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怡東蓋澤爾的評價

怡東蓋澤爾
Schuetzenstr. 11, Munich, BY

評價

9.0

卓越

10 分評分，優異；1001 則評價中有 582 則" "
8 分評分，不錯；1001 則評價中有 328 則" "
6 分評分，一般；1001 則評價中有 60 則" "
4 分評分，欠佳；1001 則評價中有 19 則" "
2 分評分，很差；1001 則評價中有 12 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

han hsin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

nancy

不滿：職員與服務
酒店內的設施相當陳舊 根本不該是這價格 感覺很失望
於 2019 年 10 月住了 2 晚

4/10 欠佳

nancy

不滿：住宿狀況
如果下次 我應該部會選擇這間
如果下次 我應該不會選擇這間
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
地點方便，旁邊就有超市，對面就是MAIN STATION，也近機場巴士， 冷熱水比較難調較，習慣就可以了
於 2019 年 8 月住了 6 晚

10/10 優異

Chia An

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
於 2019 年 8 月住了 4 晚

8/10 不錯

yanying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店整體很好，乾淨。酒店位置感覺有點雜
於 2019 年 6 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, friendly staff ,clean and big room. Highly recommend and will certainly stay here again next time visit Munich.
於 2019 年 5 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and convenient location nearby central train station, just a bit noise at night from the street
於 2018 年 12 月住了 2 晚
Julia S 於 2018年12月13日的回應
Dear guest, Thank you for your positive feedback on your recent stay. We hope to seeing you again soon and remain until then with best regards Julia Sprung (Quality Manager) and the team of the Excelsior by Geisel

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay, good service, excellent location. Highly recommended.
於 2018 年 11 月住了 2 晚
Julia S 於 2018年11月26日的回應
Dear guest, Thank you so much for your nice comment and recommendation. We hope to seeing you again soon and remain with best regards Julia Sprung (Quality Manager) and the team of the Excelsior by Geisel

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 5 晚

10/10 優異

TIEN-LI (TW)

Perfect location, friendly staff and really helpful. recommend for every on :)
於 2018 年 9 月住了 3 晚
Julia S 於 2018年9月10日的回應
Dear Tien-Li, we love your comment. Thank you very much! We hope to seeing you again soon and remain with best regards Julia Sprung (Quality Manager) and the team of the Excelsior by Geisel

8/10 不錯

Liansuo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯

Will (Hing Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通方便
於 2018 年 5 月住了 1 晚

10/10 優異

CHI-JUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦的一間飯店
飯店位於慕尼黑hbf對面街上，距離相當近，週遭環境還算單純。飯店內部佈置很古典溫馨，人員很親切，房間舒適且乾淨，雖然窗外有電車經過，但跑完整天行程下來，很好睡，不會影響睡眠：)
Julia S 於 2018年5月3日的回應
Dear CHi-Jung, Thank you for your great review and especially for your kind words on our staff. It makes us all happy you felt very comfortable with your stay and the ambiance of our hotel was very convenient to you. We hope to seeing you again soon. With best regards Julia Sprung (Quality Manager) and the team of the Excelsior by Geisel

10/10 優異

Belinda (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近車站很進的飯店
非常整潔寬敞，可能臨近馬路邊所以有點吵雜，但地理位置很棒，吃的也很方便，很推薦喜歡乾淨整潔且寬敞的人住宿~~
於 2018 年 4 月住了 3 晚
Julia S 於 2018年4月17日的回應
Dear Belinda, Thank you for your kind words. It makes me happy your stay at our hotel was very convenient to you. I hope you had not been disturbed by any noise thought. We look forward to seeing you again and remain with best regards Julia Sprung (Quality Manager) and the team of the Excelsior by Geisel

8/10 不錯

Chi Pang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好
於 2017 年 10 月住了 2 晚
Julia 於 2017年11月2日的回應
Dear Chi Pang, Thank you for good feedback. It pleases me to hear that you felt very comfortable with your stay at our Excelsior hotel and we hope to seeing you again soon. With best regards Julia Sprung (Quality Manager) and the team of the Excelsior by Geisel

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff are friendly and helpful. The Alpine room is very nice. Very pleasant experience. The train station is just a few steps away. The location is convenient with supermarket, cafe, bar, shopping mall, drug store, ...etc
於 2017 年 9 月住了 1 晚
Julia 於 2017年10月4日的回應
Dear Anonymous, Many thanks for this great evaluation! We are happy to see you like our Alpine style and certainly agree that our location is more than just convenient. We hope to welcome you soon again and remain with best regards, Isabelle Hein (Quality Manager) and the team of the Excelsior by Geisel

10/10 優異

Mark (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location, good hotel and good room
I stayed in this hotel with my wife for 4 nights. Before the trip, I saw some good and bad comments of this hotel. However, I still choose this because of the location. It is really closed to central station! When we arrived, the looby of the hotel is not big but it's well decorated with Bavaria style (not modern, chic, minimal style). The reception is good and well explained. I booked alpine room as I saw some pics from internet before. Once I got into the room, the room size was good. I could open 2 large luggage in the room without difficulty. The bathroom is really well decorated. The room was clean. Although the sun screen of the window was not so good, I really satisfy the room. About the breakfast, my wife enjoyed it very much and the food was in good quality. For car parking, the staff would help me to park the car. In conclusion, I am very satisfied with the room and services of the hotel. Highly recommended!

