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馬斯基根溫德姆貝蒙特酒店的評價

2.5 out of 5
馬斯基根溫德姆貝蒙特酒店
4677 South Harvey Street, I-96 and US 31, Muskegon, MI

評價

7.8

不錯

10 分評分，優異；1004 則評價中有 332 則" "
8 分評分，不錯；1004 則評價中有 364 則" "
6 分評分，一般；1004 則評價中有 161 則" "
4 分評分，欠佳；1004 則評價中有 92 則" "
2 分評分，很差；1004 則評價中有 55 則" "

7.8/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

DaLeon

於 2024 年 5 月住了 1 晚
Chris Stevens General Manager 於 2024年5月11日的回應
Thank you for the review, we appreciate the feedback.

8/10 不錯

Kateryna

Nice staff
於 2024 年 5 月住了 1 晚
Chris Stevens General Manager 於 2024年5月11日的回應
Thank you for the review, we appreciate the feedback.

8/10 不錯

Lisa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient to commercial stores.
於 2024 年 4 月住了 1 晚
Chris Stevens General Manager 於 2024年5月11日的回應
Thank you for the review, we appreciate the feedback.

8/10 不錯

Tawnya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 2 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for the review, we appreciate the feedback.

10/10 優異

Tatyana

讚好：整潔度、職員與服務和住宿狀況
Great work
於 2024 年 4 月住了 1 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We hope that you choose to stay with us again in the future.

10/10 優異

Kalsie

家人同遊
讚好：整潔度
The place was a good place for me and my family.
於 2024 年 3 月住了 3 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again in the future.

10/10 優異

Melinda

讚好：整潔度、職員與服務和住宿狀況
Everything was clean and breakfast was great!
於 2024 年 3 月住了 2 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again in the future.

10/10 優異

Joshua

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s so nice to get away for a little while and Baymont is the way to go, the rooms are affordable and always very clean. I love the pool and hot tub, I could relax in there forever. Definitely will be going back soon
於 2024 年 3 月住了 2 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again in the future.

4/10 欠佳

Trina

讚好：職員與服務
於 2024 年 3 月住了 3 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for the review, we appreciate the feedback. We are sorry to hear that your stay with us was less than amicable.

6/10 一般

Patrick

家人同遊, 商務旅客
讚好：職員與服務
Very limited breakfast
於 2024 年 3 月住了 1 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are sorry to hear that our breakfast selection was not up to your expectations, and we will be using this review to enact changes to our options.

2/10 很差

Trevor

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Found a mouse hole in the room, the mice scurrying around woke us up at night. The cable never worked, luckily we had brought a Roku. The batteries in the tv remote were dead. Couldn’t bring any beverages with us into the pool area. The room was picked up, but it didn’t feel clean. The staff wern’t at the desk half the time I rang the bell and waited 5 minutes to check in, they didn’t answer their front desk phone either. The wall outlets in the room did not work, I went to plug in my phone charger and kids tablet chargers and they just fell right out. The double room was extremely cramped, aside from the bed, there was no room at all for the kids to play. If I had noticed the mouse hole earlier on in my stay I would have requested a new room. Will not be staying here ever again.
於 2024 年 2 月住了 2 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are sad to hear that your stay was less than amicable. We will be using your review as a training tool to ensure that no future guests have a similar experience.

8/10 不錯

Harmony

讚好：整潔度、職員與服務和住宿狀況
Hotel was good, staff was ok. Only suggestion I would give is if you state that a room holds 5 people then it shouldn’t be an issue to get more than two towels.
於 2024 年 3 月住了 1 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We do apologize that you were unable to receive extra towels during your stay. During that time we were experiencing a shortage of said towels. This has since been alleviated. We hope that you choose to stay with us again for your future trips to the Muskegon area.

8/10 不錯

Lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast is very very basic but location close to restaurants where you can get better.
於 2024 年 3 月住了 2 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are sorry to hear that our breakfast selection was not up to your standard, and we will be using this review as a training tool to ensure no future guests have a similar experience.

