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The Crown Hotel Napier

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Luxury
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel located in Ahuriri

At The Crown Hotel Napier, you can look forward to a coffee shop/cafe, a library and dry cleaning/laundry services. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, Milk and Honey, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is HK$960
HK$1,104 total
includes taxes & fees
23 May - 24 May
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About this property

The Crown Hotel Napier

  • Luxury family-friendly hotel located in Ahuriri
  • At The Crown Hotel Napier, you can look forward to a coffee shop/cafe, a library and dry cleaning/laundry services. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, Milk and Honey, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and extended parking
    • Cooked-to-order breakfast (surcharge), bike hire and babysitting (surcharge)
    • A lift, luggage storage and a banquet hall
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at The Crown Hotel Napier have thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels and DVD players
    • Fridges, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Crown Hotel Napier pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Crown Hotel Napier?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Crown Hotel Napier on 23 May 2026 start from HK$960, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Crown Hotel Napier?

Self-parking and extended parking are free at this property.

What time is check-in at The Crown Hotel Napier?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crown Hotel Napier?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is The Crown Hotel Napier located?

Located in Ahuriri, this beachfront hotel is in the city centre and within a 10-minute walk of The Urban Winery and National Tobacco Company Building. Westshore Beach and Pandora Pond are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 672 out of 894 reviews
Rating 8 - Good. 185 out of 894 reviews
Rating 6 - Okay. 24 out of 894 reviews
Rating 4 - Poor. 10 out of 894 reviews
Rating 2 - Terrible. 3 out of 894 reviews

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable room, plenty of free parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
View was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Top notch facilities , very clean and beautify furnished. Very comfortable bed and spacious bathroom. We really enjoyed our stay .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were great! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great room and well equipped! Liked the location and the view!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
We had an enormous room in the original part of the hotel which was very well equipped. All staff were extremely friendly and helpful. Lots of parking on site and close to plenty of restaurants.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and Large Convenience location
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Nice room with sea view and well appointed bathroom.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the beach. We loved our one bedroom suite. It gave us lots of room. The balcony was perfect for morning coffee and evening wine. The free laundry facility was great as we’re in the middle of a long trip! Great location!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, gorgeous room over looking the water.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the property very clean and tidy
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated; hotel is of an excellent standard with helpful staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rhonda Wright

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed - a little firm. Little kitchenette was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. The staff member when we checked in was fantastic. Will definitely stay here next time we are in Napier.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the room but had no view. The staff were friendly and provided great recommendations.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room overlooking the beach with every amenity you would require. Very clean and well appointed unit.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay here. A lovely room and very close to the beach, restaurants and shops.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location to walk to eateries and bars etc. Getting slightly dated but a great place to stay nonetheless.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Samrat

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay , good location and staff was helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night while in the area for work, very comfortable place to stay, highly recommend, will definitely stay again.
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room and upgraded bathroom; window unit AC was dated. Charming area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds great service, left sunglasses in the room they notified me about 10 mins later
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the attached restaurant was amazing and they had great showers
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024