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孟買拉利特洲際酒店的評價

5 out of 5
孟買拉利特洲際酒店
Sahar Airport Road, Mumbai, Maharashtra

評價

8.2

很好

10 分評分，優異；926 則評價中有 434 則" "
8 分評分，不錯；926 則評價中有 274 則" "
6 分評分，一般；926 則評價中有 124 則" "
4 分評分，欠佳；926 則評價中有 48 則" "
2 分評分，很差；926 則評價中有 46 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度
於 2019 年 9 月住了 2 晚
Guest Relations Manager 於 2019年10月4日的回應
Dear Guest, Namaskar! Greeting From The LaLit Mumbai. Thank you for sharing your valuable review with us. We look forward to welcoming you soon. Regards, Pallavi Pagare

10/10 優異

JIAQI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Pallavi Pagare 於 2019年8月20日的回應
Dear Guest, Namaskar! Greetings from The LaLiT Mumbai and we thank you for your support and patronage. At the Onset let me thank you for sharing your experience and I am happy to know that you had a very comfortable stay at The Lalit Mumbai. Appreciation from our esteemed guests always encourages us to strive for more and definitely motivates us to do our best, always. It would be our honour and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Warm regards, The Lalit Mumbai.

8/10 不錯

Hsiang-Feng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
Meenakshi Sharma 於 2019年2月13日的回應
Dear Guest, Namaskar ! Greetings from The LaLiT Mumbai and we thank you for your support and patronage. Thank you for the feedback.

6/10 一般

MAO CHIANG

讚好：職員與服務、住宿狀況和客房舒適度
Average quality but room with a little mold odor.
於 2018 年 9 月住了 4 晚
Reshma Chugh 於 2018年10月3日的回應
Dear Mr Chiang, It was a pleasure to have you with us and I was glad to read that your overall stay was perfect. We have noted your comment about the areas which require more attention and I would like to assure you that we will review that in order to avoid such from occurring again in future. We greatly value your feedback as we constantly strive to maintain a consistently high standard of service. We look forward to welcoming you back for will ensure that your next stay goes beyond your expectation. Yours Sincerely , Reshma Chugh

8/10 不錯

Chia lin (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice spot near airport.
Comfortable experience, nice service. I'll visit in my next trip.

8/10 不錯

CHIA LIN (TAIWAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
COMFORTABLE STAYING, SO I WILL VISIT DURING NEXT TRIP.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
it is good for business
the service is good and very kindly, specially the Front Desk, room clean and concierge.

8/10 不錯

Yuk Lun

讚好：職員與服務和住宿狀況

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No free wifi

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Service
Service and breakfast are very good

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good facilities. nearby airport.
good experience here. staff friendly and professional. swimming pool is perfect.

6/10 一般

Vin (Taiwan)

讚好：整潔度
A regular hotel
All facility is fine. Not very impressive

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Jerry (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice resturant and perfect service
Very nice resturant, we did enjoy the dinner there.

8/10 不錯

Anil

讚好：整潔度、職員與服務和住宿狀況
Overall a very nice hotel! But at the highest level it lacks certain finer things. One weird thing is its location of its two elevators. Given the expanse / layout of the structure there should have elevators on both ends. It is almost a long rectangular building. So if your room happens to be on the far end it can be a walk particularly for elderly or someone with a disability! That’s one downside of this otherwise beautiful property
於 2024 年 5 月住了 1 晚

10/10 優異

Mithun

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel, great service.
於 2024 年 3 月住了 2 晚

8/10 不錯

Abdul Mannan

商務旅客
讚好：整潔度和職員與服務
Nice property
於 2024 年 2 月住了 1 晚

6/10 一般

Shirley

讚好：整潔度、設施服務和住宿狀況
The check in was excellent, quick and easy. The breakfast was not equipped for vegans or dairy free options. Very little vegetarian options and only spicy hot food. Difficult to get soya milk when I asked the staff. Asked 4 different waiters and 3 never came back to me. One went out of his way to get me sorted with soya milk. The waiters should know where to locate this for coffee and it should be available near to the cereals. The music in the restaurant was too loud and tedious, not relaxing. Property location is excellent but a safe path to be able to walk to the airport should be installed so you can walk to airport to be able to get exercise prior to boarding long haul flights. Hotel in general is excellent but needs a total overhaul of its breakfast buffet to accommodate food allergies.
於 2024 年 3 月住了 1 晚

