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神韻大酒店的評價

4 out of 5
神韻大酒店
Via Diaz Armando 44, Naples, NA

評價

8.8

優異

10 分評分，優異；817 則評價中有 427 則" "
8 分評分，不錯；817 則評價中有 311 則" "
6 分評分，一般；817 則評價中有 56 則" "
4 分評分，欠佳；817 則評價中有 12 則" "
2 分評分，很差；817 則評價中有 11 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Chun-kit

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice
Close to shopping area. Room is clean and comfort.Friendly staff
於 2020 年 1 月住了 3 晚
G. Bussetti 於 2021年7月6日的回應
Dear Chun-Kit, Thank you for your kind words, we are very glad that your stay was fine. We hope to have you here again. Regards

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Good experience but sound insulation a minor issue
Sound insulation is the only issue but it does matter. I can hear what’s happening the next door.
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient Location
The hotel is conveniently located near a metro station in a commercial district. The hotel room is clean.
於 2019 年 1 月住了 5 晚

10/10 優異

Kevin (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location for shopping and sightseeing
於 2018 年 11 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Kwok Hing Benny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Kenneth (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
hotel is close to the metro (2 mins) and Centro Storico. Many sights are within walking distance. There is a supermarket nearby. And the staff are very nice.

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Fabulous breakfast! Staff very helpful and friendly.would recommend!
於 2024 年 4 月住了 6 晚

10/10 優異

Paulo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Os funcionários são excelentes, em especial o michelle da recepção que foi muito prestativo e solícito com nós.com nosso
於 2024 年 4 月住了 4 晚

10/10 優異

Jared

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great area, staff was great. Diffinetly would return
於 2024 年 3 月住了 3 晚

6/10 一般

Jennifer (Longmont)

伴侶同遊, 多人同遊
讚好：職員與服務
The location was nice, the hotel staff was great. The room we had was near the elevator, it was loud and the walls were thin. We could hear the guests next to us talking, and their alarm clock. The city noice was not too loud. Overall nice hotel for the price and location.
於 2023 年 10 月住了 4 晚

10/10 優異

Shelley

於 2023 年 6 月住了 1 晚

8/10 不錯

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.
於 2023 年 9 月住了 4 晚

10/10 優異

Adrian

讚好：整潔度、職員與服務和住宿狀況
Excelente hotel, el personal muy amable, tiendas y puerto para ir a las playas muy cerca caminando
於 2023 年 8 月住了 3 晚

8/10 不錯

Jean-Sébastien

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice clean rooms, mine even had a balcony. The rooftop and restaurant is really nice and personal is very nice too. Great emplacement too. I would’ve given 10/10 but the WiFi provided is just a very miserable experience.
於 2023 年 8 月住了 2 晚

10/10 優異

Michal Winnem

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚

8/10 不錯

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
於 2023 年 7 月住了 5 晚
Michele 於 2023年8月14日的回應
Dear Michael,Thanks for taking the time to comment your visit at our hotel. We are delighted to read that you found our location convenient. We are also glad that you considered our staff friendly and that you appreciated the modern and stylish design of our hotel. Naples is a very vibrant and restless city, sometimes it is difficult to manage but the public staff employed is always operational and attentive in the care of urban decorum. Furthermore, we are pleased that you have found some calm in our hotel, despite the extremely high occupancy at this time.We hope you will choose again Grand Hotel Oriente as your home in Napoli.Best regards.

10/10 優異

Paula

於 2023 年 7 月住了 2 晚

6/10 一般

Ricardo

不滿：整潔度和住宿狀況
Nothing special
Is an old hotel. Rooms are ok. The hallways are with dirty carpets. The way to the parking is kind of wired. Overall is ok if you don’t have much expectations
於 2023 年 7 月住了 7 晚
Michele (Front Office Department) 於 2023年8月14日的回應
Dear Ricardo,thank you for choosing the Grand Hotel Oriente.Our structure is modern and recently renovated but we are desolated if the stay in our property did not satisfied your expectations. Your comment will be an opportunity to pay even greater attention to what we do and we hope to be able to have you again as our Guest in the future.Kindest regards.

8/10 不錯

Christoph

於 2023 年 7 月住了 3 晚

8/10 不錯

derya

讚好：整潔度和職員與服務
Overall a good stay, however the air conditioning was somewhat ineffective for 35 degree heat. The usb charging points around the bed didn’t work so it was quite inconvenient to charge any devices, and some of the staff could’ve been friendlier
Michele 於 2023年8月1日的回應
Dear Derya, thank you for choosing the Grand Hotel Oriente!The rooms are air-conditioned through a particularly efficient centralized system and the high temperatures of these days only required a few more minutes to cool the rooms.We are sorry that the USB sockets next to the bed did not work properly, for this we can provide the assistance of our technicians and supply with the use of an adapter.We are happy to know that your experience has been overall positive and we hope to have you again in our welcoming Napoli.Best wishes.

