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奈洛比韋斯特蘭金鬱金香飯店的評價

4 out of 5
奈洛比韋斯特蘭金鬱金香飯店
65 Muthithi Street, Nairobi, Nairobi

評價

8.6

優異

10 分評分，優異；272 則評價中有 130 則" "
8 分評分，不錯；272 則評價中有 89 則" "
6 分評分，一般；272 則評價中有 38 則" "
4 分評分，欠佳；272 則評價中有 8 則" "
2 分評分，很差；272 則評價中有 7 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Alexandre (Saint-Germain En laye)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a pleasant stay at the Golden Tulip Hotel in Nairobi. The staff were welcoming and attentive, ensuring a smooth check-in and comfortable experience throughout my visit. The room was clean, well-maintained, and offered all the necessary amenities. I particularly enjoyed the breakfast, which had a good selection of both local and international options. The rooftop pool was a great place to relax and take in some views of the city. I would recommend this hotel for anyone looking for a reliable and convenient stay in Nairobi.
於 2024 年 4 月住了 6 晚
Irshad Quazzafi- General Manager 於 2024年4月26日的回應
Dear Alexandre,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us and are glad that you had a memorable stay with special mention for our food and service excellence delivered by our associates.We look forward to welcome you back.Thanks and Regards

6/10 一般

Pravin

家人同遊
讚好：職員與服務
Hotel was okay but in business area Breakfast was nice And rooms were clean but the bathrooms needed to be deep cleaned The only issue I had was the receptionist called Junior who was very rude I had already paid for late check out earlier in the day but when I went to reception to confirm the timings she wanted to charge me for a whole day even after paying Apart from that the staff at breakfast were amazing
於 2024 年 3 月住了 6 晚
Irshad Quazzafi- General Manager 於 2024年3月16日的回應
Dear Pravin,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience and are glad that few of our associates delivered service excellence and while others raised an area to work on. We will work on the cleaning process. Kindly note that the late checkout charges were posted during the day by one of our associate, and Sharon collected the room key and assisted you with checkout process. We look forward to welcome you back.

4/10 欠佳

Khalifa

Breakfast isn't good also no dental kit provided.
於 2024 年 2 月住了 1 晚
Irshad Quazzafi- General Manager 於 2024年2月22日的回應
Dear Khalifa,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us and are sorry that you didn't like our breakfast spread, we will work on the same. Dental kits are provided upon requests .We look forward to welcome you back.

6/10 一般

Andrew

商務旅客
讚好：整潔度和住宿狀況
mixed review.
The location is good. The kitchen staff are amazing (particularly the Chief Rachael). The security staff are excellant. There was one lady on the ground floor and she was always very grumpy (15 times, I said please and thank you) and she never once responded. Also, one Saturday evening I had a drink at the donwstairs cafe with a friend, we then had another drink at the roof top bar. On the way out she asked to use my bathroom (she didn't want to use the public toilets). I was in my room for 3-5 (Max minutes) after she left I was told there was 40$ additional payment for having somone in my room.. I thought that this was crazy.
於 2024 年 1 月住了 8 晚
Irshad Quazzafi- General Manager 於 2024年2月22日的回應
Dear Andrew,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your sty experience with us and are glad that few associates made your stay memorable. On your concern about your visitors, it was checked and discovered that you had several visitors visiting your room (mainly female) all throughout your stay and you were never disturbed in regards to them as the hotel followed their policies of visitors timings. However on the night you were mentioning the lady visitor was accompanied by you at lobby level café and she did use the lobby level washroom. The policy of registering visitors to front desk during night time is mandatory along with applicable charges. You were informed about the charges when you reached your room with the visitor and you agreed for the policies. Also your visitor left the room approximately after 35 minutes.We look forward to welcome you back.

10/10 優異

Abdirizak

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 1 月住了 6 晚
Irshad Quazzafi - General Manager 於 2024年1月31日的回應
Dear Abdirizak,My team and I thank you for sharing your stay experience with us. We are glad that you had a comfortable and memorable stay with us.Thanks and Regards

10/10 優異

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, great gym. Safe area.
於 2023 年 12 月住了 4 晚
Irshad Quazzafi- General Manager 於 2024年1月31日的回應
Dear Sandra,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with . We are glad that you had a comfortable and memorable stay with us, with special mention for our Gym. We look forward to welcome you back.Thanks and Regards

8/10 不錯

Latha

家人同遊
讚好：整潔度和職員與服務
Unique about the property is the attention of the staff and the chefs. They truly care about the guests and accommodate your requests. Thanks to Chef Ajay for catering to vegan requirements. Every time I have come to Kenya I have stayed here. Golden Tulip used to be an excellent property currently it's a bit run down in the bathrooms. The caulking, trash cans, etc need some attention.
於 2023 年 11 月住了 1 晚
Irshad Quazzafi 於 2023年11月25日的回應
Dear Latha,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for your kind words of appreciation for our staff.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Chinedu

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome hotel
Very beautiful and clean hotel. Amazing service too
於 2023 年 11 月住了 3 晚
Irshad Quazzafi 於 2023年11月23日的回應
Dear Chinedu,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for your kind words of appreciation for our staff.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
Excellent and efficient staff
於 2023 年 11 月住了 4 晚
Irshad Quazzafi, General manager 於 2023年11月20日的回應
Dear Paul,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us. We Look forward t welcome you back.