2/10 很差

Mahomed Iqbal

於 2024 年 2 月住了 1 晚

4/10 欠佳

Parag

商務旅客
不滿：整潔度和住宿狀況
Improve services, room aminieties & bath fixtures
At this price, the room has hardly any amenities, the shower room gets clogged, and to access the in-room dining menu, one has to call reception to learn that we need to go to a specific channel on TV (not default), then scan QR code to access it, how convenient is that for a guest? I have stayed on this property at least 4 times in the last 7 years, and the level of service (be it as breakfast or someone handling your luaggage) is going down
於 2024 年 1 月住了 3 晚

6/10 一般

Yukihiro

於 2024 年 2 月住了 2 晚

6/10 一般

Giordano

商務旅客
讚好：整潔度和客房舒適度
Mancano nei dettagli
Tutto ok, cinque stelle. Ha perso molto fascino di un tempo. Ristorante carissimo per un buffet nella media. Attenzione che si stavano dimenticando di fissare la sveglia nonostante le 3 richieste.
於 2024 年 2 月住了 1 晚

10/10 優異

Alberto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Benjamin (Romford)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A flying 3 night visit here for a birthday, resulted in a stay at the conveniently located LiLat Hotel, right near to the airport. An early arriving flight was met by a pre-arranged LiLat car, on time and efficient when we were delayed through the long immigration queues. Into reception with an early check in request, but a wait was necessary. The hotel was fully booked overnight with conferences and weddings, a common but understandable theme here. They informed us we could wait by having breakfast, moving the last days breakfast to now, useful and helpful but when we arrived at the restaurant, confusion occurred which made things awkward. Breakfast was nice and plentiful however with friendly staff. Check in was allowed around 11am, and up to our club room on the 6th floor. Spacious. Spotlessly clean. Free water and a basic pay minibar. Bed was comfy. The club lounge was not serving drinks, so evening drinks and tasty snacks were provided between 6.30pm and 8pm in the main hotel bar. Fantastic service here, and lots of choice. Best lounge bar benefits we have experienced. The Indian restaurant is high end, amazing food and service and not too expensive. Well worth a visit. The handy pool area just off the main 24/7 restaurant is appealing, free sun beds and towels. A bit chaotic on our visit with wedding guests. This hotel is secure, clean, friendly and popular with commercial events. We would visit again but only for a short stay. BeLu 28-31JAN24.
於 2024 年 1 月住了 3 晚

6/10 一般

Nishit

家人同遊
讚好：整潔度和職員與服務
We had a very late flight so got to the hotel at around 2am. There was no queue so we thought it would be a quick check-in process, but it took a long time only to find out that we had been allocated the farthest room despite 2 of our group being over 70. The room was not correctly set-up so we had to wait until this was done which took another 30 minutes. We slept closer to 3:30/4am which led to a missed breakfast the next morning. The staff did accommodate us with some toast and basic breakfast, but this could have been avoided if the correct room was allocated the night before. The shower drain was also not functioning properly so we ended up having a pool of water to deal with after every shower. The staff took care of this once we reported it but this should not happen if regular maintenance is being done. Overall, our expectation was much higher for a 5 star hotel.
於 2024 年 1 月住了 2 晚

10/10 優異

Aniruddha

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for the international airport (T2). Room was very comfortable and the staff very helpful.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Beej

不滿：職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚

8/10 不錯

Mehul

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Chirag

不滿：住宿狀況
The air conditioning unit was not working properly at all
於 2024 年 1 月住了 1 晚

