This eco-certified retreat balances poolside fun with relaxation opportunities, offering six different swimming spots and global cuisine that satisfies every palate
Grupotel Alcudia Pins near Playa de Muro is a family spot with six pools, including a children's waterslide. Enjoy the spa tub, terrace, and international dishes at five restaurants. Guests praise the attentive staff and comprehensive amenities.
Located in Muro, Grupotel Alcudia Pins is on the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Karting Can Picafort and Hidropark. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Muro travel guide
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
What's nearby
Playa de Muro
2 min walk - 0.2 km
Es Comú
14 min walk - 1.2 km
Alcúdia Beach
10 min drive - 5.6 km
Pollensa Port
25 min drive - 21.0 km
Alcúdia Port
14 min drive - 8.1 km
Getting around
Muro Station
19 min drive
Palma de Mallorca (PMI)
54 min drive
Restaurants
Picco
4 min drive
Bike Point Cafe
3 min drive
Can Pescador
4 min drive
Ca’n Blancos Grill
3 min walk
Gran Cafe 1919
4 min drive
About this property
Grupotel Alcudia Pins
Family-friendly hotel near Playa de Muro
At Grupotel Alcudia Pins, you can look forward to 2 poolside bars, a corner/local shop and a terrace. Treat yourself to a manicure/pedicure or other spa services. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as basketball. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), bike hire and concierge services
Tour/ticket information, a lift and a billiards/pool table
Room features
All 598 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
Bathrooms with baths or showers and hairdryers
Mini fridges, microwaves and coffee/tea makers
All-inclusive details
All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
2 poolside bars
3 bars/lounges
5 restaurants
Snack bar/deli
Restaurants on site
Green & Grill
La Bambola
Taverna
The Garden BBQ
Things to do
2 outdoor pools
Arcade/game room
Basketball
Bicycle rentals
Billiards/pool table
Children's pool
Gym
Playground
Shopping
Waterslide
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Grocery/convenience store
In-room microwave
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
Barbecue grill
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Spa
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
29-inch LCD TV
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 60.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults and EUR 7.00 to 7.00 for children
Late check-out fee: EUR 60.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-PM2637
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Grupotel Alcudia Pins have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
How much does it cost to stay at Grupotel Alcudia Pins?
As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on 23 Jul 2026 start from HK$1,406, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grupotel Alcudia Pins pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grupotel Alcudia Pins?
Self-parking is free at this property.
What time is check-in at Grupotel Alcudia Pins?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Grupotel Alcudia Pins?
Checkout is at 11:00 AM. Late checkout is available for EUR 60.00 (subject to availability).
Are there all-inclusive benefits at Grupotel Alcudia Pins?
Some rate plans available at this property are all-inclusive.
Where is Grupotel Alcudia Pins located?
This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 3 mi (4.8 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grupotel Alcudia Pins Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window