Munoz Hotel with Pool

"The resort is on the smaller side designed similarly to a shopping center, with everything (restaurants, bars and nightlife) centered around the two pools. The bar staff is very friendly even if you don't tip them which isn't always the case in the DR (which was very nice to see). The Wi-Fi is weak when not in the front desk/lobby area, so plan accordingly if you need to work or need steady service. The front desk/check-in process was easy, dinner reservations have to be made either on the app or the reservation office around the corner from the front desk. The buffet is limited and very repeated, so we recommend making dinner reservations as much as you can. They were good! When sitting to eat at the buffet, its first come, first, serve and a bit of a free for all as opposed to someone sitting you like at other resorts, so better to plan when it's not the busiest of times. Guests get up early and put beach towels on chairs around the beach and pool whether they're there or not, so be ready to do the same (super annoying). The towels process is pretty pointless. The maid replaces a towel on a 1:1 basis, but if the towel is on a chair then she won't replace it so you essentially use the same beach towel the entire time you're there. Shower towels were replaced more often and the room was cleaned on a daily basis. Our maid was VERY nice and we made sure we tipped at the end!"

"Excellent customer service from all staff throughout my stay "

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"Well I was a little disappointed because the bar didn’t have much choices. The staff was very friendly overall. The room was nice but wasn’t as clean as expected."

"Staff is top notch and very friendly. "

"The staff was amazing! The receptionists, cleaning crew, restaurant workers, etc., were all kind and helpful. Also, the location, right near the ocean, was awesome. If you enjoy being right next to the ocean, this is the place. Lastly, for being all-inclusive, I thought the food was pretty decent, not great, but decent. On the other hand, my room was definitely dated. The shower barely had any water pressure, and the mattress was very uncomfortable when sleeping on my back or side. My preferred positions. For reference, I am 6’1 and 180 lbs. Lastly, visitors are not allowed to see you at this hotel. Knowing the area a little, I believe that this a good rule. However, keep that in mind if you wish to see family or friends in the area. "

"Could barely see the ocean. They put us on the ground floor right next to the snack bar and truck delivery for that food service. It was terrible.😳😩 Took longer to check in this time three different folks kept saying 15 more minutes 3 different times we finally went to the room and it was ready. So we got our luggage to room and never heard from front desk. Our TV had to be replaced after 3 times reported not working. Had to have AC reset and my daughter next door was using blow dryer and blew a breaker 🙈. Who knew you could only use bathroom outlets for that. They did respond quickly to calls. Oh worst of all being in that room we could not be comfortable sitting in balcony or getting dressed in the room as we also were at a common busy walk way for all to peer at us."

"I had an amazing time! Everyone was so welcoming and helpful!"

"The ocean was not visible but you can hear the waves crash Agatha shore. Very relaxing. Pool was clean. Staff were cool. Didn’t bother much on both ends. Secure area. "