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Troy Nairobi 酒店

3.0 星住宿

Hotel Troy Nairobi

选择日期以查看价格

点评

7.8/10
不错

热门服务设施

  • 游泳池
  • 餐厅
  • 商务服务
  • 酒吧
  • 洗衣房
  • 客房送餐服务
当前价格为 HK$367
总价 HK$433
含税款和其他费用
6 月 4 日 - 6 月 5 日

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  • 含停车设施
  • 免费 Wi-Fi
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对比同类住宿

政策

入住

开始办理入住：11:00；停止办理入住：23:30
住客需年满 18 岁

退房

10:00 之前退房
提供无接触办理退房服务

特别入住说明

前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。

该住宿接受的付款方式

重要信息

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款；恕不接受现金
支持无现金交易。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

其他注意事项

此住宿场所没有电梯
08:00 至 18:00 可使用游泳池。

常见问题

Troy Nairobi 酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池和儿童游泳池。游泳池开放时间：08:00–18:00。

Troy Nairobi 酒店住宿费用是多少？

截至 2026 年 5 月 22 日，我们找到的Troy Nairobi 酒店 2 位成人 1 晚最低价是 HK$367（不含税费），入住日期是 2026 年 6 月 4 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

Troy Nairobi 酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

何时可在Troy Nairobi 酒店办理入住？

开始办理入住：11:00；停止办理入住：23:30。

何时可在Troy Nairobi 酒店办理退房？

退房时间为 10:00。

Troy Nairobi 酒店提供前往机场的班车吗？

是的，提供机场班车。

Troy Nairobi 酒店的地址在哪里？

这家酒店位于凯伦， 距离内罗毕国家公园和肯尼亚博马民俗村不到 2 公里。而且，距离凯伦布里森博物馆和肯雅塔国际会议中心不到 15 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

7.8

还可以

8.0

清洁度

7.4

地点

8.6

员工和服务

7.2

住宿条件和设施
10 分 - 超赞。51 条好评，共有 133 条点评
8 分 - 还可以。41 条好评，共有 133 条点评
6 分 - 一般。21 条好评，共有 133 条点评
4 分 - 很差。10 条好评，共有 133 条点评
2 分 - 糟糕。10 条好评，共有 133 条点评

点评

已验证

10/10 超赞

Megan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff and beautiful grounds. Highly recommended.
2023 年 11 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Friendly hotel nr Galleria Shopping Centre & Karen

Very friendly and helpful staff. Great breakfast. Good wifi. Very comfortable rooms. The hotel would have received a 5 for rooms too, except at the shower's water pressure was very low.
已验证

10/10 超赞

Karen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere.
2025 年 7 月入住 12 晚
已验证

2/10 糟糕

selly

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The receptionist, Lucy, overcharged us for the stay. Make sure you check your receipts before payments. Rooms are badly neglected, especially plumbing, with smelly toilets and blocked bathrooms. The garden and some staff were nice. If you are coming for a holiday I wouldn't recommend it. Not worth the price compared to the quality.
2025 年 3 月入住 2 晚
已验证

6/10 一般

Virginie

满意：清洁度
不满意：住宿条件和设施
The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
2022 年 8 月入住 1 晚
已验证

4/10 较差

Rebecca

不满意：清洁度、员工和服务、住宿条件和设施
We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
2023 年 2 月入住 3 晚
已验证

2/10 糟糕

selly

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was not going to write this since mistakes happen, but it kept getting worse. Our arrival(late night) was in a dusty room with an overflowing toilet. We were given another room, in which the shower was not working properly. Overal, maintenance of the rooms are neglected and we stopped talking to them about it. Breakast took almost 1hr and ordering dinner close to 2 hrs. The pool was never cleaned. Lastly, the receptionist, Lucy, decided to overcharge our stay by a lot of money. Had we not counterchecked receipts ourselves, she would have gotten away with it. The management was kind enough to refund us for one day, but I must express how disappointing our stay was, considering we spent so much at this premise. Pros: spacious garden, tasty dinner and other good staff.
2025 年 3 月入住 8 晚
已验证

