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关于托卡托卡度假酒店的点评

3 out of 5
托卡托卡度假酒店
Queens Highway, Nadi

点评

7.8

还可以

10 分 - 超赞。377 条好评，共有 1002 条点评" "
8 分 - 还可以。321 条好评，共有 1002 条点评" "
6 分 - 一般。155 条好评，共有 1002 条点评" "
4 分 - 很差。82 条好评，共有 1002 条点评" "
2 分 - 糟糕。67 条好评，共有 1002 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

4/10 很差

Kit Man Alice

与家人出行
满意：清洁度
不满意：员工和服务
Overall a super basic hostel like villa, like a local simple resort. Clean and tidy but no phone at all to contact reception! I booked 3 for a villa but missing a towel and toiletries for the third one! Just for an overnight stay before boarding on an early morning flight would be fine but it is not worth the money of around USD115 per night!
2024 年 1 月入住 1 晚
Reservation Rep 于 2024年03月11日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

10/10 超赞

Chih-Yuan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
Vinaka 于 2020年02月7日 的回复
Bula Chih- Yuan, Thank you for your feedback, we hope to see you again soon.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
Maca 于 2019年10月30日 的回复
Bula Vinaka Thank you for staying with us. We appreciate your feedback!

6/10 一般

真实旅客

满意：员工和服务，清洁度
2019 年 8 月入住 1 晚
Maca 于 2019年09月4日 的回复
Bula & Greetings from Tokatoka We thank you for taking the time to send us your review Island Regards

8/10 还可以

BOYAO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
讚讚讚
很棒，距離機場很近，很值得入住
2019 年 5 月入住 1 晚
Maca 于 2019年07月25日 的回复
Bula & Greetings from Tokatoka Thank you for your feedback. We hope to see you once again at Tokatoka Resort Island Regards

8/10 还可以

BOYAO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得入住
很棒，距離機場很近，很值得入住
2019 年 5 月入住 1 晚
Maca 于 2019年07月25日 的回复
Bula & Greetings from Tokatoka Thank you for your feedback. We hope to see you once again at Tokatoka Resort Island Regards

8/10 还可以

kunhan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 1 晚

4/10 很差

irene

不满意：住宿条件和设施
Really disappointed as the room does not have sealed windows and it’s only a blind with a screen. You hear all the cars on the highway. It is impossible to sleep.
2024 年 5 月入住 2 晚

8/10 还可以

Nicholas

商务旅客
满意：员工和服务
不满意：服务设施
Rooms need investment but bed is comfortable. It’s not expensive to put bedside lamps.
2024 年 5 月入住 1 晚
Reservation Rep 于 2024年05月21日 的回复
Bula Nicholas, Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

8/10 还可以

Philippa

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We had an overnight stay here, less than 12 hours between flights. Hotel is convenient to the airport and the complementary shuttle bus a real plus. Reception staff were very helpful and professional. The only down side was the noise from the main road and the light emanating from the AC. However, neither prevented sleep on this occasion.
2024 年 5 月入住 1 晚
Reservation Rep 于 2024年05月18日 的回复
Bula Philippa, thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Reservation Rep 于 2024年05月17日 的回复
Bula Vinaka Brian, thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

4/10 很差

Amar

商务旅客
满意：清洁度
不满意：服务设施，员工和服务
The staff and service was quite bad compared to the price for the porperty.
2024 年 5 月入住 1 晚
Reservation Rep 于 2024年05月12日 的回复
Bula Amar, Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

4/10 很差

Prasheela

满意：员工和服务
2024 年 4 月入住 1 晚
Reservation Rep 于 2024年05月12日 的回复
Bula Prasheela, Thank you for sharing your feedback with us. While we're pleased to hear about the positive aspects of your stay, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

2/10 糟糕

Christine

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Toilet seat & door was broken. Tv remote was not working so had to get a new one..no utensils provided @ all. Found bugs on my bed and spiders crawling around. Went to catch a taxi @ reception but non available apparently even tho a couple of taxis were parked right @ the front of reception. Very disappointed.
2024 年 4 月入住 2 晚
Reservation Rep 于 2024年05月7日 的回复
Bula Christine, we're genuinely sorry for the shortcomings you experienced. Please accept our sincere apologies for any inconvenience caused. Rest assured, we're taking your concerns seriously and addressing them promptly to ensure a better experience in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the near future. Vinaka and Kind Regards Tokatoka Resort Mangement Team

