feedback is utmost important to us. We request you to not judge us solely on this experience and hope that you visit us again so that we can offer renowned service Warm Regards, Vaibhav Pai Front Office Manager The Ambassador - Mumbai Delete Response

10/10 優異

真實旅客

讚好：整潔度和職員與服務
reception smile
於 2020 年 1 月住了 1 晚
Vaibhav Pai 於 2020年2月2日的回應
Dear Guest, Greetings from The Ambassador - Mumbai! Thank you for your patronage to our hotel and for taking time to share your valuable feedback with us. It is our constant endeavor to provide guests with high standards of personalized service and efficiency, your words of praise have been shared with all. Our people awaits to receive such a positive review as this inspires and motivates them to achieve great height of excellence through service. Assuring our best services and looking forward to the pleasure of welcoming you back to the hotel. Warm Regards, Vaibhav Pai Front Office Manager The Ambassador - Mumbai

10/10 優異

真實旅客

讚好：整潔度和職員與服務
There was some noise from the AC. Otherwise all fine.
於 2019 年 12 月住了 8 晚
Vaibhav Pai 於 2020年1月7日的回應
Dear Guest, Greetings from The Ambassador - Mumbai! Thank you for your patronage to our hotel and for taking time to share your valuable feedback with us. It is our constant endeavor to provide guests with high standards of personalized service and efficiency, your words of praise have been shared with all. Our people awaits to receive such a positive review as this inspires and motivates them to achieve great height of excellence through service. Assuring our best services and looking forward to the pleasure of welcoming you back to the hotel. Warm Regards, Vaibhav Pai Front Office Manager The Ambassador - Mumbai

2/10 很差

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Not recommended
Positive parts: #1. Housekeeping services. Room was clean. Negative parts: #1. Smoking rooms located on same floor as non smoking. At times my room was full of cigarette smoke smell. #2. Construction noise. #3. Overwhelming smell of epoxy from construction. #4. FOOD POISONING from room service food. I lost 2 of my 3 days in Mumbai due to the sickness. I was here for work and could not work. When I told reception I got food poisoning from the food a girl suggested I only sick from the weather. I had already been here 6 weeks, adjusted to the climate and heat was not the problem. Again at checkout, as I paid 1800rs for the food that made me vomit, she suggested it was something in the air. 5. Except for housekeeping and luggage men, the employees had a negative vibe.
於 2019 年 8 月住了 1 晚
Vaibhav Pai 於 2019年9月22日的回應
Dear Guest, Greetings from The Ambassador - Mumbai! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. Please allow me to express sincerest apology on behalf of myself and team for not meeting your expectations. At The Ambassador - Mumbai we strive to provide a superior service experience for every guest, therefore your feedback is utmost important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent this unfortunate experience in future occurrence. We request you to not judge us solely on this experience and hope that you visit us again so that we can offer renowned service Warm Regards, Vaibhav Pai Front Office Manager The Ambassador - Mumbai

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's nice property to stay ,. It located in amazing place and it has easy access too.. I loved it
於 2019 年 8 月住了 1 晚
Vaibhav Pai 於 2019年8月6日的回應
Dear Guest, Greetings from The Ambassador - Mumbai! Thank you for your patronage to our hotel and for taking time to share your valuable feedback with us. The entire hotel team joins me in thanking you for the appreciation on your amazing experience. Your positive feedback has been shared with the hotel team and is immensely happy to receive your kind words for our hotel property and location. We look forward to the pleasure of your continued visits and assure you of our best service at all times. Warm Regards, Front Office Manager

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The Ambassador is a outstanding hotel in almost every way except the front desk staff could be a bit more pleasant and make the guests feel more welcome. This is the only hotel i stay at when i travel to Mumbai and think that restaurant staff , food quality ,room service ,housekeeping and general staff go far beyond expectations but front desk made me feel a bit unwelcome especially after staying here on multiple occasions. I will be returning in April and hopefully this very small issue will be a misunderstanding and the room service most certainly made up for this issue. The service provided by Mahendra was exceptional and food and beverages were delivered with a positive and happy smile. Keep up the great work.
於 2019 年 5 月住了 2 晚
Vaibhav Pai 於 2019年5月6日的回應
Dear Guest, Greetings from The Ambassador Hotel - Mumbai Thank you for your patronage to our hotel and for taking the time to share your experiences with us. It is a great pleasure to know that the team created memorable experiences during your visit. The team at The Ambassador - Mumbai joins me in thanking you for the appreciation and generous response of our food and beverages, service and facilities offered at our hotel. Your appreciation will encourage all of us to scale greater heights of excellence. However, I have keenly noted on the short comings that you have highlighted with our front desk and have them seriously worked on, we look forward to welcome you again giving us another opportunity to regain your trust in our services. Thank you! Warm Regards, Vaibhav Pai Front Office Manager The Ambassador -Mumbai