10/10 優異

Tianfang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
临街有点吵，其他好评

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
地點方便、房間較細
Julia 於 2016年1月2日的回應
Dear guest, Thank you for your good evaluation on our hotel and our central location in Munich. We hope to seeing you again soon. Best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

8/10 不錯

iphegenie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
悠閒放鬆的住宿
房間寬敞舒適，乾淨。 離車站最近的入口步行不用1分鐘，而且上下皆有電扶梯，對有大行李要到車站的人非常方便。
Julia 於 2015年12月12日的回應
Dear guest, Thank you for your positive feedback. It is great that you enjoyed especially our rooms and our convenient downtown location. We hope to seeing you again. With best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

6/10 一般

真實旅客

讚好：整潔度
It's an old hotel, but well orgainzed. Breakfast is good.
Julia 於 2015年11月28日的回應
Dear guest, Thank you for your honest feedback. I am glad that we could delight you with our service and breakfast. You are right: the building of our hotel is quiet old. However this is not the same with our rooms, as we are doing refurbishments not only on our rooms but also on the lobby and floors on a regular basis. We hope to seeing you again and remain until then with best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
是比較典型的歐式傳統飯店，基本上算舒適，但因為沒有冷氣，天氣太熱的話，可能需要考慮一下。
Julia 於 2015年10月10日的回應
Dear guest, Thank you for your good rating of our hotel. I regret that you missed air conditioning in your room and please let me recommend our Alpine Rooms with provide this feature. We hope to seeing you again soon. With best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Yi-Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
The hotel is renovating
The hotel is renovating, it starts at 7AM which is very noise!
Julia 於 2015年6月27日的回應
Dear guest, Thank you for your good evaluation on our hotel. Please let me apologize if you had been disturbed this time by noise from outside. Nevertheless we hope to seeing you again. Best regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

8/10 不錯

Zhuhua (Shanghai，China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错的选择
地段还算不错，与红灯区有一定距离。走到马里恩广场15分钟。购物观光两不误。 可能算是巴伐利亚的传统风格，装修很有特点。木材和灰黄色为主。房间不算太大，给了我对了天井的房间，房间缺角，不过总算还摆的开。卫生间洗浴用品还不错。早餐也很丰富。前台服务是本次旅游遇到最好最热情的。
Julia 於 2015年1月3日的回應
Dear Zhuhua, Thank you for your review. It is a pleasure to hear that you fancy the traditional Bavaria style of our hotel and that our services came to your satisfaction. We hope to seeing you again soon. Best regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

8/10 不錯

solo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
little restaurant with great food
it was a safe environment and great location which just opposite to the train station. the reception staff were v nice. the scallop of the little restaurant was excellent and difficult to be described ! the passion of the chef could be felt. there is room for improvements for the manner of some of the restaurant staff. in general, happy stay！
Julia 於 2014年8月16日的回應
Dear solo, Thank you for your nice review. I am very pleased that you relish your stay and felt comfortable with our central location in Munich. It is great that you enjoyed your dinner in our restaurant and I feel sorry on the other hand if we could not convince you entirely of our service. We hope to seeing you again in our hotel. With best regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior

6/10 一般

edward

讚好：整潔度、職員與服務和設施服務
Rooms facing the main street is noisy, the mattresses need changing, the hot and cold water in the bath is difficult to manage, either too hot and too cold and the plumbing makes a terrible noise all night. The restaurant is very nice though
於 2024 年 4 月住了 3 晚

10/10 優異

cheryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best location. So close to walk to Marienplatz and trains. Staff was wonderful and hotel was beautiful
於 2024 年 4 月住了 3 晚

10/10 優異

ross

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything top notched! Very enjoyable stay
於 2024 年 4 月住了 2 晚

6/10 一般

Tomohiro

家人同遊
The hotel is very close to München central station and convenient. The room we were using was large enough and the interior was nice. But window is not sound proof and the room was very noisy from trams and other traffic.
於 2024 年 2 月住了 1 晚

10/10 優異

????

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚

10/10 優異

William

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Raik

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Tony

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for my trip in every way!
於 2024 年 1 月住了 2 晚

10/10 優異

SEONGHO

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Mr Anders

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Ami (La Palma)

多人同遊
讚好：整潔度和職員與服務
Great area. Beautiful hotel. Everything is wonderful in regards to the location, shopping, things to do and see but they definitely need to update the property. Just a little dated in the rooms but I still had a wonderful stay. The breakfast and bar had excellent food. The bar/restaurant were located in the lobby.
於 2023 年 12 月住了 3 晚

10/10 優異

Garrett

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚

10/10 優異

Katherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

8/10 不錯

MURIEL

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and very nice hotel. The construction nearby starts at 7am and can be noisy.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Olav Morten

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和客房舒適度
Byggearbeider.
Det var byggearbeider rett ved siden av rommet og det ble satt igang kl 0700 om morgenen. Fikk ikke noe informasjon om dette. Ikke spesielt hyggelig resepsjonsbetjening. Fikk omsider flyttet rom som var bedre selv om det var i samme klasse. Måtte mase meg til dette.
於 2023 年 11 月住了 2 晚

10/10 優異

Brett

於 2023 年 12 月住了 2 晚

6/10 一般

Ivo

於 2023 年 12 月住了 2 晚

8/10 不錯

Bjørn Tore

於 2023 年 11 月住了 1 晚

8/10 不錯

Lauran

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Very convenient to the main train station and an easy walk to Marienplatz, but the windows are not great for sound insulation from the trolley line. Hotel is clean and very nice, and the bed was very comfortable. The heater was adjustable (and worked). The adjustable shower head was difficult to fix where needed and often sprays water on the floor, but this seems common for European hotels.
於 2023 年 11 月住了 2 晚

10/10 優異

Megan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great old hotel but noisy street noise at night
於 2023 年 11 月住了 3 晚