8/10 还可以

Tiffany

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location directly opposite Nadi airport and frequent free airport shuttles operate from the hotel to Nadi airport making it a great choice for overnight on arrival or before departure from Nadi. The restaurant and bar overlook the pool area which has varying g depths for swimmers and non-swimmers / kids, and a waterslide that is loads of fun for kids and adults alike. Our room was air conditioned and had included toiletries, the only downside was that on both 1 night stays at this hotel we only received 3 bath towels instead of 4 so with 4 of us in the room our kids had to share a bath towel. The rooms don’t have phones to call reception either. We stayed in room 400 on our last stay here and the toilet didn’t flush well. So overall a great one night stay hotel opposite the airport. I didn’t realise before we booked this hotel that they’re owned by the Warwick hotel chain so the amenities are Warwick.
2024 年 4 月入住 1 晚
Reservation Agent 于 2024年05月2日 的回复
Bula,Greetings from Tokatoka Resort.We are elated to hear about the positive aspects of your stay; However, we heartedly apologize for the service that was not to your expectation. We thank you for your honest feedback which was highlighted to the respective team for improvements, and we look forward to welcoming you back soon for a better stay in the near future.Vinaka and kind regards,Tokatoka Resort

8/10 还可以

Seini Finau

满意：清洁度、员工和服务、住宿条件和设施
Great all round
2024 年 4 月入住 1 晚
Reservation Rep 于 2024年05月1日 的回复
Bula Vinaka Seini, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

6/10 一般

Sabreen

与家人及幼儿出行
满意：住宿条件和设施，清洁度
Perfect location if you want to stay close to airport. Villas are spacious and pool is great for kids and family. Food at restaurant was a bit blend but service staff were good.
2024 年 4 月入住 2 晚
Reservation Rep 于 2024年05月1日 的回复
Bula Vinaka Sabreen, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 超赞

Arishma

满意：清洁度、员工和服务、住宿条件和设施
Nice place and nice food. Good rooms for comfortable sleeping
2024 年 4 月入住 1 晚
Reservation Rep 于 2024年05月1日 的回复
Bula Vinaka Arishma, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 超赞

ROSHAN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is a very convenient location and the staff are very Friendly.We got an upgrade to a self contained unit which we we were very greatful for. There was pumkin curry and rice available for breakfast on a monday morning which i thought was very thoughtful of the management as quiet a few of the guests are hindus and vegetarians on Mondays. We will definetely be back and let our friends know as well Regards Roshan
2024 年 4 月入住 1 晚
Reservation Agent 于 2024年04月24日 的回复
Bula,Thank you for sharing your wonderful feedback! We're thrilled to hear that you had an enjoyable experience at Tokatoka Resort, appreciating our facilities and the exceptional service.The entire team here at Tokatoka Resort is looking forward to the pleasure of welcoming you back for another memorable stay soon.Vinaka and Kind Regards,

8/10 还可以

Weidong

满意：员工和服务，清洁度
Ok
2024 年 4 月入住 1 晚
Reservation Rep 于 2024年05月1日 的回复
Bula Vinaka Weidong, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

2/10 糟糕

Adrian

商务旅客
不满意：住宿条件和设施
Bugs were an issue, dirty and needs an upgrade.
2024 年 4 月入住 1 晚
Reservation Agent 于 2024年04月24日 的回复
Bula,Thank you for sharing your thoughts on your recent stay with us.We're genuinely sorry to hear that your experience did not meet your expectations. Your feedback is invaluable to us, and we will certainly discuss it with our team to identify areas where we can improve.We hope for the opportunity to welcome you back in the future with an enhanced level of service that exceeds your expectations.Vinaka and Kind Regards

10/10 超赞

Josh

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Reservation Rep 于 2024年04月22日 的回复
Bula Vinaka Éloise, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 超赞

Éloise

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Très bel hôtel. La piscine et la glissade sont très amusants
2024 年 4 月入住 1 晚
Reservation Agent 于 2024年04月20日 的回复
Bula Vinaka Éloise, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 超赞

Fay

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Tokatoka Management Team 于 2024年04月19日 的回复
Bula Fay, Thanking you very much for your feedback, we sincerely hope that you will visit us with your family in the not-so-distant future. Kind Regards,

8/10 还可以

Ashok

满意：住宿条件和设施
Excellent food and greeting staff.
2024 年 3 月入住 2 晚
Reservation Rep 于 2024年04月16日 的回复
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

6/10 一般

mark

2024 年 4 月入住 1 晚
Reservation Rep 于 2024年05月4日 的回复
Bula Vinaka Mark, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

8/10 还可以

Gurdit

2024 年 4 月入住 1 晚
Reservation Rep 于 2024年04月15日 的回复
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

2/10 糟糕

Sarojani

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only thing we liked about the property was the swimming pool. The staff were not very friendly, the rooms were not very clean. It wasn’t what I expected for the money I paid.
2024 年 4 月入住 1 晚
Reservation Agent 于 2024年04月12日 的回复
Bula Vinaka, Warm Greetings from Tokatoka Resort, Fiji. We sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, deeply regret that certain areas fell short of expectations. We hope to have another opportunity to welcome you back to show our improvements. Vinaka and Kind Regards