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is excellent and the hotel has kept its charm from years back when I stayed there
於 2019 年 3 月住了 3 晚
Vaibhav Pai 於 2019年4月5日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We take pride to say our Hotel is located in one of the most sort after location with neighboring tourist destination and iconic landmarks, I am happy to know you have enjoyed our Hotel location. Our dedicated Hotel staff takes a lot efforts to ensure we retain the beauty and charm of our Hotel as that makes us stand out from our contemporaries. We greatly value your patronage and look forward to the pleasure of welcoming you back to your 'home' The Ambassador Warm Regards, Front Office Manager The Ambassador -Mumbai

6/10 一般

MOHAMMED

讚好：整潔度
不滿：客房舒適度
معقول
الخدمة لاتوازي القيمة لايوجد حاجز صوت ازعاج في ممرات الغرف الموقع قريب من البحر
於 2019 年 3 月住了 3 晚
Vaibhav Pai 於 2019年4月30日的回應
Dear Mr. Mohammed, Greetings from The Ambassador - Mumbai! Thank you for your patronage to our hotel and for taking the time to share your experiences with us. I deeply regret to know on your disappointment with uncomfortable stay and I sincerely apologize on behalf of myself and team.Your feedback have been duly noted and will be discussed with hotel team to ensure necessary measures are adopted to improve them We look forward to welcoming you back to The Ambassador - Mumbai soon, giving us another opportunity to regain your trust in our services. Warm Regards, Vaibhav Pai Front Office Manager The Ambassador - Mumbai

8/10 不錯

真實旅客

於 2019 年 3 月住了 6 晚
Front Office Manager 於 2019年4月4日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We are glad to know that you have recognized the services rendered by us. However we will continue to add more values and comfort to your future visits with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team

8/10 不錯

Paul

讚好：整潔度、職員與服務和客房舒適度
Good, but needs an update.
Great location, close to many good restaurants, Mumbai cricket club, Churchgate station and an easy walk to Gateway to India. Rooms were clean, but the decor was very dated. The outside of the property looks quite run down.
於 2019 年 3 月住了 1 晚
Front Office Manager 於 2019年5月3日的回應
Dear Mr. Paul, Greetings from The Ambassador - Mumbai ! Your valued review holds the utmost importance for us and we take every feedback under serious consideration. We apologize for such unpleasant experience during your stay with us. We are currently undergoing up-gradations to our property in a timely phased manner. We do hope that you give us another chance to make up for this stay, we will strive to make it memorable for you. Please do let me know If I could be of any assistance in the near future. Regards, Vaibhav Pai Front Office Manager The Ambassador - Mumbai

6/10 一般

Madhukar

讚好：客房舒適度
不滿：整潔度和住宿狀況
Lost glory in a thriving world
The ambassador is a shadow of itself. In an area that’s thriving for business and leisure travel - it’s a right priced and sized hotel if you don’t want to stay at one of the luxury brands Nextdoor - but they need to define their space and not compromise on the basics that are non negotiable and locally not expensive - the in house cafe food was poor, cleanliness in bathroom was average - quality of linen was very poor. Proximity to marine drive where one can enjoy outdoors is a major plus and they just need refocus and some $$ upgrades
於 2019 年 3 月住了 1 晚
Vaibhav Pai 於 2019年4月6日的回應
Dear Madhukar, Thank you for sharing detailed feedback of your stay, it was indeed a pleasure having you with us during your recent visit to Mumbai I deeply regret to hear that your overall experience did not live up to your expectations and I sincerely apologize on behalf of myself and team. This is not how we wish our guest to experience our services as our team’s prime endeavor is to provide high hospitality standards and impeccable services. I have keenly noted on the short comings that you have highlighted and have them seriously worked on with my hotel team and ensure necessary measures are adopted to improve them. We look forward to welcoming you back to The Ambassador - Mumbai soon, giving us another opportunity to regain your trust in our services. Warm Regards, Front Office Manager The Ambassador - Mumbai

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 2 晚
Front Office Manager 於 2019年4月4日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We are glad to know that you have recognized the services rendered by us. However we will continue to add more values and comfort to your future visits with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team

10/10 優異

Niks (New York)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location. Location. Location. Anyone who has lived in Mumbai will know about the location of this hotel. The marine drive is exactly 90 seconds walk (yes, I did calculate it) and Churchgate is 3mins walk. Absolutely amazing location. The staff is very nice and friendly. Breakfast menu is exhaustive and room service is at the same rate as restaurant menu.
於 2019 年 2 月住了 13 晚
Vaibhav Pai 於 2019年4月6日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay and I am happy to learn that you enjoyed the location of our Hotel and services too. Your compliments about the staff services and breakfast menu in particular delights me and it gives me great pleasure to share it with the team We greatly value your patronage and look forward to the pleasure of welcoming you back to your 'home' The Ambassador Warm Regards, Front Office Manager The Ambassador -Mumbai

