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"good"

"Loved our room! Everyone was friendly and the onsen was remarkable. "

"Joetsu is such a beautiful city very rarely visited by foreigners. Go take a walk around the Takada Castle grounds and see all the variety of Giant Lotus flowers. See the amazing art at the museums. Also learn about Samurai history with Kenshin Uesugi!"

"The staff was friendly. Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."

"We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen. "

"Beautiful property lovingly cared for with a breathtaking mountain view. The kaiseki absolutely delicious!"

"This hotel is a beautiful ryokan and onsen. We stayed 2 nights and really enjoyed it. We ate breakfast and dinner at the ryokan and really enjoyed the food - meals are 7 courses and food quality is top notch. We would highly recommend to anyone looking to stay in Yudanaka. They have a private onsen which we also booked so my husband and I could use the onsen together. "

"the staffs are very friendly. we usually stay at the hotel twice a year, close to the Ropeway, which making things very easy... the boss lady is very attentive and managing the place well."

"Amazing stay. The gentleman at the front desk who spoke great English was lovely, he helped us with everything and was also attentive during our kaiseki dinner, helping explain everything. We had a tatami room, it was nice, the bathroom a little dated, but the onsen was fabulous. The outdoor onsen was beautiful. Loved our stay here and can recommend it to anyone."