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"They give you the spa pass to use. Food was decent "

"Room was clean, staff was super nice and helpful, spa was gorgeous, and the shops were great. Amazing experience at this hotel! If you’re looking for a Ryokan experience, this is the place to book. Food exceeded my expectations. Will book here when I visit Japan again! Can’t get enough of it. "

"Very friendly staff. I caught them in the middle of renovations of a couple of floors but they were consensus of work hours. 10 minute walk from jr rail station. "

"Beautiful view overlooking the river. Everything super clean, and great breakfast and dinner buffet. Location is excellent, can walk all over town and easy to get to/from train station. Be aware, the onsen is not tattoo friendly, there are others in town that allow tattoos, but this is not one of them. Regardless, Highly recommend. "

"The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens."

"Nice traditional room with awesome baths. The outdoor baths could be a bit warmer though. But that’s just my personal opinion :)"

"Staff was very accomodating! There was an English speaking staff member that sat down with us and explained everything we needed to know from how to wear the Yukata to using the 7 public onsens. The room itself was quite spacious and very tidy. We tried both of the private onsens on the premise, they were both clean and very relaxing to sit in! Check-in and check-out was easy, there were plenty of amenities on the premise, and they allowed early baggage drop off. Can't recommend enough :)"

"Nice staff, great kaiseki, nice private onsen. Very clean. Comfortable futons. "

"The staff was very accommodating. There aren't any restaurants around, so including meals with your reservation is highly recommended. "