接待處

捕鯨者酒店的評價

3 out of 5
捕鯨者酒店
20 E Main St, Mystic, CT

評價

9.4

完美

10 分評分,優異;702 則評價中有 515 則" "
8 分評分,不錯;702 則評價中有 143 則" "
6 分評分,一般;702 則評價中有 37 則" "
4 分評分,欠佳;702 則評價中有 6 則" "
2 分評分,很差;702 則評價中有 1 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Will

讚好:整潔度和職員與服務
於 2019 年 8 月住了 2 晚
Amanda 於 2019年8月31日的回應
Thank you for visiting us Will! We are so happy to see that you enjoyed your stay and hope you can visit us again in the future. Best regards, Amanda A. President

8/10 不錯

Ching-Lun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Adam

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great Stay, very welcoming and relaxing. Location is perfect for strolling around
於 2024 年 4 月住了 2 晚
Madeline 於 2024年4月18日的回應
Hello Adam, We are grateful for your feedback and thrilled to hear that your stay in our Noank House was delightful. Your satisfaction is our top priority, and we are dedicated to providing an exceptional experience in downtown Mystic. We can't wait to welcome you back and make your next stay even more memorable!Sincerely,Madeline BaldwinGuest Relations Manager

10/10 優異

Alexandra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with the nicest staff! In a cute seaside town.
於 2024 年 4 月住了 1 晚
Madeline 於 2024年4月18日的回應
Hello Alexandra, Your feedback means the world to us! We are delighted that you enjoyed your stay in our Noank House. Creating a welcoming and unforgettable experience for our guests is what we strive for. We look forward to the opportunity to exceed your expectations once again in the future!Best regards,Madeline BaldwinGuest Relations Manager

10/10 優異

Ronald (Lewes)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Madeline 於 2024年4月18日的回應
Hello Ronald,We are thrilled to see that you had a wonderful experience during your stay in our Hoxie House Deluxe Guestroom. Your positive ratings are greatly appreciated, and we strive to make each guest's stay as enjoyable as possible. We hope to have the pleasure of welcoming you back soon.Sincerely,Madeline BaldwinGuest Relations Manager

10/10 優異

Thomas

於 2024 年 4 月住了 1 晚
Madeline 於 2024年4月28日的回應
Hello Thomas,We appreciate your positive ratings and are thrilled you had an enjoyable stay in our Main Inn! We strive to provide our guests with top-notch service, superior cleanliness, and a memorable experience in Mystic, and we are so glad we could accomplish this for you. It would be a pleasure to welcome you back again soon and continue to exceed your expectations!Warm regards,Madeline BaldwinGuest Relations Manager

6/10 一般

Marina

商務旅客
讚好:整潔度
不滿:設施服務
Property in ok shape. Staff not overly helpful. Not appropriate for anyone with mobility issues as there are staircases to most rooms in the main house. My room faced the street and it was rather noisy.
於 2024 年 4 月住了 2 晚
Madeline 於 2024年4月6日的回應
Hello Marina,Thank you for sharing your feedback with us. We understand your disappointment regarding the 48-hour cancellation policy for the last night of your stay. Our team strives to provide clear communication about our policies over the phone, in every email confirmation, and on our website, and we apologize for any inconvenience you may have experienced. We recommend contacting our front desk directly for any future bookings to ensure a smooth and tailored experience. We are more than happy to help guide you toward the best possible room to suit your needs, and we offer many other guest rooms in a quieter location away from Main Street, with fewer stairs. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Warm regards,Madeline BaldwinGuest Relations Manager

10/10 優異

steven

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy parking, darn construction
於 2024 年 3 月住了 1 晚
Madeline 於 2024年3月9日的回應
Hello Mr. Heil,We sincerely apologize for any inconvenience caused by the renovations neighboring our property. Your comfort is important to us, and we are working diligently to ensure minimal disruptions during your stay. We appreciate your understanding and hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Yuli (Closter)

讚好:整潔度
於 2024 年 2 月住了 1 晚
Madeline 於 2024年2月22日的回應
Good Morning Yuli,Thank you for the positive ratings. We are so glad your family had an enjoyable stay in our Noank House, and we hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager

