Staff Jafranco is good and helpful for booking taxi from hotel to airport. However, hotel surrounding area is not safe and a lots of African, Indian, and other minorities are hanging around. Perhaps they are living nearby but for tourist definitely is not a good place to stay although hotel is close to Napoli Central Station. In addition, we found out that a kettle is not clean and it seems like some stain or bubbles inside when we boiled some hot water.
Fanny S Kuen
2024 年 9 月入住 1 晚
10/10 超赞
HsiaoTing
商务旅客
2024 年 9 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
雙人房間空間不大,廁所淋浴空間較小,床具舒適乾淨,早餐豐富!
HsiaoTing
2024 年 9 月入住 2 晚
10/10 超赞
HsiaoTing
2024 年 9 月 12 日
HsiaoTing
2024 年 9 月入住 3 晚
6/10 一般
真实旅客
2017 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Breakfast is really good
Breakfast is really good!
The location is close to central station, but not safe around hotel, many people look not nice around hotel.
Witnessed robbery in burgur king close to central station.
Room in hotel is good, clean and tidy, but there is some mosquitos in room. So if it could provide some kind of tool insect repellent, it will be better.
真实旅客
2017 年 10 月入住 10 晚
6/10 一般
LAI WAH,Hong Kong
2015 年 8 月 15 日
不满意:员工和服务
Nice
perfect location
LAI WAH
6/10 一般
真实旅客
2014 年 8 月 14 日
满意:清洁度
不满意:客房舒适度,员工和服务
真实旅客
8/10 还可以
李小泗,beijing
2014 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
near the train station
the hotel is one of the international hotel chain that we had a good experience in Frence. This time we reserved this hotel chain in Naples with a good expression.That day when we got the hotel, the staff of the reception introduced the taxi trip of Pompeii and Sorento actively with price of 190 Euro. Then he reduced to 100 Euro when we considered it expensive but the talk stopped by the reason that we can not take a whole day to go. Next day we found the train ticket is 2.9 Euro to Pompeii and 6.5 Euro to Sorento when we was at the local train ticket office. In Sorento tourism bus ticket is 10 Euro and we took 20 Euro to have a visit around the town and have a look of sea beach scenery . We had a confusion about the staff whether introducing trip was a item of his job.
李小泗
8/10 还可以
真实旅客
2013 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
best western is always good~
good location,and is qualified for 3 stars~
真实旅客
8/10 还可以
真实旅客
2013 年 5 月 30 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Besides an unfriendly staff, All are good!
As the breakdown of the ratings, all are good, location, clean, facilities, conditions....etc. However, one of the staff (day shift at counter) is extremely unfriendly, and unwilling to answer any common enquiries like wifi password, keep key when going out ....etc.
真实旅客
8/10 还可以
A. Lee
2013 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
5-min walk from train station, easily access to gd restaurants n shops.
A. Lee
10/10 超赞
真实旅客
2012 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
Win Sum
团体旅客
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too.
Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner.
My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Win Sum
2025 年 6 月入住 4 晚
10/10 超赞
Monica
与配偶出行, 团体旅客
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very nice and the breakfast was excellent.
Monica
2025 年 6 月入住 1 晚
6/10 一般
Paul
与配偶出行
2025 年 6 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very disappointing, far from 4 star.
Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.
Paul
2025 年 6 月入住 1 晚
6/10 一般
David
2025 年 6 月 23 日
David
2025 年 6 月入住 1 晚
8/10 还可以
Leigh
2025 年 6 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Leigh
2025 年 6 月入住 1 晚
6/10 一般
Cathy
与配偶出行
2025 年 6 月 9 日
不满意:服务设施
Hotel rooms are small and dark. Hotel was in an ok location
Cathy
2025 年 6 月入住 1 晚
6/10 一般
Carolyn
团体旅客
2025 年 6 月 1 日
满意:员工和服务
不满意:服务设施
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Carolyn
2025 年 5 月入住 3 晚
10/10 超赞
Eugenio
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Bene tutto, davvero
Eugenio
2025 年 5 月入住 1 晚
8/10 还可以
David
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Close to train station but area around hotel is quite rough, run down and dirty.