8/10 不錯

CHANG BO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
크게 나쁘지도 & 그렇게 완벽하지도 않은 SO SO한 호텔...
사진에 있는 객실 사진보다는, 실제 객실은 조금 노후화 되어 있습니다. 샤위기 수압 및 온도는 적절하나 & 변기 플러싱 능력이 조금 부족합니다. 함께 숙박한 동료들의 방을 방문해 본 바, 환기팬의 성능도 좀 떨어지고 & 욕조 물배수구에서 악취가 올라 오기도 합니다. 객실 내, 층간 소음은 덜 하지만, 복도에서 주고 받는 소리가, 객실에서 다 들리는 단점.... 호텔 위치는 다소 조용한 곳에 위치해 있습니다. 호텔에서 1분만 걸어 나가면 바다가 보이지만, 해변이 없어서 그냥 바라만 보는 바다..... 호텔을 나서서 우측으로 1분쯤 걸어 나가면 바다가 보이고, 다시 우측으로 2분 정도 걸어가면 " Naturals " 라는 천연 아이스크림 가게가 있습니다. 한국 본젤라또 가격의 1/3 금액으로, 맛있는 아이스크림을 즐길 수가 있습니다. 호텔을 나서서 좌측으로 1~2분 걸어가면 " WOK EXPRESS " 라는 중국 음식 포장 전문 식당이 있습니다. 가게에서 식사도 가능하며 RS210 정도로 한끼 식사가 가능합니다. 이 식당 근처에 " MOCKINGBIRD"라는 까페가 있는데, 식사 및 주류를 판매하는 곳입니다. 비교적 음식 콸러티도 좋고 & 분위기도 좋고 & 영어로 대화도 가능 & 무료로 보드 게임도 가능합니다만, 다만 가격이 조금 비싼 편입니다. 조금더 올라가면 3~4분 거리에 버거킹이 있는데, 한국의 버거킹 맛과는 180도 다르기에, 비추입니다.
於 2019 年 2 月住了 16 晚
Front Office Manager 於 2019年4月4日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We are glad to know that you have recognized the services rendered by us. However we will continue to add more values and comfort to your future visits with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team

6/10 一般

真實旅客

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
I reserved one room for my wife friends and reception made many problems for them.while they could mail me and ask about that in the meanwhile I talked to them by mobile , yet they made another problem .after one hour it was solved
於 2019 年 3 月住了 1 晚
Front Office Manager 於 2019年3月10日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We regret and apologize for the inconvenience caused during your stay with us. We have noted your valuable feedback and suggestions and forwarded to concerned team member for necessary action. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team

2/10 很差

Hwang

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Old Old Old
Very old and stinky
於 2019 年 2 月住了 2 晚
Front Office Manager 於 2019年3月1日的回應
Dear Mr. Hwang, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We regret and apologize for the inconvenience caused during your stay with us. We have noted your valuable feedback and suggestions and forwarded to concerned team member for necessary action. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
The hotel is a bit outdated but the rooms are clean and the location is perfect. The staff is very friendly and courteous.
於 2019 年 2 月住了 2 晚
Front Office Manager 於 2019年2月20日的回應
Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. Grateful to have mentioned such good words for services provided by our team members. We thank you for enjoying the hospitality and the location of our property in the heart of Marine Drive. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team

10/10 優異

Sunitha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy to have chosen the Ambassador
All the staff at the Hotel were extremely helpful I would specially commend Mr Vaibhav Rai for his help in al aspects.He was always willing to help with a smile. I understand from the manager he is s a " loveable Devil" He went out of the way to help my husband who fell sick on getting more rest. The Hotel restaurant staff aslo went out of the way and made yogurt rice for him. Thank you all
於 2019 年 2 月住了 5 晚
Front Office Manager 於 2019年2月19日的回應
Dear Mrs. Razu, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. Grateful to have mentioned such good words for services provided by our team members. We thank you for enjoying the hospitality and the location of our property in the heart of Marine Drive. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team

10/10 優異

Kumar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay in downtown
Nice hotel on the heart of the city
於 2019 年 2 月住了 1 晚
Front Office Manager 於 2019年2月19日的回應
Dear Mr. Kumar, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad that you had a pleasant and excellent stay with us. We thank you for enjoying the hospitality by our team members and the location of our property in the heart of Marine Drive. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team