4/10 欠佳

Theresa

於 2024 年 2 月住了 1 晚
Madeline 於 2024年2月19日的回應
Good Afternoon Theresa,We are sorry to hear that certain aspects of your stay did not meet your expectations. Our guests' satisfaction and comfort are of utmost importance to us, and when a concern is brought to our attention during your stay, we will do everything we can to make it right. Please don't hesitate to reach out to our friendly front desk agents, who are available 24/7 to address any requests or issues immediately. They are also fantastic at guiding you toward the best possible room type to suit your needs when booking over the phone. We hope to host you again and provide a more pleasing experience overall.Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Miguel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here the weekend and had a great time. The staff was very welcoming and friendly.
於 2024 年 2 月住了 2 晚
Madeline 於 2024年2月17日的回應
Good Afternoon Mr.Orlando,Thank you for your kind words and feedback! We are delighted you had a pleasant stay in our Main Inn, and our team offered you a warm welcome. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Linda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Madeline 於 2024年2月6日的回應
Good Morning Linda,We appreciate your feedback and are delighted you enjoyed your stay in our Noank House Guestroom. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Traci (Albuquerque)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My daughter and I enjoyed a cold but lovely time in Mystic and the Whaler’s Inn was fabulous.
於 2024 年 1 月住了 1 晚
Madeline 於 2024年1月20日的回應
Good Evening Traci,We appreciate you sharing feedback regarding your recent stay and are delighted you had a wonderful time in our Noank House. Our team takes pride in providing top-notch service, quality, and a memorable Mystic experience, and it makes us happy to hear we could do this for you and your daughter. We look forward to hosting you again on your next visit!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Latroy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Madeline 於 2024年1月20日的回應
Good Evening Latroy,We appreciate your positive ratings and are delighted you had a wonderful stay in our Hoxie House Deluxe Guestroom. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Christine (montrose)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Madeline 於 2024年1月20日的回應
Good Afternoon Christine,We appreciate your positive ratings and are thrilled you had a wonderful stay in our Main Inn. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Nathaniel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great!
於 2024 年 1 月住了 1 晚
Madeline 於 2024年1月12日的回應
Good Afternoon Nathaniel,We appreciate your positive feedback and are delighted you had a wonderful stay with us! Our team is dedicated to providing top-notch service, superior quality, and a memorable Mystic experience for our guests, and we are thrilled we could do this for you. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

8/10 不錯

Robert

於 2024 年 1 月住了 1 晚
Madeline 於 2024年1月12日的回應
Good Afternoon Robert & Barbara,We appreciate your positive ratings and are delighted you had a pleasant stay in our Noank House. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Lady

於 2024 年 1 月住了 2 晚
Madeline 於 2024年1月12日的回應
Good Afternoon Lady,We appreciate your positive ratings and are thrilled you had a wonderful stay in our Main Inn Queen Guestroom. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Margaret

於 2023 年 12 月住了 1 晚
Madeline 於 2024年1月20日的回應
Good Evening Margaret,Thank you for sharing your positive ratings! We are so glad you had an enjoyable stay in our Noank House, and we hope to host you again soon.Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Stephanie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Madeline 於 2023年12月17日的回應
Good Afternoon Stephanie,Thank you for sharing your positive ratings. We are thrilled you had a pleasant stay with us, and we hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Brett

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely and charming hotel complex with great staff. Perfect walkable location. Restaurant is spectacular. One of the best meals of my life.
Madeline 於 2024年2月6日的回應
Good Morning Brett,We appreciate your positive feedback and are elated that you had a wonderful stay and dining experience! Our team is devoted to providing top-notch service, superior quality, and a memorable Mystic experience for our guests, and we are thrilled we could do this for you. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Paul

Madeline 於 2024年2月14日的回應
Good Morning Paul,We appreciate your positive ratings and are delighted you had a pleasant stay in October. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

8/10 不錯

Andrea

讚好:整潔度和職員與服務
於 2023 年 11 月住了 2 晚
Madeline 於 2023年12月5日的回應
Good Evening Andrea,We appreciate your review and are delighted you enjoyed your stay with us. We hope to welcome you back again and wish you a joyous Holiday season!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was perfect
於 2023 年 11 月住了 1 晚
Madeline 於 2023年12月3日的回應
Good Morning William,We appreciate your feedback and are thrilled you enjoyed your stay with us! We are grateful to have a perfect location in the heart of such a magical town, and we hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

mel

於 2023 年 11 月住了 3 晚
Madeline 於 2024年1月1日的回應
Good Afternoon Melissa,We appreciate your positive ratings and are delighted you had a wonderful stay with us. We hope to welcome you back again soon and wish you a Happy New Year!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Vanessa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Professional and friendly staff. Beautiful and relax accommodations. I would definitely return.
於 2023 年 11 月住了 1 晚
Madeline 於 2023年11月28日的回應
Good Afternoon Vanessa,We truly appreciate your positive feedback and are delighted you had a wonderful stay with us! Our team is dedicated to providing top-notch service, superior quality, and a memorable Mystic experience for our guests, and we are thrilled we could do this for you. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