6/10 一般

Jeff

满意：住宿条件和设施，员工和服务
Resort was nice, ground were beautiful, pool was really nice. Water flow in the shower was terrible, the windows only has screens & shutters, no glass to keep out the heat & noise.
2024 年 4 月入住 1 晚
Reservation Agent 于 2024年04月12日 的回复
Bula Vinaka, Warm Greetings from Tokatoka Resort, Fiji. We sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, deeply regret that certain areas fell short of expectations. We hope to have another opportunity to welcome you back to show our improvements. Vinaka and Kind Regards

8/10 还可以

Emmanuel

2024 年 4 月入住 1 晚
Reservation Rep 于 2024年04月7日 的回复
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

6/10 一般

keni

满意：清洁度
2024 年 4 月入住 1 晚
Reservation Rep 于 2024年04月6日 的回复
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

8/10 还可以

Rochelle

2024 年 3 月入住 1 晚
Reservation Rep 于 2024年05月1日 的回复
Bula Vinaka Rochelle, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 超赞

Abel，Port Vila

满意：清洁度、员工和服务、住宿条件和设施
Enjoyed stay will return
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月31日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 还可以

Wendy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were happy to help in any way. While close to the airport for convenience, the road traffic noise was a little loud for light sleepers.
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月31日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 还可以

Fay

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月31日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 超赞

Avinesh

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I allways stay there Every one is so friendly Close to the airport
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月30日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

6/10 一般

Sarita

满意：员工和服务
Average
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月30日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

4/10 很差

Sima

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
They didn’t even change the bedsheets and rented the room to us
2024 年 3 月入住 2 晚
Reservation Rep 于 2024年03月31日 的回复
Bula Vinaka Thanking you very much for your feedback and we will definitely look into the service highlighted for the shortfall and looking forward to see you again with improved service.Kind Regards

10/10 超赞

Luseane

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything and more!
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月30日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 超赞

Avinesh

2024 年 3 月入住 1 晚
Reservation Rep 于 2024年04月15日 的回复
Bula Vinaka, Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Vinaka and kind Regards

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施
Close to airport. Nice pool area. Clean rooms
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月30日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

8/10 还可以

Carla，Bethlehem

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Airport shuttle was running every 10-15 minutes at 0500. Close to airport so & no flooding with the heavy rain. Mostly covered walkways which was handy as it rained long & hard. Restaurant food & service was just ok. I had fish curry & another had fish platter. Fish heavily salted on both. Margarita pizza massive amount cheese. Wait service staff NOT in a hurry @ dinner. Did not have breakfast.
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月31日 的回复
Bula Vinaka Thanking you very much for your feedback and we will definitely look into the service highlighted for the shortfall and looking forward to see you again with improved service.Kind Regards

10/10 超赞

Miranda

满意：清洁度、员工和服务、住宿条件和设施
Nice place
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月30日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 超赞

Carol

2024 年 3 月入住 2 晚
Reservation Rep 于 2024年04月6日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

10/10 超赞

Serah

与家人及幼儿出行
满意：员工和服务，清洁度
Service outstanding
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月30日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us.Looking forward to seeing you again.Vinaka and kind Regards

4/10 很差

Mary

与配偶出行
满意：住宿条件和设施，员工和服务
Great bed. Shower was good! That’s about where it stopped. The rooms were very noisy; not very soundproof - scraping chairs next door, crying baby etc. We’ve had some very good food at various places in Fiji. This was not on that list. The food was very disappointing and bad, even breakfast, except for omelette and muesli. Had to turn a few bowls over to the staff as they were dirty. Also, most chairs in dining area were very uncomfortable. We are not usually negative travellers and don’t have high expectations. Convenient to the airport and nice pool but otherwise very disappointing.
2024 年 3 月入住 3 晚
Reservation Rep 于 2024年03月31日 的回复
Bula Vinaka Thanking you very much for your feedback and we will definitely look into the service highlighted for the shortfall and looking forward to see you again with improved service.Kind Regards

10/10 超赞

Brenda

All perfect
2024 年 3 月入住 3 晚
Reservation Rep 于 2024年03月11日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

8/10 还可以

Fiona

满意：员工和服务，清洁度
2024 年 3 月入住 1 晚
Reservation Rep 于 2024年03月11日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

10/10 超赞

Elson

满意：清洁度、员工和服务、服务设施、住宿条件和设施
property is good and staff
2024 年 2 月入住 9 晚
Reservation Rep 于 2024年03月11日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards

8/10 还可以

Lauri

Extremely convenient, clean and comfortable. We have stayed here before and will be repeat customers.
2024 年 2 月入住 2 晚
Reservation Rep 于 2024年03月11日 的回复
Bula Vinaka,Thanking you very much for your feedback and we are very happy to know that you enjoyed your stay with us. Looking forward to seeing you again. Kind Regards