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"The reception staff were very helpful. The room was very clean and service staff clean and change bed sheets and towers every day. There is an option if one does not wish to have them changed to save the environment. It is next to two floors of restaurants and shopping g malls As the hotel is next to the railway station, we can hear the trains but not to a disturbing level. "

"Room is nice and big enough for my family. The hotel location is also very convenient. "

"Clean spacious room. Friendly staff. Great bath products. "

"Clean and conveniently located "

"Just had a back to back stay at a “5 stars” hotel in Shanghai and had to come back to praise about TOKYU Hotel. The service is great, and "

"ホスピタリティーが、とてもよい心地好く過ごせました。また利用したいです。ありがとうございました。"

"Clean room and staff"

"Great breakfast selection"

"The hotel was clean and tidy. The check-in and check-out process was quick, and the staff provided very good service. 館内は清潔で、チェックイン・チェックアウトがスムーズでした。スタッフの対応も良く、快適に滞在できました。"