8/10 不錯

Gladston

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 5 晚
Irshad Quazzafi 於 2023年11月15日的回應
Dear Gladston,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

2/10 很差

Abdullahi

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 10 月住了 2 晚
Irshad Quazzafi 於 2023年11月4日的回應
Dear Abdullahi,Assalam O AlikumGreetings from Golden Tulip Westlands, Nairobi…!!!We thank you for rating us and we can see that there was some concern. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

6/10 一般

abu sadat md m

商務旅客
不滿：職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚
Irshad Quazzafi 於 2023年10月31日的回應
Dear Abu Sadat,Assalam O AlikumGreetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

2/10 很差

Abdullahi

於 2023 年 10 月住了 1 晚
Irshad Quazzafi 於 2023年10月31日的回應
Dear Abdullahi,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 8 晚
Irshad Quazzafi 於 2023年10月25日的回應
Dear David,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us. Thanks a lot given us 10 out of 10.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect and comfortable
Perfect and comfortable stay overall. Breakfast included local dishes and they were nice experience.
於 2023 年 10 月住了 2 晚
Irshad Quazzafi 於 2023年10月18日的回應
Dear Atsushi,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for your kind words of appreciation for our facility & staff. We are happy that you had a great stay with us & enjoyed the local touch of breakfast.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Meg

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Irshad Quazzafi 於 2023年10月12日的回應
Dear Meg,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Aldo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel with clean rooms and a nice rooftop bar
於 2023 年 9 月住了 1 晚
Irshad Quazzafi 於 2023年9月21日的回應
Dear Aldo,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for your kind words of appreciation for our services & facilities. Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

6/10 一般

真實旅客

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 9 月住了 3 晚
Irshad Quazzafi 於 2023年9月22日的回應
Dear Sir / Ma'am,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

8/10 不錯

Tasneem

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
It was a Pleasant stay, the service was excellent and all staff were very friendly. I will definitely recommend this hotel to fry and family band will come back again. Thank you
於 2023 年 8 月住了 2 晚
Irshad Quazzafi - General Manager 於 2023年9月8日的回應
Dear Tasneem,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us and are glad that you had a comfortable stay with us .We look forward to welcome you back.

4/10 欠佳

Abdulaziz

於 2023 年 8 月住了 7 晚
Irshad Quazzafi 於 2023年9月25日的回應
Dear Abdulaziz,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed

2/10 很差

Ashley

於 2023 年 8 月住了 1 晚
Irshad Quazzafi - General Manager 於 2023年9月19日的回應
Dear Ashley,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us , kindly let me know the areas of improvement for us , where in we can achieve 5 out of 5 from you on your next visit.Looking forward to welcome you back.

8/10 不錯

Mohammed

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Irshad Quazzafi 於 2023年8月29日的回應
Dear Mohammed,Assalam O Alikum....!!!Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us. Pleasure to see 8 out of 10.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Vishal

於 2023 年 8 月住了 1 晚
Irshad Quazzafi - General Manager 於 2023年9月19日的回應
Dear Vishal,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for rating your stay experience with us and are glad that you had a memorable stay with us.We look forward to welcome you back.

10/10 優異

Kaushik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Service.
The first room they gave us had an issue with the air conditioning, ie it wasn’t working properly. So a swift room change was organised.
於 2023 年 8 月住了 1 晚
Irshad Quazzafi 於 2023年8月28日的回應
Dear Kaushik,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for feedback apricated this help us to improve on day to day basis, We are happy to see that our team took the action immediately, as you know some time we have these technical challenges. Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

8/10 不錯

John

於 2023 年 8 月住了 1 晚
Irshad Quazzafi 於 2023年9月13日的回應
Dear John,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Denise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our stay was great. We stayed for one night arriving from a safari, completely exhausted. The check-in was quick and easy and the staff was so friendly and helpful, always concerned about our safety. The room was very spacious and clean. We ordered room service, which arrived very quickly and the food was delicious. The breakfast buffet had a nice variety and the food was tasty as well. All in all we felt very safe and enjoyed our stay.
於 2023 年 8 月住了 1 晚
Irshad Quazzafi - General Manager 於 2023年8月21日的回應
Dear Denise,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us. We look forward to welcome you back.