steven

於 2023 年 11 月住了 1 晚
Madeline 於 2023年11月10日的回應
Good Evening Steven,We appreciate your positive feedback and are thrilled you had a wonderful stay in our Noank House. We hope to welcome you back to downtown Mystic again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay! Very clean, the staff was great, easy parking, and a quick walk to the town. I don’t think there’s an elevator just FYI. Anyway - Awesome place - We’ll be back!
於 2023 年 10 月住了 1 晚
Madeline 於 2023年10月31日的回應
Good Afternoon Christopher,We appreciate your feedback and are elated that you had a wonderful stay at The Whaler's Inn. We take great pride in our friendly team dedicated to providing top-notch service, superior quality and cleanliness, and a memorable experience in downtown Mystic. We are so glad we could do this for you, and we look forward to welcoming you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best in Mystic. We stayed in one of the back buildings and it was wonderful. On our last visit we stayed in the Inn which is lovely. This is in the heart of town and you can walk everywhere. It is extremely clean and nicely decorated. We will always stay here on our visits to New England. And the restaurant/bar attached is wonderful.
於 2023 年 10 月住了 1 晚
Madeline 於 2023年10月25日的回應
Good Morning Lisa,We appreciate you sharing your positive feedback and are delighted you had a pleasant stay in our Noank House! Our team is committed to providing top-notch service, superior quality, and a memorable experience, and we are so glad we could do this for you. We are grateful to have a perfect location in the heart of downtown, and it makes us happy to hear it was convenient for your itinerary. We will be sure to pass on your compliments to our talented team at The Shipwright's Daughter, and we hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

MARY

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay
Great location and ambience. Enjoyed being able to walk through town and access the sites easily.
於 2023 年 10 月住了 2 晚
Madeline 於 2023年10月25日的回應
Good Morning Mary,We truly appreciate your positive feedback and are delighted you had a wonderful stay with us! Our team is dedicated to providing top-notch service, superior quality and cleanliness, and a memorable Mystic experience for our guests, and we are thrilled we could do this for you. We are grateful to have a perfect location in the heart of downtown, and it makes us happy to hear it was convenient for your plans. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Laura (Ashburn)

於 2023 年 10 月住了 1 晚
Madeline 於 2023年11月12日的回應
Good Afternoon Laura,We appreciate your positive ratings and are delighted you enjoyed your stay in our Noank House. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Maria

多人同遊
The Whaler’s Inn was a pleasure to stay in. Staff was professional, knowledgeable and friendly. Everything was walkable or a short drive. I recommend this inn and would stay there again.
於 2023 年 10 月住了 3 晚
Madeline 於 2023年10月20日的回應
Good Afternoon Maria,We truly appreciate your positive feedback and are delighted you had a wonderful stay with us! Our team is dedicated to providing top-notch service, superior quality and cleanliness, and a memorable Mystic experience for our guests, and we are thrilled we could do this for you. We are grateful to have a perfect location in the heart of downtown, and it makes us happy to hear it was convenient for your plans. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Ivan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Madeline 於 2023年10月27日的回應
Good Morning Ivan,We appreciate your positive feedback and are thrilled you had a wonderful stay in one of our Noank House Guestrooms. We hope to welcome you back to downtown Mystic again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Tanesha

讚好:整潔度、職員與服務和住宿狀況
The staff is very friendly, informative and accommodating. The hotel is right in the middle of all the main restaurants , attractions & shops. Able to walk to almost everything on our itinerary. Hotel is adorable and clean as well.
於 2023 年 10 月住了 2 晚
Madeline 於 2023年10月10日的回應
Good Afternoon Tanesha,We appreciate your kind words and feedback and are thrilled you had a wonderful stay with us! Our team is dedicated to providing top-notch service, superior quality and cleanliness, and a memorable Mystic experience for our guests, and we are delighted we could do this for you. We are grateful to have a perfect location in the heart of downtown, and it makes us happy to hear it was convenient for your plans. We hope to welcome you back again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Peter

於 2023 年 10 月住了 1 晚
Madeline 於 2023年10月27日的回應
Good Evening Peter,We appreciate your positive feedback and are thrilled you had a wonderful stay in one of our Noank House Guestrooms. We hope to welcome you back to downtown Mystic again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to town, —staff very friendly and helpful.
於 2023 年 9 月住了 1 晚
Madeline 於 2023年9月30日的回應
Good Afternoon Michael,We appreciate your positive feedback and are thrilled you had a wonderful stay with us! We take great pride in our entire team, from the front desk and restaurant to housekeeping and maintenance, and we are happy to hear they enhanced your experience. We hope to welcome you back to downtown Mystic again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Philip

