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"Self-check-in is a little difficult, but helpful staff are ready to assist. Great location with clean and tidy rooms. I'll definitely return for my next Tokyo trip."
"1) Checkin/out counter 職員少 (我個陣應該係4PM, 8-9PM) 2) 電視舊款唔SUPPORT APPS (EG: YOUTUBE/AIRPLAY ETC) 3) 轉太多次升降機先上到間房 4) 隔離間APA仲好過佢,, 又平過佢"
"我們選擇是Lunge Acess的房間，位25層樓，有專屬報到櫃檯，可使用2樓及27樓的瓶Lunge，有30樓的早餐。備有好喝的飲料和小點。房間窗外有很好的景色，舒適寬敞。備有四瓶飲用水，冰箱內的mini吧豐富又免費。 非常安靜的睡眠空間。"
"員工友善樂意快速解答問題, 酒店地點方便, 車站5分鐘,NEX直達, 新幹線到其他地方或JR到其他地方都非常方便! 房間空間算大, 整潔舒適, 在東京性價比高, 早餐種類不多, 但味道好, 是一次滿意的住宿!"
"Check in 的員工對設施介紹的不清楚，房間很好，服務速度很慢"
"The room is clean and tidy, the public bath is good for relaxing after a whole day shopping, and the hotel’s location is convenient."
"Excellent location, exceptional service, the breakfast is a topnotch. Will come back soon."
"This is the only place to stay if you have to catch an early flight."
"Nice breakfast"
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