8/10 不錯

Kaushik

於 2023 年 8 月住了 2 晚
Irshad Quazzafi - General Manager 於 2023年8月21日的回應
Dear Kaushik,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us. We Look forward to welcome you back.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Irshad Quazzafi 於 2023年8月12日的回應
Dear Sir /Ma'am,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.Thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Subhendu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Irshad Quazzafi 於 2023年8月12日的回應
Dear Sir /Ma'am,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.Thank you for rating us.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Tasneem

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good customer service. Nice breakfast. Housekeeping very polite.
於 2023 年 8 月住了 2 晚
Irshad Quazzafi - General Manager 於 2023年8月21日的回應
Dear Tasneem,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us. We look forward to welcome you back.

6/10 一般

Ashish

家人同遊
讚好：整潔度和客房舒適度
Need hospitality training
I was expecting much more from this hotel, having started before. My son and I stayed too close out a week in Kenya. The time was clean, but here are the issues: -TV didn’t work the entire time (despite 3 calls to fix, nothing happened) - water pools in the bathroom are a relatively short use of the shower - coffee shop sold me a stale piece of cake (my informing them and returning 3/4 slice did not result in any change in the bill or offer for something different!) While none of the above issues are a huge deal, it gives more the feeling of a 2-3 star hotel. Generally, the staff were friendly, but not aware of hospitality. This should not be the case for a Golden Tulip in the Westlands. I mentioned a couple of these things at checkout, but one manager dodged a response by wrapping up his shift without closing the loop with me. The next manager was unavailable when I needed to leave (he also was unreachable by the front desk staff)
於 2023 年 7 月住了 3 晚
Irshad Quazzafi 於 2023年8月1日的回應
Dear Mr. Ashish,Greetings from Golden Tulip Westlands, Nairobi…!!!We thank you for your feedback, we assure you that we will look into all the points highlighted by you.Sorry for the inconvenience. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Minh Thien

於 2023 年 7 月住了 1 晚
Irshad Quazzafi 於 2023年7月24日的回應
Dear Minh Thien,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.Thank you for rating us 10 out of 10.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Aliyah

於 2023 年 7 月住了 1 晚
Irshad Quazzafi 於 2023年7月21日的回應
Dear Aliyah,Greetings from Golden Tulip Westlands, Nairobi…!!!We thank you for your giving us 10 out of 10, we really appreciate.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Raymond

讚好：整潔度、職員與服務和住宿狀況
The room was clean with good space. I did miss a refrigerator in the room even though there was an empty cabinet designed for one. It would have been nice to keep my drinking water cold. I liked being able to connect my phone to the TV to view my own content. WIFI was strong. Staff was very friendly and helpful. Security was very good, they seemed very concerned about my safety. There is a shopping mall with a market down the street (walkable) which was convenient. The breakfast was very good with long hours of availability so you don't feel rushed. I stayed 2 separate times during my trip.
於 2023 年 7 月住了 1 晚
Irshad Quazzafi 於 2023年7月15日的回應
Dear Raymond,Greetings from Golden Tulip Westlands, Nairobi…!!!We thank you for your kind words of appreciation for our staff and facility. We are very happy to see your positive feedback.Regards to the refrigerator we do have only in Superior / Deluxe / Suite RoomOnce again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

8/10 不錯

Paul (Corona)

讚好：整潔度、職員與服務和住宿狀況
We really enjoyed our stay at Golden Tulip, It was easy enough to access and we felt very safe. We enjoyed the breakfast and the coffee shop. Great value!
於 2023 年 6 月住了 2 晚
Irshad Quazzafi 於 2023年6月26日的回應
Dear Paul,Greetings from Golden Tulip Westlands, Nairobi…!!!We thank you for your kind words of appreciation for our staff.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

8/10 不錯

C S

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The Services of Chef Mr. Panda, was noteworthy. Also staff very friendly and cordial behaviour.
於 2023 年 6 月住了 2 晚
Irshad Quazzafi - General Manager 於 2023年6月14日的回應
Dear Guest,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us with special mention for our Executive Chef and other associates.We look forward to welcome you back

10/10 優異

Caprice

多人同遊
讚好：整潔度、職員與服務和住宿狀況
We loved our stay at the Golden Tulip. It was clean, the staff was fantastic, everything was reasonably priced (i.e. food, drinks, mini bar, etc.). The location is close to museums, shopping and restaurants.
於 2023 年 6 月住了 2 晚
Irshad Quazzafi. General Manager 於 2023年6月9日的回應
Dear Caprice,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us, we are glad that your stay was memorable. We look forward to welcome you back.