於 2023 年 9 月住了 3 晚
Madeline 於 2023年9月23日的回應
Good Afternoon Philip,Thank you for sharing your positive ratings! We are thrilled you had a wonderful stay with us, and we hope to welcome you back to magical Mystic again soon!Thank you,Madeline BaldwinGuest Relations Manager

6/10 一般

真實旅客

讚好:整潔度和職員與服務
Aesthetically but not functionally pleasing
Paper thin walls and a lot of noise from the street and adjacent rooms; bathroom and shower were unfunctionally small.
於 2023 年 8 月住了 2 晚
Madeline 於 2023年9月3日的回應
Good Morning,We appreciate you sharing your honest feedback and apologize for the guestroom not meeting your expectations. We offer a wide range of room types in our five buildings to accommodate a variety of guest preferences, including rooms with larger bathrooms and showers and further distanced from Main Street. We strongly recommend calling our friendly front desk agents, available 24/7 to help guide you toward the best possible room type to suit your needs. Our most popular rooms are the Hoxie House Deluxe Guestrooms with an air-jet soaking tub, gas fireplace, and sweeping views of the Mystic River and downtown. We hope to host you again and provide a much more pleasing experience. Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Christopher (Sacramento)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was everything we had hoped for more! Friendly and helpful staff and large well appointed guest rooms.
於 2023 年 8 月住了 1 晚
Madeline 於 2023年9月3日的回應
Good Morning Christopher,Thank you for sharing your fantastic feedback! We are elated to hear we exceeded your expectations, and that is precisely what we strive for. We take great pride in our devoted team, from the front desk and restaurant to housekeeping and maintenance, and we are so happy they enhanced your overall experience.We look forward to hosting you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Michele

於 2023 年 8 月住了 1 晚
Madeline 於 2023年9月3日的回應
Good Morning Michele,We appreciate your positive ratings and hope to host you again soon! Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Madeline 於 2023年8月20日的回應
Good Afternoon Deborah,We appreciate your positive ratings and are thrilled you had a pleasant stay with us. We hope to host you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Jordan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Madeline 於 2023年8月12日的回應
Good Afternoon Jordan,We appreciate your positive ratings and are delighted you had a wonderful stay with us. We hope to host you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Tammie

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Madeline 於 2023年8月5日的回應
Good Afternoon Tammie,We appreciate your positive ratings and are thrilled you had a pleasant stay with us. We hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Katherine

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Wonderful place
於 2023 年 7 月住了 1 晚
Madeline 於 2023年7月29日的回應
Good Evening Katherine,We appreciate your positive feedback and are delighted you had a pleasant stay with us! We look forward to hosting you again on your next trip to downtown Mystic.Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

James

於 2023 年 7 月住了 1 晚
Madeline 於 2023年8月18日的回應
Good Morning James,We appreciate your positive ratings and are thrilled you had a wonderful stay with us! We hope to host you again soon. Thank you,Madeline BaldwinGuest Relations Manager

8/10 不錯

Donald

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Madeline 於 2023年7月24日的回應
Good Afternoon Donald,We appreciate your positive ratings and hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The town is quaint and the property is right in the middle of the town Staff was so helpful
於 2023 年 7 月住了 1 晚
Madeline 於 2023年7月24日的回應
Good Afternoon Mary,Thank you for your feedback! We are grateful to have such a perfect downtown location and devoted staff, and it makes us happy to hear that both enhanced your experience. We hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Bruce

讚好:整潔度、職員與服務和住宿狀況
would happily return
於 2023 年 7 月住了 1 晚
Madeline 於 2023年7月24日的回應
Good Afternoon Bruce,We appreciate your positive feedback and look forward to seeing you again!Thank you,Madeline BaldwinGuest Relations Manager

10/10 優異

Alex

於 2023 年 7 月住了 2 晚
Madeline 於 2023年7月21日的回應
Good Morning Alex,We appreciate your positive rating and hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager

8/10 不錯

Robert (Sparta)

讚好:整潔度、職員與服務和住宿狀況
Great historic building with pleasant staff and clean rooms in a super convenient spot.
於 2023 年 7 月住了 1 晚
Madeline 於 2023年7月15日的回應
Good Afternoon Robert,Thank you for your positive feedback! We are thrilled you found our accommodations clean and convenient and that our friendly team offered you a warm welcome. We hope to see you again soon!Thank you,Madeline BaldwinGuest Relations Manager