4/10 较差

Donna

不满意：住宿条件和设施，服务设施
This could be a really cute place, but it is in desperate need of an upgrade in the bathrooms and grounds. The beds are extremely firm. Staff was great.
2026 年 1 月入住 2 晚
已验证

4/10 较差

真实旅客

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
2024 年 10 月入住 2 晚
已验证

6/10 一般

Helen

满意：清洁度
不满意：住宿条件和设施

Just an average hotel

The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
2022 年 3 月入住 1 晚
已验证

10/10 超赞

Monique

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great for tucked away relaxing stay

This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
2022 年 2 月入住 1 晚
已验证

8/10 不错

Maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great service at Troy hotel

The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
2021 年 10 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was good.
2021 年 8 月入住 1 晚
已验证

2/10 糟糕

真实旅客

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.
2020 年 12 月入住 1 晚
已验证

10/10 超赞

Khipani

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Homely stay

Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
2020 年 10 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr nette Leute und ein gute Lage zum Erkunden der Stadt und der Sehenswürdigkeiten.
2020 年 2 月入住 5 晚
已验证

8/10 不错

susan diane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Good location, helpful staff

Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
2020 年 2 月入住 1 晚
已验证

10/10 超赞

Peter

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Die Freundlichkeit und Hilfsbereitschaft aller Mitarbeiter des Hotels war ungewöhnlich und hat diesen Kurzurlaub bereichert. Das reichhaltige Frühstück mit Omelette nach Wahl, knusprigen Baconstücken, frischem Gemüse und reichhaltigem Buffet machte ein Mittagessen überflüssig. Die Zimmer im Cottage sind groß, sauber und haben eine Küchenzeile mit Kühlschrank, Microwelle, Wasserkocher usw. Tägliche Reinigung mit frischen Handtüchern. Wunderbarer Park. Sehr ruhige Lage. Warmwasserversorgung durch Solar. Kleiner Pool mit gut bestückter Bar. Unser Chauffeur Jackson war stets ansprechbar und hat uns gut beraten und nicht nur die Touristenziele gezeigt. Das einzige Negative war die immer noch katastrophale Zufahrt mit tiefen Schlaglöchern, die schön längst hätten repariert sein sollen
2020 年 1 月入住 7 晚
已验证

6/10 一般

Fredrik

满意：员工和服务

Trevligt familjehotell

Trevligt hotell, men slitet och lite otillgängligt att komma fram till (extremt dålig väg fram till hotellet). Mysiga bungalows men dåligt med ytor att lägga saker på.
2020 年 1 月入住 3 晚
已验证

10/10 超赞

Thomas

满意：清洁度、员工和服务、客房舒适度

Supert hotell til jobb og ferie

Et utmerket hotell med veldig hyggelig personale. Hotellet ligger supert til om du skal besøke Nairobi nasjonalpark og andre severdigheter men en kan fort begynne å tenke litt om du kommer til hotellet etter mørkets frembrudd da det ligger noen hundre meter fra hovedveien på en skikkelig skogsvei. Hotellet er noe slitt. Det er god mat og et fint bassengområde. Vi kommer definitivt tilbake hit neste gang vi skal til Nairobi.
2019 年 9 月入住 5 晚
已验证

8/10 不错

Josette

满意：员工和服务
不满意：清洁度
It’s very lush and pretty. The food was excellent.
2019 年 10 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
2019 年 8 月入住 1 晚
已验证

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing staff, hope to return!
2019 年 8 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff in the hotel is amazing and so kind. Location is good, close to the beach, but also supermarkets. Would come back for sure.
2019 年 7 月入住 2 晚
已验证

8/10 不错

Glenn

满意：员工和服务，清洁度

Super service og kjempehyggelig betjening

Hyggelig lite hotell, med en fantastisk flott service. Du blir virkelig tatt vare på. Anbefales
2019 年 6 月入住 7 晚