4/10 欠佳

Mk

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Massively gone down hill! Average at best
Unfortunately.. this hotel has gone down massively. The staff don’t seem to be bother, with a lack lustre attitude. Very relaxed, without not being bother that customers have paid good money to stay at the hotel. We checked in, told the lounge access is between 6pm-8pm on the 6th. We arrived at 6pm, with a staff member half asleep on the desk, we were told that lounge had been moved to the bar. We queried this at reception who had no idea on this. Finally after a few phone calls later. It was agreed that it was at the bar. When arriving at the bar, they only had limited food & drink. Each drink order took, 20mins to be served. Not sure if this was a tactic? Breakfast was just as bad, service slow & very relaxed attitude. I’ve never been to a hotel, where fried eggs are not available. It’s a real shame, beautiful hotel, good location. Poor staff & management. Everything slow, too much trouble
於 2023 年 12 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Aneeka

讚好：住宿狀況
於 2023 年 11 月住了 3 晚

8/10 不錯

parag

讚好：整潔度、職員與服務和客房舒適度
Good hotel but needs makeup
於 2023 年 11 月住了 2 晚

2/10 很差

Sundip

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Bathroom had no hot water, so had a cold shower. Then when I came out the whole floor was flooded with water, which I didn’t see at first so slipped and fell hitting my head and elbow. Told the duty manager who moved me to another room on the same floor (4th floor) and tested the shower, which also leaked water. I was then left in the room for at least 1hr before getting fed up and going down to the lobby with all my luggage. Was left there for another 30mins before being moved to a residency apartment, which is not what I booked!
於 2023 年 11 月住了 1 晚

10/10 優異

Bharat

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
GREAT HOTEL
Really great hotel, great staff who were brilliant and perfect location for airport. Great food and bar as well with live music on the night I was there
於 2023 年 11 月住了 1 晚

6/10 一般

Narendra

商務旅客
讚好：整潔度和設施服務
Room was booked for three, only one towels , soap, tea and bottle, i had to call amy times to make for three. Why 299Rs Was asked ro pay at counter ?
於 2023 年 10 月住了 1 晚

6/10 一般

James

商務旅客
讚好：職員與服務和設施服務
The place needs updating, the bed was squicky and noizy. The foor warn and room dated. Bathroom shelves dirty. Its close to the airport
於 2023 年 10 月住了 1 晚

10/10 優異

KAPILDEO

讚好：整潔度、職員與服務和住宿狀況
Convenient and near the airport.
於 2023 年 10 月住了 1 晚

6/10 一般

Bobby

於 2023 年 10 月住了 2 晚

10/10 優異

Ram

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb Hotel. 200% Satisfied.
Amazing hotel and I would love to stay here again. This time for sure with my family.
於 2023 年 9 月住了 2 晚

10/10 優異

Vanlaldina

於 2023 年 9 月住了 1 晚

6/10 一般

Kantubhai

讚好：整潔度
不滿：職員與服務
Staff front desk needs training in customer service. Customer service is the most important thing in hospitality industry. I experienced very unfriendly attitude by front desk staff.
於 2023 年 9 月住了 1 晚

6/10 一般

Vivek

於 2023 年 9 月住了 2 晚

2/10 很差

Ambarish

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

4/10 欠佳

Mukesh

不滿：職員與服務和客房舒適度
For arranging transportation from the airport, it took almost half an hour of discussion with different persons, just transferring and passing on the buck.
於 2023 年 8 月住了 1 晚

2/10 很差

Mukesh

於 2023 年 8 月住了 1 晚

2/10 很差

Camilo

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Entraron a mi habitacion y me Robaron 400USD. HASTA AHORA ESPERANDO QUE EL HOTEL RESPONDA. NO se han querido hacer responsables
於 2023 年 8 月住了 2 晚

8/10 不錯

Yogesh

讚好：整潔度、職員與服務和設施服務
Room under the bad need to clean its look like in last 5 year Didnt got clean
於 2023 年 8 月住了 1 晚

4/10 欠佳

KIRAN

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
I requested 2 full size bed for my mother visit to Mumbai and staying at Lalit hotel and they only gave 1 king size bed even booking in advance and confirming with the hotel prior arriving
於 2023 年 8 月住了 4 晚

8/10 不錯

MARCO

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