2/10 很差
Jenson
家人同遊
2024年5月1日
No staff on site! We booked through Expedia and were not told that no one would be here to check us in! We called the number and still no reply at anytime or number.
I got the message after checking the fine print AFTER I already paid! It did. It mention any of this through the Expedia website! Check it yourself!
At least tell the guests before they pay that if they are arriving late that you will not be on staff to check them in. We had to book another hotel this evening and here it is past 1am and our baby is still waiting on a bed to sleep in while we wait in the lobby!
Poor, poor service!!
Jenson
於 2024 年 4 月住了 1 晚