10/10 優異

Fatima

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice and helping staff Very cooperative and helpful
於 2023 年 6 月住了 2 晚
Irshad Quazzafi, General Manager 於 2023年6月9日的回應
Dear Fatima,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us , we look forward to welcome you back.

10/10 優異

Anisa

讚好：職員與服務、住宿狀況和客房舒適度
It was great The staff was great always had a smile on their face Very friendly Beautie. Charles shetty Prakash chef Every one was great Thankyou all
於 2023 年 4 月住了 6 晚
Irshad Quazzafi, General manager 於 2023年5月10日的回應
Dear Anisa,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us , we are glad to know few of our associates delivered service excellence to you. We look forward to welcome you back.

10/10 優異

Henrik

於 2023 年 4 月住了 1 晚
Irshad Qyazzafi. General Manager 於 2023年4月20日的回應
Dear Henrik,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us and rating us the best.We look forward to welcome you back.Thanks and Regards

6/10 一般

Teo

於 2023 年 4 月住了 2 晚
Irshad Quazzafi- General Manager 於 2023年4月14日的回應
Dear Teo,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for rating us on your stay experience. We would work harder to get 10 out of 10 on your next visit.

10/10 優異

Ulf

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 7 晚
Irshad Quazzafi - General Manager 於 2023年4月11日的回應
Dear Ulf,Greetings from Golden Tulip Westlands Nairobi!I am glad to read that you enjoyed your stay with us. We look forward to welcome you back.

10/10 優異

chris

於 2023 年 3 月住了 5 晚
Irshad Quazzafi, General manager 於 2023年4月11日的回應
Dear Chris,Greetings from Golden Tulip Westlands Nairobi!I am glad to read that you had a comfortable stay us. We look forward to welcome you back.

8/10 不錯

sienny

於 2023 年 3 月住了 4 晚
Irshad Quazzafi, General Manager 於 2023年3月27日的回應
Dear Sienny,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your stay experience with us. We look forward to welcome you back.

8/10 不錯

Kathryn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was wonderful. Staff very attentive. Pool a bit of a disappointment as not as it appeared in pictures. Also was icy cold and therefore not very swimmable. One of the reasons we booked was because of this pool. Also, website on Expedia is misleading, as this hotel is actually twice as far from Sarit Centre as indicated. The map is not correct.
於 2023 年 3 月住了 3 晚
Irshad Quazzafi, General manager 於 2023年3月26日的回應
Dear Kathryn,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for sharing your sty experience with us. We are in process of heating our swimming pool, however its a lengthy process. Sarit Center shopping Mall is at a proximity of 1.4 KMS from us.We look forward to welcome you back.Thanks and Regards

8/10 不錯

Mohamed

於 2023 年 3 月住了 7 晚
Irshad Quazzafi General Manager 於 2023年3月21日的回應
Dear Mohamed,Greetings from Golden Tulip Westlands Nairobi!My team and I thank you for rating us on Expedia. We look forward to welcome you back

6/10 一般

SANDRA (GRANGER)

商務旅客
Good can be better and better can be best
於 2023 年 2 月住了 1 晚
Irshad Quazzafi 於 2023年3月9日的回應
Dear Sandra,Greetings from Golden Tulip Westlands, Nairobi…!!!We thank you for your time and noted the points we will work on it.We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

10/10 優異

Ahmed

於 2023 年 2 月住了 4 晚
Irshad Quazzafi, General Manager 於 2023年3月7日的回應
Dear Mr Ahmed, Greetings from Golden Tulip Westlands Nairobi.My team and I thank you for sharing your stay experience with us.Looking forward to welcome you back.

10/10 優異

Nagib

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel experience!
Superb hotel in Westland/parklands area of Nairobi. Unbeatable generous breakfast with a variety to die for. Room are spacious and bed was very comfortable. Shower experience was better than going to a spa. Amazing water pressure in shower. Nicely decorated. I recommend it wholeheartedly.
Restaurant on 1st floor
Restaurant.
於 2023 年 1 月住了 3 晚
Irshad Quazzafi 於 2023年2月4日的回應
Dear Nagib,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for your kind words of appreciation for our hotel & our services as well as our faciities.Once again thank you so much for your time and writing to us. We will be more than happy to see you again & again.Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager

8/10 不錯

Robert

於 2023 年 1 月住了 1 晚
Irshad Quazzafi 於 2023年1月25日的回應
Dear Robert,Greetings from Golden Tulip Westlands, Nairobi…!!!We hope you are taking good care of yourself.We thank you for your time & giving us 8 out of 10Home away from home. Stay blessed. Thanks & Regards,Irshad Quazzafi.General Manager