Nagarote Spa Hotel

"The room was clean, the only complaint I would have is that they gave us a very hard time getting towels for the pool. First the lady by the pool told us that we should get a towel card, since we came late (8 pm) and they didn’t have them, we didn’t get a card. In the future we will bring towels for the pool…:-( The waitress were excellent, the people at the counter were ok, at bar they were courteous. Excellent service overall. My wife and I plan to come over once more, but with towels…:-)"

"The entire hotel is great, the staff, the rooms are neat, the breakfast is amazing and fresh every day "

"There costumer service toward the costumers was really bad. My reservation was for a bigger room but I got an small one. The front desk could not help me because they were all book. They clearly made a mistake and they said, I was the one who made it. Also they wanted me to charge me more money. Awful staff and costumer service."

"Very good location, clean room, easy check in / check out, but with one issued while walking in the hallway on my way to the bar one of the security ask me if I was a guest there and felt kind discriminated lucky the front lady who saw me check in was passing by and she apologized. Need to be more careful and not to judge just because of apparence."