10/10 優異

Fernando (Fort Lauderdale)

讚好：整潔度、職員與服務和住宿狀況
Modernize with great taste and with a lot of light. Ample rooms and washrooms, you will feel comfortable. The rooftop dinning room for breakfast has wonderful view of the city (also a bar) and breakfast is quite wholesome and freshly made - more than most hotels in Italy. Excellent location. Highly recommendable
於 2023 年 6 月住了 2 晚

10/10 優異

many

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚

10/10 優異

Claudia

於 2023 年 6 月住了 1 晚

8/10 不錯

Rafael

讚好：職員與服務
Bom Hotel , mas pode cuidar melhor da manutenção
Me colocaram num quarto ruim , controle tv não funcionava , luz queimada , depois me trocaram para um melhor com ante-sala , aí ficou melhor , mas deixam o ar muito gelado e vc só controla 2 graus , minha cama também podia ser melhor , ela pendia para um lado , mas cafe da manha bom , atendimento bom , localização bem central
於 2023 年 6 月住了 8 晚

8/10 不錯

Sheila

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Cute hotel with nice staff! Rooms are very small. The area around the hotel isn’t the safest..
於 2023 年 5 月住了 2 晚

10/10 優異

elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff, very friendly and helpful, good sized room and the breakfast on the roof top patio was good.
於 2023 年 5 月住了 1 晚

10/10 優異

Roswitha

於 2023 年 5 月住了 2 晚

6/10 一般

TODOMU

家人同遊
於 2023 年 5 月住了 3 晚

8/10 不錯

Eric

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good location very friendly staff and nice breakfast.
於 2023 年 5 月住了 1 晚

10/10 優異

Marisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location with rooftop bar!
We loved our stay, the room was beautiful and large with wonderful staff who helped with everything we needed. Great location, awesome view of the city and the rooftop bar was lovely!
Rooftop bar cocktails
於 2023 年 5 月住了 1 晚

6/10 一般

Kari

讚好：整潔度、職員與服務和住宿狀況
Hyvä perushotelli. Miinuksena vetoisia huone ja vaatimaton aamiainen.
於 2023 年 5 月住了 4 晚

10/10 優異

Teresa

讚好：整潔度、職員與服務和住宿狀況
We needed a place to stay that we would feel comfortable to explore Naples for one night. The Grand Hotel Oriente was great!
於 2023 年 4 月住了 1 晚

10/10 優異

ofer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚

2/10 很差

Steve

不滿：職員與服務和設施服務
The staff is not helpful or friendly. They treat you like you’re an inconvenience.
於 2023 年 4 月住了 5 晚

10/10 優異

Frank

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚

10/10 優異

Gabriella

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Personale estremamente gentile e disponibile. Posizione ottima. Camere spaziose ed eleganti. Magnifica terrazza panoramica.

10/10 優異

Felice

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Accoglienza e rapporti con il personale in generale: eccellenti (tipici delle strutture partenopee in generale... ma questa spicca). Hotel molto ben conservato, arredato con gusto, situato in una posizione Impareggiabile, ossia a due passi da via Toledo. Unica piccola pecca: l'insonorizzazione, sia in terna tra camere, sia esterna, purtroppo non molto performante, sebbene accettabile.
於 2023 年 4 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚

10/10 優異

Michal

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Excellent hotel - very clean and comfortable. Good location. Great breakfast!
於 2023 年 3 月住了 5 晚

10/10 優異

Federico

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Molto ben posizionato, tranquillo e pulito
Hotel in posizione perfetta per esplorare Napoli a piedi, vicino a tanti quartieri e musei interessanti. Camera pulita e ben isolata dal rumore della città. Personale gentilissimo e buona colazione con vero caffè dal bar. Ci tornerei!
於 2023 年 2 月住了 4 晚

6/10 一般

kazuhiro

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
場所は短期の観光には適しています。写真でのホテルよりは改装されたようですが古さが感じられます。4星ではなく３星と考えてほうが無難ですね。従業員の1人が無愛想でそのため点数は低めです。

10/10 優異

Roberta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Struttura posta in un punto nevralgico, personale cortese e stanze pulite e c’era all’interno dell’albergo un’atmosfera piacevole

8/10 不錯

Johannes

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr gutes Preis/Leistungsverhältnis bei unserer Buchung. Zentrale Lage - perfekt mit der U-Bahn erreichbar - Bar und Frühstücksbereich im 9. Stockwerk mit toller Aussicht - Ausgang auf Terrasse ins Freie möglich;
於 2022 年 11 月住了 3 晚

10/10 優異

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

8/10 不錯

Karina

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Good Hotel near the port
Stayed as part of the family summer trip. Good location near the port. Clean and efficient with a good breakfast selection. Furniture was a bit dated. Good security and service.
於 2022 年 9 月住了 1 晚

8/10 不錯

Mariana A

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 10 月住了 1 晚

8/10 不錯

sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Great hotel, full value for the price. Excellent service, very clean located in a sympathetic area in Naples
於 2022 年 10 月住了 2 晚

8/10 不錯

David

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, clean.Good breakfast buffet and beautiful view from roof top.
於 2022 年 10 月住了 2 晚