10/10 優異

Claudia

讚好：整潔度
於 2024 年 3 月住了 1 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for the review, we appreciate the feedback.

10/10 優異

Joshua

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the first time I’ve stayed at a hotel with my husband and it was an amazing experience. We stayed in the King Suite with the jacuzzi bathtub and it was so amazing. Will definitely be coming back
於 2024 年 3 月住了 1 晚
Chris Stevens General Manager 於 2024年4月25日的回應
Thank you for taking the time to write a review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again for your future visits to the Muskegon area.

10/10 優異

Tabitha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, and spacious. Staff was friendly and accommodating.
於 2024 年 2 月住了 1 晚

8/10 不錯

Haley

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
pretty good and clean for the price you pay for it. pool and hot tub were very nice and relaxing. the breakfest is very average, nothing too impressive there.
於 2024 年 2 月住了 4 晚

10/10 優異

Ashley

讚好：整潔度、職員與服務和住宿狀況
Clean and quiet
於 2024 年 2 月住了 1 晚

10/10 優異

Kara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet. I would def recommend to others
於 2024 年 2 月住了 1 晚

6/10 一般

Angela

讚好：職員與服務
Breakfast was ehh staff was nice jacuzzi works rooms are nice just had very dim lighting
於 2024 年 2 月住了 1 晚

10/10 優異

Joy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Mark

於 2024 年 2 月住了 1 晚

10/10 優異

Kimberly

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 優異

Francis

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Francis

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Jean (Grand Rapids)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and calm
於 2024 年 1 月住了 1 晚

6/10 一般

Mary

家人同遊
The shower/tub was old; we needed the service guy to get the tv working! Not great service!
於 2024 年 1 月住了 1 晚

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The customer service was excellent there would always choose that as my number one hotel keep up the great work
於 2024 年 1 月住了 1 晚

8/10 不錯

Nelson

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breafast options limited, but sufficient. Showing some age, but no problems other than a non-working outlet
於 2024 年 1 月住了 3 晚

10/10 優異

Luka C

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Sandy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was nice and clean
於 2024 年 1 月住了 1 晚

4/10 欠佳

Savhanna

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

sheena

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

Shanequa

於 2024 年 1 月住了 2 晚

8/10 不錯

Jessika

於 2024 年 1 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務和住宿狀況
AM Staff is rude. Ceiling is falling and paint is peeling. Some lights in the room don’t work.
於 2024 年 1 月住了 1 晚

10/10 優異

JUAN CARLOS

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice
於 2024 年 1 月住了 1 晚

8/10 不錯

Adrianne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Christopher

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful place to stay.
於 2023 年 12 月住了 3 晚

10/10 優異

Kourteney

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 20 晚

10/10 優異

Kourteney

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚

6/10 一般

Tiffany

讚好：整潔度和職員與服務
不滿：客房舒適度
Staff were friendly when checking in and housekeeping staff were also friendly and personable. Room was clean, one outlet had a broken faceplate but manager was quick to repair it. The beds were very firm/stiff and not comfortable at all. The rollaway bed had almost no cushion, so it felt like laying directly on springs. The free breakfast was very limited but would be okay for most guests. For the price of our stay, i wasnt exactly expecting top notch amenities but lack of good sleep options made for a less than desirable stay.
於 2023 年 12 月住了 2 晚

10/10 優異

Bernard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Adrianne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Miranda

於 2023 年 12 月住了 2 晚

10/10 優異

Hatto

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful
於 2023 年 12 月住了 1 晚

8/10 不錯

Kim

於 2023 年 12 月住了 1 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
The Staff, particularly the Black male was wonderful!!!!!

8/10 不錯

Christopher

讚好：整潔度、職員與服務和住宿狀況
The Staff and Front Desk Professional are doing very good!!
於 2023 年 12 月住了 2 晚